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January 2024 by Shannon Williams
A great place to take your vehicle for repair. I must say this crew truly knows what their doing. Reasonable prices and great customer service. Just about any issues you have they will take care of them. Trust worthy and reliable.
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May 2023 by Troy Oliver
Took care of my needs!my appointment was fast, I was in and out in a flash!
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April 2023 by Ryan Sullivan
Very honest people and great prices very happy with my work done there which I've been there 4 times now
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April 2023 by Billy Hooper
Great repair shop. Always helpful. Honest and reliable .
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January 2023 by Jaclyn Fowler
Mark and his team went above and beyond for my 2017 Jeep maintenance! Will definitely be using them moving forward for all of my vehicles! Thank you for amazing service!Service: Auto maintenance
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November 2022 by William Smith
Picked up a van from them and they were very helpful, ?.
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August 2022 by Leslie S.
I had been riding around with replacement parts for my vehicle for months and was too lazy to take the time to have them installed. When I finally decided to have them installed, I chose Pro-Link Automotive not only because it was convenient but appeared reliable based on prior ratings. Even though I was prepared to wait to get an appointment, I was able to get my car in within a week. After the parts were replaced, I received a call and was told exactly what was done to include them having to add screws that were missing from the original parts. I was also told the parking lights I requested be replaced were already working properly. So I was able to save some money. The price of the service was way less than expected! Anywho, I found a new mechanic for my vehicle. Now my plan to keep my car until the wheels fall off has been extended!
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June 2022 by Brandon Holman
Best in town.
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July 2020 by Laura Hood
I've been a customer here for just over 15 years. Mark and the entire crew are honest and do great work.
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March 2020 by Shawn Valltos
A+++. Great Service and prices.
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February 2020 by Raymond Sosa
I'm new to Maryland and found the most honest mechanic in town; Mark at ProLink saved me $$$ and make me aware of how Bayside Chevrolet Scammed me.
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February 2020 by Raymond S.
I'm new to Maryland and found the most honest mechanic in town; Mark at ProLink saved me $$$ and make me aware of how Bayside Chevrolet Scammed me. On 8 January 2020, I had my transmission replaced on my 2012 Chevrolet Traverse; replaced with a used transmission by Rick Ball Chevrolet Dealership in MO. On 11 January 2020 I had the car in Maryland and the Check Engine light came on. I called MO and they stated to take the car to a Chevrolet Dealership in Maryland. On 17 January 2020, I took my car to Bayside Chevrolet and I provided them a full update on the status of my transmission; They had the vehicle until 22 January 2020. On 22 January 2020, they documented on my service ticket, "R+R Sensor to find covered in clutch material indicating faulty internals require replace transmission"; approximately $6045. They stated they only deal with OEM parts and would not work with the used parts provider to install the used transmission. They informed me I have 2 options: Option 1 was to pay them $6045 to replace my transmission with a new one or pay $143.25 for diagnosing the vehicle and go elsewhere. On 22 January 2020, I Paid $143.25 for the diagnosis and I took my Traverse to ProLink Automotive located in Prince Frederick, MD. On 31 January 2020, I picked up my Traverse from ProLink Automotive. ProLink owner Mark stated he "flushed" the transmission and it was running great. He stated that Bayside Chevrolet lied about diagnosing the "sensor" in the transmission. He stated the sensor is an internal (inside transmission) sensor and that it was evident that Bayside Chevrolet never accessed the internals of the transmission. On 1 February 2020, I met with the Service Manager at Bayside Chevrolet and I expressed my concern. She initially stated that there was no way that one of her mechanics falsified a service check. She called the mechanic to meet with her and I; during this conversation, the mechanic admitted to not accessing the internal transmission sensor and that he had no idea why he documented on the invoice "R+R Sensor to find covered in clutch material indicating faulty internals require replace transmission". The Service Manager was embarrassed and refunded me $143.25; she stated she would be in contact with me the following week. To this day, I've never heard back from her... On a positive note, my transmission (which was fixed by ProLink) is still running Great! This is an unfortunate incident of yet another dishonest Service Mechanic / Business. From a customer perspective, I was without this vehicle for 6 days and Bayside Chevrolet never even diagnosed it. They simply took my $143.25 and told me to take it elsewhere or pay $6045 for a new transmission. Thank God for ProLink Automotive; they saved me thousands! He had an opportunity to charge me $1600 (labor) to replace the transmission, however he did the right thing and properly diagnosed the vehicle and charged me to simply flush the transmission. I will never go to another mechanic while in Maryland! Thanks Prolink!
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May 2019 by Heather James-Murphy
I cannot rave enough about ProLink. This is an honest establishment! Super fair pricing and has great customer service.
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December 2018 by Tony T
Best quality repairs around. Very good prices. They were able to figure out what was wrong with my Toyota when Bayside Toyota couldn't, hard to believe but TRUE.
