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October 2023 by Oluwabusola Ajayi
Your greatest nightmare is renting an apartment with Northwest. Thier staff are so rude and have nonchalant attitude. Please look elsewhere for your sanity. You open a work order it takes them 3 week to complete it.
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October 2023 by Norah Fahad
The worst place to live in because of their employees and lack of professionalism. No one cares and they don’t care even if your things take WEEKS to get it fixes.
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October 2023 by YRN Talia
Listen before I write my review I DO NOT want any responses from northwest crossing save your fake apologies!! Unfortunately we did NOT pay attention to the reviews and moved here. This place is a shame to be apart of the Morgan properties brand or however they work Maryland has the worst and dirtiest locations which is rather pathetic for a Multi billion dollar company. 3 stars is toooooo generous they aren’t worth it at all. When I moved here, they really boosted this place up, which was expected but that’s still wrong for the lies. They tell you about exterminators coming out every Thursday negative lies. They pretend the people in the Leasing Office cares they don’t. They get smart, as if you’re their children. They don’t take noise seriously after lying during the tour, saying it was not tolerated. Try to charge us to move for our neighbors disturbing us. Had an incident where the neighbors apartment flooded into ours messed up the tub and they tried to charge us for it. This place I wouldn’t recommend to a group of dogs. It is bugs all over. Their maintenance people have no respect attempted to come through my kitchen window before because I had my chain on. They feel like maintenance should have full access to your home at any time, which is Inappropriate due to children, women or just not being fully dressed in general, and imagine somebody walking in your home while your in a towel as a female that’s so uncomfortable well, that was my second day living there. They barely fix anything they try to charge for everything. Just overall, this is to spread awareness even if you’re desperate turn away from this place is not for you and your family at all they do not care it’s all about money.
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September 2023 by Alabi Fumilayo
The apartments at Northwest crossing does not worth living. Maintenance crew are not skillful or maybe they are lazy. They attend to same issue many times without any solution. The office staff are not accommodating. My bathroom has been leaking water from the upper floor for months and each time they appear for maintenance they just look around and goes away.
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June 2023 by Mandy Webb
I don’t understand why they would schedule an appointment on the phone and I reserve a specific time to tour an apartment and nobody was there and I waited 30 minutes and there still wasn’t anybody in the office. I could have been touring other apartments but I digress. And why does it say on their website and on google they are open when they are not. That is very annoying.
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June 2023 by Dallas Missouri
My younger sister moved in Aug 2022 on Glen Micheal Lane that place was rodent infested, she pesonal belonging and furniture as result the entire building was infested nothing Orkin Exterminators could do, she was able to move out after taking them to court for the code violations in her unit worst place to live spend the extra money and have piece of mind this place is the worst!!!!
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May 2023 by Oluwabusola Adelaja
Worst apartment to live in. We moved in July ending and I noticed the bathtub started peeling in October. I opened a service request in November and no response from the team until about May this year asking me to come pay $150 to refinish the bathtub. Not an apartment to consider
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April 2023 by Teresa Johnson
Lived here for three years. Paid rent on time, late once. Moved out. The entrance door, no lock. People in and out. School students smoking weed in the hallways. During the winter, homeless men sleeping in the hallways. Mice running, bathroom backsplash tile is plastic. Noise from others residence comes through the walls. Poor record keeping, mistakes with monthly rent calculations. Appliance were substandard. Section Eight tenants pay nominal while you pay full price and receive less attention to serviced needed. Turn over in maintenance staff. Grave disappointment.
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March 2023 by qwan finch
Moved in back in September 2022 after experiencing a fire at our previous home. Apartment looked decent while touring, but as we moved in there were gnats, drain flies all flying around. Our shower in the master bedroom was outdated and needed work. Mice were running through the apartment, made complaints to no avail. We asked about an available apartment with the washer and dryer inside to be told there were none available. Then later told it would be a $300 fee to switch. Ppl from other buildings use the laundry room which only has one washer and one dryer. Maintenance has done the minor superficial things, but we experienced sewer water odors. We have drain flies which is known to come from standing water, still hasn't been addressed. Emails have been sent and office visits made, still nothing on the MAJOR issues
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March 2023 by Tammy Phifer
I really love living at Northwest Crossing it's quiet it's clean I feel very safe living here and My overall experience has been great living here Brian is so amazing thank you for all your help
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March 2023 by Shaylyn Mcdougald
Just wanna shout out Ashley for her amazing performance and being so of a blessing because she really help me and come see her .. you are truly amazing
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December 2022 by Juliet Ify
Lakeiyia Edmonds is a blessing, was great working with her in achieving my move in goal, she was selfless and always ready to help.Derrick Monroe is very jovial and helpful especially when he pick up the phone or when you come in the office.i would give lakieyia and Derrick 10stars if possible.Thank you!
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December 2022 by Shaude Harper
Brian was absolutely amazing. He provided knowledgeable information and had me hooked. The energy from the whole office staff is top tier customer service and satisfaction. The team is awesome!!
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December 2022 by Eden Scott
The tall man was very much nice gave me soooo much information and showed me a variety of apartments to give me a nice selection of things I wanted. It was a very nice tour
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October 2022 by Babacar Ndiaye
To say my stay was all negative would be wrong, there were some good times when I just moved here 2 years ago, KELSEY thank you wherever you are! The last 10 months or so haven't been so great but luckily, I'm moving out as it gets very bad.My AC hasn't worked for the last 2 weeks and I'm told a replacement part has been ordered, same sentence for so many other issues that never get completely resolved...till this day, it's a steady almost 90 degrees in this apartment with an infant. I see this complex very unforgiving when it comes to late rent, I've never been one of those, I see the threatening shaming notes you leave on the mailboxes. How can you be so punctual on chasing around late payments yet it's so hard to respond to your tenants needs. See the picture for yourself and mind you, this is the temperature at night...Is it all about the money?Adding this to my post: I've been gone for a month and a half, I gave you notice in writing, by phone and in person, returned all your keys but you claim I ow you $3282.22 (in rent and damages to the property)...Are you kidding?
