-
July 2024 by Abbie Messina
I have never left a bad review before, but I will say my experience here was disappointing. My car was towed here after an accident where the windshield was shattered and most of the front end had to be replaced.
I wasn’t fond of the communication that had taken place over the 5 weeks my car was here, but that is not my gripe.
When my car was ready for pickup, externally it looked great- Intact windshield and my front end was beautiful. Upon opening the drivers side door to inspect the inside, I immediately noticed a dime size piece of glass sitting in my center console. I then thought to check my seat because the windshield majority shattered on the drivers side. My seat was full of glass shards all the way along the seem where the leather meets the cloth fabric. My dashboard was glittering with glass shards. Being that the windshield shattered, it seemed crazy to me that my car wasn’t detailed or barely even vacuumed, only the larger pieces had been removed. I went back inside and inquired about why there would still be so much glass in my car and they apologized and had me pull my car around. A teenager (who was perfectly kind) with a shop vac was the resolution. After his attempts to clear the glass on the drivers side, I then had to ask him to address the passenger side too. I didn’t take any pics of this initial glass because I was so shocked. After returning my rental car and further inspection, these pics were taken. Truly, the pictures don't do it justice. There was glass shards all throughout my car- whole dashboard, my defrost vents, my steering wheel, center console, both front seats, and the entire floor board in the back. Upon getting home that night, I had to pluck more glass out of my legs and fingers than I did from the original accident. This feels like bathing in fiberglass. As you can imagine, this was devastating. I declined their offer to “have them vacuum it out again” and had my car sent elsewhere. After having my car detailed at another facility, I know my expectations were not too high. Having a car filled with glass shards is unacceptable. Receiving your vehicle back after an accident, to have the interior feel and look almost no different than the day it was towed, is unacceptable. This place has good reviews, the people are nice, and the work seems affordable (my whole front end was replaced for 4,000). The quality of service was disheartening to say the least.
-
March 2024 by Frank Giuliano
Top notch service done by the best skilled and knowledgeable people in the business!
-
October 2023 by Tony H
8-10⁷
-
September 2023 by Darlene Williams
Very very nice ppl
-
September 2023 by James L
So I was calling around to different ships for general estimates. First time I called they answered. "Hello" when I asked if this was calvert body works? They hung up. I called again. Ask why I was hung up on. She responded I didn't hang up on you. Then proceeded to get an attitude with my accusation. Granted I have an out of state phone number. But regardless I asked if they have general estimates for different body style. To which the reply "nope,nope,nope,nope." to my one question. They probably do good work but I don't tolerate attitude. I'll take my money elsewhere.
-
May 2023 by Evelyn Quillin
Everyone was very polite and helpful. I would go there again and tell everyone was one was very polite and helpful I would go there again until all my friends and family that if anything ever happened to their car to go there yes thank you and sincerely Mrs Evelyn quillin on
-
January 2023 by Carla Garraway
Appreciat the quality of service. Cannot speak highly enough about the help they provided.
-
October 2022 by Michael A “MAMSR” Monroe, Sr
There was an issue with our vehicle on the day it was supposed to be ready, Stephanie had the issue corrected over a 2 day period and even paid for our rental vehicle for that period. Our vehicle looks great. They didn't use aftermarket or used parts.
-
September 2022 by JaggeR Jameson
So I was calling around to different ships for general estimates. First time I called they answered. "Hello" when I asked if this was calvert body works? They hung up. I called again. Ask why I was hung up on. She responded I didn't hang up on you. Then proceeded to get an attitude with my accusation. Granted I have an out of state phone number. But regardless I asked if they have general estimates for different body style. To which the reply "nope,nope,nope,nope." to my one question. They probably do good work but I don't tolerate attitude. I'll take my money elsewhere.
-
September 2022 by Burton Fegley
Very friendly and helpful. Had a great experience as a walk in customer.
-
September 2022 by Kelly Johnson
Everyone was so nice and professional
-
September 2022 by Gregg Brooks
Very professional , and efficient love them .
-
September 2022 by Steve
Great people!!
-
July 2022 by Terrie Jeschke
After being referred to another facility by our insurance company following being on the receiving end of a rear end collision, we took our car to Calvert Body Works to have it assessed as to the repairs the other facility had taken 9 months to do.. We also needed them to find out why the liftgate stopped working one week after getting the car back from the other facility. They were able to resolve the liftgate problem and gave us a detailed report with pictures regarding the "repairs" made by the other facility. It was a very honest assessment basically stating that the other place had tried to repair a frame that should have been totalled by gooping it up with lots of poorly done soldering. They were able to do all of this in less than two weeks and while dealing with a less than cooperative insurance company that kept trying to make us take our car back to the first place Calvert Body Works was incredibly knowledgeable and kept us informed as to what they were finding. They stood up to our insurance company regarding our right to take the car to the body shop of our choice. They worked in a very timely fashion. I hope I never have another accident, but if I do It will insist it go to Calvert Body Works. I trust them and that is crucial .
-
April 2022 by Spike W
The local car wash ripped off my rear wiper and they sent me here. I've heard good things about this shop and I had a good experience.
