“I recently had a minor repair job on a new car I purchased. The service was excellent, and the customer engagement was exceptional. My technician, Nick, was outstanding. He kept me well informed of the process and provided daily updates on the progress. He and the Team in Randallstown are amazing.”
“So first off this is the only place that my mom and I will bring our cars, no other place. We took my moms car up due to someone trying to break in the car and ripped the door handle all the way off, along with a finder dent smh. From the moment we step foot in there Mike & Duane was very very helpful and the customer service was 5 stars plus…they explain the process from the beginning to the end and never left us out. They made everything stress free. No other place ever made us feel this welcoming and we are very very satisfied with their service and we won’t go nowhere else but here!!! Thank You so much car looks brand new all over again!!!!”
“Griffins does Auto Repair and Customer Service right. My family has trusted them with our vehicles for years. Recently I needed them to replace damaged wiring, and as usual they went above and beyond, getting me an extension for the emissions inspection and inflating a tire that was low.Services: Electrical repair”
“They were very great and efficient,kept in contact with me about everything through the whole process of repairing my vehicle,highly recommended my experience was so wonderful”
“It was a good decision to come the this dealership, Toni and Michael were so kind and helpful, all the process went smooth and now we are enjoying our new Outlander. Thank you very much!”
“I love the work that Eugene and Mike did to my truck. My trick was hit from the back. I was leery about getting the repairs done because I thought it would never drive the same and the paints would not match. I was wrong. The paint match and the truck was like new. It was detailed as well. The turn around time was two weeks. They were friendly and knowledgeable from start to finish and very communicative I was and I am beyond pleased with the service that was provided.”