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December 2023 by Stephanie Brooks
Recently I rented a SUV from the Randallstown Md location. It was a very comfortable ride, but then that, the customer service experience was phenomenal. From the employees up to the employer. Each of them were super knowledgeable, quick, sufficient and professional. I have rented several vehicles from them over the years and it seems like the manager is always there when I go there for a rented. What a super great person. My mom met the manager today and was like now that's a nice person! Thanks for your service Randallstown EnterpriseS. Brooks-myers
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December 2023 by Kiyan Mitchell
The team at the Liberty Road location was awesome! Jonah N. Was friendly and professional. I expressed interest in a different vehicle than what was reserved and was given a great rate! I wish I got his name but Jonah knows lol. I really like these guys! I have delt with them a couple times now and each time is great!
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November 2023 by Patricia Mackey
By far the best customer friendly service I have experienced with Enterprise!! After having my car stolen...the warm reception and the ease of renting was such a comfort. I appreciate the team so much..it was a pleasure throughout the pick up and the same during the return. BAR NONE!!!
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October 2023 by Atrium K
This has been the most reliable & always go above and beyond to get you in a rental. Manny & the team will work with you even in difficult situations I’ve been going to Enterprise on Liberty Road and I’ll tell you they’re the best +10 no promo, just the truth. Best Rental & I would love to have them service me out of the country, Ms Knox
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October 2023 by Courtney Lynch
I got rear ended a few weeks ago and needed a rental. Enterprise brought the rental to the shop so I could leave from there, and the return was so simple. Darwin was an angel for the whole process; answered all of my questions and when I had to extend my reservation he took care of everything with courtesy and reassurance. Could not be more pleased, thank you Darwin!
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October 2023 by Morine Lewis
Great Customer Service. My car was being repaired.Manny and his staff were efficient with helping me get into a car right away. The car was clean. Drove well. I was very satisfied with everything Thank you.
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October 2023 by Thomas Kelly
The customer service rep. at enterprise that handled my claim for a rental car gave me incredible customer service. Very polite also caring. Very pleased with the service I received..thank you so much!
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September 2023 by Don Brock
Staff was great. Vehicle was just what i needed. Service was fast and attentive. This location is GREAT!
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August 2023 by Darius Morgan
First off, I am proud to say that I have been a enterprise customer for many years. Manny, along with his staff provided me with excellent customer service. Manny, was able to secure the two 15 passenger vans without any problems. I had went to several other locations prior to visiting the Randallstown location, all the other store managers said they could not secure the vans for for weeks. Whereas, Manny was able to find the vehicles immediately. The store was clean, the staff was knowledgeable and professional. This is the only enterprise location in my area that I will go to for now on. Again, Manny, along with has staff were excellent.
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August 2023 by Stacy Edwards
I was received friendly and quick service at the Randallstown, MD location when picking up and dropping off my rental.
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August 2023 by Terrence Tyson
All employees are very welcoming, their go above and beyond to help the costumers.Great Costumer Service
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July 2023 by Tammy Blake
Enterprise has been our go-to for their rental service for a very long time, and their professionalism and quality vehicles never disappoint from start to finish. Jamal (6.19.2023) took my husband and I through an effortless process the day of our trip, which added a plus to our experience. Thank you, Enterprise. If I spelled the young gentleman's name wrong, I do apologize.
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June 2023 by Naim Mah
I rented the car from this location and the person who got the car from was very professional and nice, then i returned the rental car on Sunday just when the rental company is closed and no one was there (i have the picture of car that I dropped off) and they called me back on Monday and charged me extra day, the person who called me to talk about my receipt was so rude and unprofessional and hanged up the phone on me when i was trying to explain the situation.
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June 2023 by Rosalind Clemons
Excellent service at this location. Manny, the latino guy & ( i forgot his name), helped me the most during my 5-6 weeks of having no vehicle. Each time i called or went up to the location, they were always very helpful and polite. Great customer service is greatly appreciated.
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May 2023 by Shanky
Fast, Friendly Service. I also have been a renter of enterprise car rental but this location is the best. The management is professional and cooperative . Keep up the great work.
