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December 2023 by Rafael Marin
I've been to this location a couple of times to get my car inspected and to have some work done on my wife's car. I have to say, I was impressed with James' attitude and customer service. I'm very picky when letting anyone work on my vehicles; this location has earned my trust. I appreciate being able to drop off my vehicle in the morning and getting a phone call when the work is done. On top of the level of service I received, I was very grateful that James helped me get the best price possible through their active promotions and even gave me some advice on a later date when I went in to describe a separate car issue I was having. Since this location wasn't able to provide the service I needed; James referred me over to another local Midas shop to get the job done. Thanks for the recommendation James! Your bud Jeff in Owings Mills really came through for me!
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November 2023 by Teonia 181
James was very professional provided quick service he took care of all my car service needs went above & beyond outstanding customer service I’d tate at 30stars but they only allow 5 could not be happier with my results.
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October 2023 by Theresa Hammonds
James is wonderful! Very patient and super professional. I asked many questions and had many concerns, but he was more than cooperative ans very reassuring. I will send a lot of referrals His way!! Thanks James!
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September 2023 by Sola Ogundeji
James is awesome this is one of the best shops I’ve ever been to hands down they are honest and straight to the point and they are willing to work with you I send my familyand friends here I pop in and James can give me quick diagnostics on any issues I may come acrossServices: Transmission
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August 2023 by Wendy H.
Wonderful experience. As a woman, some things are beyond my understanding when it comes to cars but James (Jim) went out of his way to explain every detail and go over it with me as many times as I needed him to.He was very polite, understanding, helpful and beyond nice! Everything was done in a timely fashion. Thank you to the whole team and especially James for such an exceptional job !Services: Tires
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August 2023 by Afeez Isa
If you're looking for a good place for your state inspection, auto repairs & tires, then look no further. I'll recommend MDAS Auto service & tires anytime any day. The experience here for was topnotch. Dedicated & skilful workers, very accommodating, friendly and respectful. I'll sure be back here if I ever need anything elseServices: Auto windshield repair
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August 2023 by Catrica C
DO NOT TRUST THE MIDAS TOUCH!!!\nI would give zero stars but its not allowed. JAMES MEADER assured me that I could trust the midas technicians with my truck. I was there to make the repairs needed to pass the MD state emmissions test. Midas recommended an entire list of repairs that I could not afford. JAMES informed me that I could take out a loan. After selecting all of the services that Midas would take care of with the loan of $1,900.00, I dropped Athena off Saturday 8/12/23 to be repaired. On Monday my car broke down in a busy intersection while I was driving and I had a client in my vehicle. YIKES!!! Athena, my car, was leaking oil badly, there was no drive belt where they were supposed to have replaced it. There was a plastic bag with connectors lodged between the battery and some tubing. We towed her back to Midas where JAMES refused to answer any of the questions related to the vehicle. Next day 10am I called Midas to get an update. They told me that the tensioner bracket and bolts were the cause and that it would cost me ANOTHER $1,200.00 to have it fixed. They also claimed it was due to no fault of their own that the aluminum bolts broke off. They over charged me by 3.3 hours on labor. I was not notified that the oil leak repair was paramount not that the Catalytic Converter should have been replaced first. On the contrary, I was told that the loan amount would not cover the Catalytic Converter and advised to replace the camshaft sensor to apply for an emmission test waiver. They refused to let me speak to the owner. They refused to let me speak to the technician who worked on the vehicle. I requested that the master mechanic work on my vehicle because I need my vehicle to do my job. I will miss well over a week of work because my car is out of commission. I will miss vital testing for my failing health.\nWhen I disagreed about the liabilty of the new problems they told me that I can \
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July 2023 by Dian Erica
Excellent service!!! Professional, knowledgeable, patient, courteous, HONEST!! This location is the absolute best!! No other place will take as much care!Service: Brakes
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June 2023 by Amer Bualhasan
Went in for a state inspection for my 2011 Ford Fiesta. James did a great job. I received professional service from beginning to end.I want to point out that there was a little issue with the inspection. James and Junior helped me clarify it and fix it. Thanks guys.Definitely coming back!
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June 2023 by Noah W
Believe the gentleman who helped me was Keith. Shot me a call to let me know I had the wrong rotors and would need different ones for my front (issue not related to them, whoever I bought the rotors from accidentally got ish mixed up) but getting that taken care of and will be back in this weekend to have them install my front rotors. They installed my brake pads hassle free and treated me great! Seems to be a great team working in there and not bsing customers. Will be back!Service: Brakes
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May 2023 by Jules Coppola
The estimate we received for a new starter motor at this location was twice what surrounding shops quoted us. Plus, James wanted to charge us $475 for labor (our job was 4 hours max). This means our labor cost would have been $125 per hour. I understand the need to turn a profit, but James went too far and lost our business because of it . If they’d been reasonable and honest, they would have retained our business. Good businessmen understand that the way to retain customers is to treat them fairly. When you try and bilk a customer, they don’t typically appreciate you for it.
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April 2023 by Laura B
These guys are WONDERFUL! They will look at your car quickly and give you an HONEST diagnosis of the problem. Previously (over a year ago) I had been told by another shop that I had a serious exhaust issue. I took it to them to get another opinion and estimate for the exhaust work. They informed me that they saw no such issue. And it turns out that they were right! I had a bad wheel bearing! Then…Just today I hit a pothole and my car started rattling underneath. They discovered that the rattling was a minor bolt issue. They were honest with me. They fixed the issue right away… AND THEY DID NOT CHARGE ME ANYTHING! They told me to have a blessed day and sent me on my way! I WAS MOVED TO TEARS! I will patronize this shop for as long as they are in business!Service: Exhaust
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April 2023 by Charlie Coppola
I had my car taken here for a repair. James first quoted me a number that was so ridiculously high I had to ask him to repeat it. Then when I questioned him about why the cost was so horrendous, he lowered it by several hundred. I decided to shop around and every other location in the area was significantly more reasonable. I called James and told him I would be going elsewhere when suddenly he claims he can be competitive and lower the price again. I will never bring my vehicle here, and do not recommend this place. You should quote the appropriate fair price for your customers from the start and not try to take advantage.
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April 2023 by Martin Wallace
Very pleasant staff, made me feel great about using their services. I am definitely coming back... James is an amazing guy...Knows what he is doing...Midas is just the place for your car .Services: General repairs & maintenance
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April 2023 by Colletta Taylor
I am very grateful for such a pleasant experience at Midas today on Liberty Rd. the world needs more interactions like these. My vehicle was in need of brakes and being new to the area I didn't really know where to go. I happened to pass by a Midas so I gave them a call. I spoke with James who was very friendly and helpful over the phone. When I arrived for my appointment the office was very neat and clean. I was greeted by James who I had spoken with to make my appointment and he was professional, friendly, knowledgeable and very personable. Overall I was very pleased with the service and efficiency of this Midas location, my vehicle was even ready before the time I was told. Midas has just gained a new customer!! Thank you!!Service: Brakes