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December 2023 by Kayla Buckalew
Don't trust the mileage reminder sticker they provide for your next oil change. I was given one that said I needed to get my next change in 3,000 miles, even though the European synthetic blend my car requires is rated for 10,000 miles.With that being said, I haven't noticed any issues from the oil change itself
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December 2023 by Kevin Hook
Very friendly and not pushy for the extras. In and out oil change! Very clean and inviting.
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October 2023 by Matt Coleman
Noticed today the forward RH underside splash guard of my Murano hanging down, bent back from where it caught while backing up, and the fasteners missing.Googled a YouTube video and imagine my surprise to find that this is removed during an oil change and your establishment has been the only ones to conduct the last several oil changes.Translation.....you broke the fasteners and let it go out the door like that.UPDATE: I called them up, explained what happened and they told me to stop by. They repaired the mistake without any hassle.Thank You
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October 2023 by Stephanie Cho
This place is amazing !!! Pulled in with no line and was seen almost immediatelyMy tire pressure light was on and William was super helpful and courteous. 10/10.
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October 2023 by Jon Tkach
After my daughter went there for an oil change where receipt claimed that they check tire pressure 2 out of 4 very low, no where near 35psi. That in itself not a big deal but really makes me question the quality of their work. Not sure if we’re going to trust them with our vehicles going forward.
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October 2023 by Khabilah Rollins
I like their service, but I feel trapped in the car during the service listening to the sales pitch for the many other services I didn't come.for or ask about. Just give me my oil change. Thanks.
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August 2023 by JJ Easton
This place is terrible. My mother came here because her AC was not working correctly. When the lady came to us, she started to do a engine check. She took some part off and then she told us to get a another part that they didn't have. We left there and went to get the part. Came back and then the engine started to overheat. We told one of the employees and he took a look. Then they said they couldn't do anything about the problem. Then we couldn't even drive the car and had to get it towed. They did something to the car and they will pay.
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August 2023 by Stu Sargent
It was terrible! Ive been going to this valvoline since it was opened and I’ll never go back!! 22 years! I was denied the $15 discount the mgr said the card had expired - but they are mailed to me once a month and I didn’t have un updated one!! I’m obviously on the mailing list because the discount cards come in the mail monthly?? I deserved the discount regardless!!! If everybody else gets I should get it card or not!!!?? Valvoline is clearly desperate for money!! Guess what that $15 the mgr threw me under the bus for just cost you a lifetime customer w three vehicles a hole lot more than your $15 saved you losers!That’s how you treat your clients a man like me??? And I’ll give horrible reviews about that location to anybody and everybody! Thank you
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July 2023 by c
If i could give this place a 0 star I would, they messed my car up. I have a 2021 Volkswagen and it needs “European oil”. my car was perfectly fine and running perfectly fine. I came here for an oil change, TODAY, July 10,2023. I turn off my car as instructed they drain and fill it with the new oil. they finish and tell me to start my car. my car won’t start…. then one of the employees were so rude to me. i was telling him my problem and he was telling me , “move your car” “i’ll get one of the my employees to move your car” “it’s a european car” what does the “european” in the car have to do with anything ? if you cannot do oil change on a specific car, just tell me that and I’ll go somewhere else. Why is he talking to me like that? you guys caused this problem .. His name was CJ. I recorded the whole incident on my phone and I told my lawyer. I come here all the time and the fact that an employee had the audacity to talk to me like that astonished me. I am a customer, don’t talk to me like that. None of the other employees bothered to make sure I was ok. EXCEPT 1. Everybody else looked at me clueless. I called a tow truck and as the tow man is towing the car CJ is just staring. he was very racist towards me. Now my car is at Volkswagen to get checked on. Then they charged me extra 15 for “extra oil charge” what is that?? They are scammers and rude I am so disappointed. I would’ve been more Ok if the employees admitted their wrongs but none of them even said sorry. Everybody makes mistakes own up to it. But none of them cared and they only wanted my money. I work hard for my money as a black woman.I will be calling to speak to the manager because he needs to do something about this before my lawyer does. Money down the drain, towing fee, volkswagen diagnostics fee. I will NEVER come here again. People be beware.Service: Oil change
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July 2023 by Victor G.
very unprofessional, lazy and inexperienced Jeffrey and brandon. Released air from my van. and air pressure sign came up. I mentioned the sign to Jeffrey and he look at the Brandon and check the air at van screen and it was showing the air was uneven in the tires. instead of make them even. he told me your sensor is not workin. I said ok and left from there. After that drive a hour I called the air compressor guy and he came to my business and fill up the air and said the sensor was fine only the air was uneven. What a mess made by the lazy employees there. wasted my time and money. I will never go back in this location. very unprofessional
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May 2023 by Mahea Gaestel
Always a great experience whenever I come to get my oil change. Oil change is always done quickly. Techs will make suggestions but are never too pushy about trying to upsell anything.
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May 2023 by Jose Stemley
I got there right before the afterwork crowd and they got me in and out in no time flat. Even reminded me about getting coupons on my phone.
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April 2023 by Bryan Howell
Overpriced 120$ for synthetic oil change tech didn't really know what he was doing it took 45min then they say I should come back in 3500miles when synthetic should last about 8 to 10,000
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March 2023 by Patrick
Had me in and out pretty quickly. Staff was friendly. It was a bit pricey of course, but considering I got it done immediately rather than waiting for a week+ for all the local mechanics or paying even more for a dealership, ill take it.
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March 2023 by Robert Garrett
First visit. Interesting experience. Big plus for how quick and easy getting the oil change was. Be sure you check their website for discount coupons to store on your phone. We saved $7 on the oil change. Another plus: they did quick safety check of the wipers and all the lights on the car. Naturally, their objective was to sell parts and repairs, but it was a useful action on their part...