Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Prince Frederick store. Customers can conveniently schedule in-store appointments or place online orders, with options for free 2-day shipping, express lockers, and same-day delivery. The store staff, including Kevin, Dominic, and David, are known for their exceptional customer service, patience, and technical expertise, helping customers resolve various issues with their phones and devices. Reviewers praise the staff's knowledgeability and ability to provide clear explanations, ensuring a positive and efficient experience. While the store can get busy, the team works diligently to assist all customers. Overall, Verizon's Prince Frederick location is a reliable destination for mobile and internet needs, with a dedicated team committed to providing excellent service.
Kevin at this prince Frederick Verizon store was so helpful and patient with me after I got a nee phone there last weekend. I am not very tech savvy but he got me thru it all. Thank you kevin.
August 2024
Dominic was awesome. Super friendly and helpful. Had a great experience.
January 2024
This is one Verizon store that cares about their customers! They fixed my phone in no time. Thanks, guys, for caring!