“We are most grateful to Sarah Elizabeth at the Prince Frederick Five Below, who went above and beyond today. I was on a shopping spree with my 10 year old daughter and 2 of her best friends… quite the whirlwind! We went into Five Below just twenty minutes before close, and she and her coworkers politely and pleasantly informed us that they’d be closing at six, but didn’t rush us. In the process of helping the three girls check out with their different payment methods, somehow my daughter managed to leave her phone and her ULTA bag behind when we left the store. When we realized an hour later and called my daughter’s phone, Sarah answered as she was leaving at the end of her shift, and kindly offered to wait out front until we could return to meet her. She greeted us with a sweet smile when we pulled up… and we discovered that she and I share the same first and middle name. Her kindness saved us from a great deal of stress and aggravation. Thank you Sarah!!!Overall the store was clean and well-organized as usual, and we had a great experience.”
“Only have two cash register but only one open most of the time until they decide to call for help need help putting the stuff on the shelf it's boxes all over the place but other than that friendly cashier's and friendly people ?”
“This is an amazing store! The Furniture inventory and store is huge and wonderful selection. Excellent customer service from all team members. A special thank you to D'Angelo and Jason for assisting me with my furniture purchase correction. Team Frederick Big Lot's rocks!!! This is my favorite Big Lot's store.”