-
November 2023 by Nicholas Murray
I took my truck to the Antwerp, and they were very effective with time. Considering the damage, my truck was totaled, but wonderful people worked with me and even let me put all my aftermarket parts back on it. In only 24 days, everyone else said 2 months or moreNow my truck feels wonder like new even ?.Thank youMel (shop manager)Jeff (shop manager)Jacob (mechanic)Joe ( body guy)Jake (because he said yes)
-
September 2023 by Dorothy Lee
I want to express my heartfelt gratitude to the team at Antwerpen Mitsubishi for their exceptional service. From the moment I stepped into their showroom, I was impressed by their dedication and commitment to the customer.The staff at Antwerpen Mitsubishi not only displayed profound knowledge about their vehicles but also demonstrated a remarkable level of creativity in helping me find the perfect car. Their patience and willingness to answer all my questions made me feel valued as a customer.What truly sets Antwerpen Mitsubishi apart is their warmth and friendliness. They go above and beyond to make you feel like part of their family, creating a welcoming atmosphere that is truly unmatched.Thank you, Antwerpen Mitsubishi, for your time, dedication, creativity, and unwavering commitment to your customers. I couldn't be happier with the service I received, and I look forward to many miles of driving enjoyment with my new Mitsubishi.
-
September 2023 by Raven Connor
Worst Service Manager Ever!!!! When I came in, he was very rude and unhelpful. He kept insinuating that I didn't have a warranty and ordered an aftermarket part just to be wrong. He then told me my car didn't have a part that it clearly has (it's in my manual) and told me that my car would be ready by Tuesday. Tuesday comes and he says he never told me that and starts to be rude once again. He cut me off, hung up, and straight up lied. New manager needed at this branch. I've been coming here for years and I don't think I'll return.
-
July 2023 by Layne Keatts
The staff is no nonsense. This is the 6th time I bought a vehicle from an Antwerpen dealership, the customer service and detail to customer experience is above and beyond. My salesman, Jared Davis, made sure that my needs were met and I was comfortable and aware of every detail.The sales team found me the best deal with the lowest APR. Ilya, the sales manager also went out of his way to make me aware of the processes at every step. I would highly recommend their 5 star service to anyone looking for a vehicle, ANTWERPEN MITSUBISHI IS THE PLACE TO GO!
-
July 2023 by Mectofitness “Mectofitness”
Richard did an EXCELLENT job with describing my issue and was emphatic about keeping my care routinely maintenanced. Greatly appreciated his help along with the staff. Prices we extremely reasonable and the quality of work was A+. I will continue to get my car serviced here!
-
June 2023 by Ashley Daniels
Very professional. I was in and out for my oil change in less than a hour and they rotated my tires for me . Also bob is the sweetest service dog ever . He gives u cuddles and hugs. Service was impeccable!!
-
June 2023 by Jeannine Goodman
Muhammad Ali was great. I’m a salesperson so, I hate pushy sales people and was anticipating the average used car salesman but I was pleasantly surprised. I told him the vehicle I was looking for, he had to there ready for me to test drive when I got there and we moved forward. They gave me the price I was looking for so it was great
-
May 2023 by Renee Thomas
From the salesman to the management team, they all did an excellent job. They went above and beyond to service me. I didn't feel pressured in any way. They made my entire experience quick and easy. The financial portion was a treat because everything was done electronically. They are completely paperless. Everything is given to you on a USB. My salesman even came in on his day off to complete my sale. That showed dedication.
-
April 2023 by Kristina Stewart (Tina)
I had the best experience here. Markus and everybody else gave me top-notch, professional, kind treatment to have a smooth and easy transaction. Everybody was straightforward and answered all my questions. I am so happy with my new (used) Fit. You won't regret using these guys!
-
March 2023 by tumeka watkins
Thank you Richard Berger for taking time to service my car today. You are the most compassionate and personable person in your area of expertise. I would recommend you to all my family and friends. Thanks again Tumeka Watkins
-
February 2023 by Erin Leatherman
Jared Davis was a great associate to work with! He was helpful and not pushyEdited to add: The check engine light turned on the morning after I bought the car. They brushed over several fees including $1000 for a protective coating which I would not have purchased if it wasn’t treated as a required purchase. The spare key does not turn the ignition… perhaps I was given an incorrect spare key.Edited again: It’s been 2 weeks since I bought my car and Blair the GM has resolved the above issues. The check engine light was diagnosed and I need a new part. It was ordered and will be installed at no cost to me. They also re-cut a spare key for me. I’m still irritated I bought the coating but that’s on me.
-
February 2023 by J Court
5 stars are not even enough! Fantastic buying experience, I highly recommend AM?I purchased a Miata convertible,I only saw it on line- completely did the whole deal on line! My car was hand delivered to me at my house the same day! I am on the Eastern Shore and they came across the bridge for me- Thankyou, Blair, Mrs.Deborah,Ray,Jordan,Alan,and all the people behind the scenes that detailed my car beautifully,and filled the gas tank up.??Courtney p.s,my cats approve too.?
-
January 2023 by L Henry
I just want to say thank you to sales agent, Reginald, for assisting me a couple of weeks ago. He was very knowledgeable, pleasant and really cared about trying to get me the best deal. The people here are very friendly and it was a positive experience working with them. Also thank you to Blair for his professionalism and assistance in helping to address my concerns.
-
December 2022 by Rob M
Jared and Blair were amazing from beginning to end. We truly felt like we were not only their only customer, but the only customer in the place. Great experience from beginning through the end of the process. Thank you!
-
November 2022 by Mennette SanLee
Came in the day before Thanksgiving with an electrical issue. Richard took care of me and made sure to get me on the road in time to finish my pre-Thanksgiving prep. And Bob sent me off with a warm nuzzle! Thanks for always giving 5-star service!