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July 2024 by FAFO 457
One star is generous. I want to give them a 1/4 star. Last night we left the ER across the street. They prescribed medications to assist my wife, who desperately needs them for a heart issue. They sent a "your prescription is ready for pickup," text to her phone, so we called to verify it was there. The pharmacist was INCREDIBLY rude and said she hadn't received it. We called the ER back, and they stated Walgreens needed to call them to have it coordinated and pushed through. I called back Walgreens and relayed this. After asking if she would call the ER, she emphatically refused. Words don't relay her level of rudeness and dismissiveness. Cannot stand these folks. Walgreens corporate needs to do a house cleaning on these people.
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June 2024 by Benjamin
This Walgreens has changed their Pharmacy and their floor staff. I previously rated them a one because of inattentive customer service downright awful Pharmacy Department. I am changing my rating to five stars because I have been in there for prescriptions four times recently and everybody has been helpful friendly and a pleasure to talk to. Thank you for making some badly needed changes.
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May 2024 by Metal Mama Michele
Outstanding customer service!
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February 2024 by Karen Stencel
So unbelievably rude from the pharmacist who was rude to the MD that called my script in to the business side. When are you going to do something about this? ….seems it’s a long history based your reviews. UNBELIEVABLE!!! I shared with your pharmacist that the doc was very put off by her behavior and she was non plussed. Does not care. Get rid of your nasty people! It’s just not necessary!!!!!
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February 2024 by Brendon Capoen
Always have had friendly interactions at this pharmacy. They are always helpful. The orly issue is that we never get notified by the auto calling that a prescription is ready for pickup.
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January 2024 by Alissa Pearson
I'm always treated with the best customer service. Sure, the wait can be long for the pharmacy.... but come on. Everyone is doing their best.
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December 2023 by Brenda Brabble
Octavia is just wonderful! Always welcoming with a smile and awesome customer service!
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October 2023 by Daniel Frank
The many one star reviews are well deserved. I made a 5pm appointment for a flu shot, and arrived early and checked in, and waited 30 mins without being seen before eventually just leaving. Go to the Giant down the street for flu shots / vaccines instead.
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October 2023 by Michael Fischer
Wasted my time today. Made an appointment for the covid vaccine. Of course you have to get there 15 mins early because the line is always so long. Well anyways after waiting they didn't have the vaccine and told me to reschedule. To be fair they did call me 15 mins before my appointment ( I was in line @ the Walgreens and figured it was spam call). Not surprised as they never fill ur prescriptions or put it through your insurance. This is the last time I make the mistake and go to this pharmacy.
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August 2023 by Ella Brooks
It was fine. I get my perscriptions here
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August 2023 by Anthony Rogers
Incredibly rude head pharmacist
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August 2023 by Greg I
Very slow pharmacy.
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August 2023 by Keona Llewellyn
Never had a bad experience here. Everyone is friendly and great customer service.
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August 2023 by Emily Everhart
I'm shaking. I've never been treated this way for asking a question. I was blindsided and ended up getting off the phone in tears.We are new to town and are just trying to get meds transferred in a new area. New pediatrician offered me a paper prescription for one because there is a nationwide shortage. She advised me to call around to find someone who has it in stock.I called this Walgreens and asked if they had it in stock. What ensued is something I've never experienced before. In one fail swoop she yelled at me, accused me of lying, and then went to hang up on me. I wouldn't have argued back and would have respected any policies. I was blindsided and ended up getting off the phone in tears.
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May 2023 by Samuel Bond
Disappointing, slow service. Poor employee attitude. Pharmacy employees work sluggishly and will not serve you if the clock just hit their lunch break; lines are always long because of this. Poor condition and sanitation of bathroom facilities. This Walgreens' overall biggest flaw is their lackluster pharmacy service. Very unfortunate and disappointing.
