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July 2024 by Christopher McCall
Since moving to the area since 2007. I have always used Spot Out. Never had any issue, and they have always been friendly .
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June 2024 by Barb Sisk
Terrible experience. I tried to have a jean skirt altered and they charged me $40.00 for this. The skirt cost $50.00 and when I went back because it was not what i wanted based on measurements the ladies i talked to looked at each other and rolled their eyes in a disrespectful manner.
They proceeded to charge me another $20.00 f0r additional adjustments even though I gave them an indication of the length I wanted.
Currently recruiting my ex military spouse and husband at this point to get my money back . Terrible place.
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May 2024 by ron moore
I got my clothes on time.
They were clean and starched exactly like I asked. PLEASED AND WILL BE BACK.
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April 2024 by GEORGIA BLASI
i went to this place last year to get my prom dress altered. i asked for a slit in my dress and asked the lady if she could do it and that it is ok if not, she said she could so i left it there for a few weeks for her to do. for starters they didn’t have it finished till the day before my prom which is stressful enough… then i look at my dress and it looks like 5 burnt holes in my dress, they didn’t tell me or call me to mention that. when i asked them about it they said they didn’t know what happened and where acting very clueless. they where pretending not to understand what i was saying because they are a different ethnicity. on top of that i payed like 100$ for the alterations and only got 20$ back after they ruined my dress the day before prom and i had to find a cheap one to work. ruined my whole experience.TERRIBLE CUSTOMER SERVICE. i would give a 0 star if it was possible.
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March 2024 by Danielle Clausen
Wonderful owner!
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May 2023 by bigolebulldog
Reasonable prices & prompt service.
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May 2023 by Michael Holloman
For the record, today’s May 12, 2023. I’ve had several of the same unworn, brand new suits altered over the course of several months. The Asian female owner charged me close to $400 to alter both the pants and jackets on the first occasion. I returned several months later as they were summer suits not to be worn in cold weather. The cleaners owner charged me for redos stating that I waited too long and that it was a different seamstress now in which she needed to be compensated. So, I paid $190 for the redos. All the suit pants afterwards needed still another redo. When I appeared to pickup my garments today, the owner charged me $65 for one of the waist alterations, which I didn’t expect.Further, on my last visit, I provided the seamstress with a $20 tip which I placed on the counter as I left. The owner told me that neither she nor the seamstress picked up the money and the owner said that she didn’t know what happened to the $20.Finally, the seamstress said for me not to return to her cleaners to which I remarked that she doesn’t have the power to bar me from the store, arbitrarily, as I’m a county resident and am not creating a disturbance.I will follow up with the proper authorities including the BBB. If anyone knows who owns the shopping center or leases the cleaners to Spot Out, I’d greatly appreciate knowing!Upon perusing the reviews, I read in the reviews that the female Asian owner treats her workers like 2nd class citizens — both the young kids and the adult black female. To that end, that same owner removed the privilege of the black female worker to hem (my) trousers, who had been doing so for years! The result would come out perfectly. Had the owner not done this approximately a year ago, I conceivably wouldn’t be posting this negative review. Apparently, the seamstresses of the same race — Asian — needs better training with measurements. By the way, both the female worker and I are of the same race! ?
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November 2022 by Gus K.
I have always been happy with their cleaning and they have a very talented seamstress on site.
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September 2022 by Brandon westfall
Absolutely terrible work for any uniforms, everytime ive brought in items to be altered or hemmed its fallen out, no attention to detail at all, and rude customer service
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September 2022 by Brandon D.
Absolutely terrible work for any uniforms, everytime ive brought in items to be altered or hemmed its fallen out, no attention to detail at all, and rude customer service
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August 2022 by Avrohom Yehuda Altman
I have never had a bad experience.
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April 2022 by Rick James
They ruined my polo shirts! Haven’t been back in years! Never, ever!
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April 2022 by John Gallagher
Excellent and professional service. Opens early!
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December 2021 by Hayley Heier
Good but expensive if getting something hemmed.
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December 2021 by Tanya Young
Did a wonderful job on a blazer!
