“Dani was amazing!!! The California, Maryland store messed up my account when I signed up for TMobile internet. I went to the Prince Frederick store and Dani helped straighten everything out.”
“Today I was on the phone with about 4 different Verizon representatives trying to navigate a few changes to our family plan and figuring out how to upgrade some phones on our plan. We were afraid to go in-store because it's Black Friday, and we assumed it would be packed with long queue time, but with the complications of the phone calls, we decided we would face the wait times and crowds.
Upon our arrival, we were /immediately/ greeted and helped, and we were out of the store within 15 minutes with brand new phones in hand, family plan updated, and reassurance of the services within our plan. Will helped us at the store and was incredibly knowledgable, made us feel reassured with the plan we had in place, and knew exactly how to help us. He answered all of the questions we had, was able to talk us through the price changes in our plan, and was incredibly kind throughout the entire process. Thank you, Will, for your help--would recommend this location to anyone!”
“⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience at the AT&T store in Prince Frederick! Christopher and Emily greeted me with warm smiles and made me feel right at home. They are incredibly knowledgeable about all the products, services, and accessories, which made my decision-making so much easier.
Supporting our local businesses is important, and this store truly stands out with its amazing customer service. If you're looking for expert advice and a friendly atmosphere, I highly recommend stopping by! You won’t be disappointed!”