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February 2024 by Jennifer Sakers
LMW is always extremely helpful, courteous, reasonably priced, and educates their customers. Thank you for always being a trusted source of vehicle care.
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January 2024 by Barry Moore
Hello today I had the pleasure of getting an 4 wheel alighnment and am very pleased with the courtesy and detail description on what's going on with wheels. Bmw are tricky alighnment jobs and I was pleased with my services. Was in at 1:00 my appointment time was done in two hours. I was also texted a diagram with before and after pics. And I must say alighment was improved significantly and price was reasonable. Unlike bmw dealer in which both times going get an alighnment was a disaster. Also they give a good chocolate chip cookie as Curtisy to customers. It was very good.
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January 2024 by Stan P
Service was splendid.
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January 2024 by Nichol Horvat
Highly recommend this mechanic! Brandon and everyone else I encountered at LMW was genuine, honest, professional, and friendly. I’m very picky about where I take my car for service, having gone to the same mechanic for years, and I was nervous about trying to find a new one that I could trust. I got referred to LMW and right off the bat, that trust and confidence in their efficiency and expertise was instilled! They have excellent communication and high quality workmanship. They even dropped me off and picked me up from my apartment close by when my car needed more work than I originally anticipated! They definitely go above and beyond in all they do and I would give them more than 5 stars if I could! Thank you Brandon!!
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January 2024 by Al Chichester
Our first time with LMW and it was a great experience. Reasonably priced, quick, honest, and the customer service was great. If we need future work, we'll definitely go back.
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November 2023 by Michael Rudnick
I've always passed by this place and never really gave it a second thought. However, come to find out, not only are they friendly, highly efficient, and much more knowledgeable than many other certified auto mechanics in the area, they are also honest. I've never been "upsold" anything my car didn't need, and I don't feel as if they look for problems that aren't there when I simply come in just to get my oil replaced.My car now has 125,000+ miles on it, and she still runs and performs as good as new thanks to the guys over at LMW.
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November 2023 by J. R. miller
Had been searching for some time for a reliable, trustworthy and affordable mechanic after being lied to so often.These guys have a great turn around time, efficient and fast. Can also text u the items u may need so u can see the invoice, which allows you to go over it with them.Happy to say i finally found a repair shop i am going to go back to.Highly Recommend
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November 2023 by Andy Grosko
Every knowledge and efficient staff. Accommodated my schedule and on time with servicing my vehicle. Always hang fresh baked cookies from rear view mirror- nice touch!Service: Oil change
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November 2023 by DownShiftRecords
LMW took me in when I had to switch shops mid-repair. I came in with my 1995 Toyota Celica that had a solid oil leak but no one could diagnose the exact source given the amount of pulleys in the area; spewing oil around the engine bay.While we took a bit of a Hail Mary approach, all the work LMW did was well executed. All the replacement seals and parts got my car back on the road, oil-drip-free!Shortly after their work, I took the car on a 800 mile journey through West Virginia without a single issue. I’ll definitely use them for any future repairs I may need.
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November 2023 by Gabrielle Allen
My family has been going to LMW for years now with our various shared vehicles and have always received phenomenal service. I, myself, just started my own personal account with them. As fairly new car owner, I had lots of questions. Brandon specifically took such great care of me and my car, Bubbles.Brandon answered all of my questions about my needed repairs in great detail and in a way anyone could understand. He was extremely thorough and clear in his responses, which not only made me value Brandon's and LMW's expertise, but also gave me the ability to trust their work. This company wants what's best for you and your vehicle, but never pressures or blindsides you. Honestly, the support I received from Brandon was no less than excellent.I highly recommend LMW for all your vehicle repairs and needs. If you want people who will take exceptional care of your car, respect your time, and always ensure they put your best foot forward, this is where you need to go. Ask for Brandon, he'll take good care of you!
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November 2023 by Tanika Sewell
I can't say enough good things about this place. I made a decision to use this repair shop based off google reviews and a referral from the tow truck driver and I'm glad I did. They diagnosed the problem quickly and did a excellent job fixing it amongst other things that were needed. I loved the text messaging estimate app that allows you to see everything that was diagnosed as well as the ability to approve/decline services. Brandon was great, he keep me informed every step of the way and genuinely gave all his expertise on my vehicle and the work that needed to be done. I really felt taking care of and charged appropriately. Absolutely no improvements for me. Now a days it's hard trying to find a good mechanic/ repair shop. Keep up the good work!! I highly recommend coming here for all your vehicle needs.
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September 2023 by Jennifer Tippetts
My entire experience at this shop was excellent. Everything from the convenience of check-in, detailed quote/invoice, in-depth vehicle assessment, quality of work, pricing, and professionalism was top tier. Brandon was friendly, professional, and knowledgeable. He ensured that my questions were answered, and that all areas of concern were explained to my understanding, and he took time to research/review details of my prior vehicle care to get a complete picture.The quote was detailed, well organized, & pricing was transparent and a great value(especially given that it addressed a wide range of maintenanceand repair needs). My expectations for timeliness and communication were exceeded. All of this and then the quality of work was great! I noticed the improvement in my car handling right away. I am referring my family and friends here & will be a return customer for all of my future maintenance and repair needs.Services: Air & cabin filter replacement
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September 2023 by Cynthia Webb
My first interaction with LMW Auto Repair was very pleasant. Everyone was professional, and estimates were reasonable with no added surprise costs. The environment was clean and inviting. I was very satisfied with the work and the interactions. Thank you. Cookies or eight pleasant surprise. I will definitely be taking my car back to LMW for service.Service: Air & cabin filter replacement
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September 2023 by Sarah Maldeis
I’ve been going to Lascuola since my aunt recommended them to me a few years ago. I’ve always been so satisfied with their service: I’m never made to feel as if I MUST do something, or that I’m being upsold to. If they notice something needs attention, they let me know! Both locations are amazing and I love the renovations done. They’re clean and well-maintained, and you can tell a lot of love and pride goes into this business. I also love the new system of getting your checkup texted to you and the new way of authorizing services: so easy and neat! I also really appreciate that the Eldersburg location is open on Saturdays. Also: free cookies are always great! Thank you all for everything you do for me and my car to keep it running like new!Services: Air & cabin filter replacement
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September 2023 by Jennifer
My entire experience at this shop was excellent. Everything from the convenience of check-in, detailed quote/invoice, in-depth vehicle assessment, quality of work, pricing, and professionalism was top tier. Brandon was friendly, professional, and knowledgeable. He ensured that my questions were answered, and that all areas of concern were explained to my understanding, and he took time to research/review details of my prior vehicle care to get a complete picture.The quote was detailed, well organized, & pricing was transparent and a great value(especially given that it addressed a wide range of maintenanceand repair needs). My expectations for timeliness and communication were exceeded. All of this and then the quality of work was great! I noticed the improvement in my car handling right away. I am referring my family and friends here & will be a return customer for all of my future maintenance and repair needs.Services: Air & cabin filter replacement
