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December 2023 by Captain National Express
(New Series New Episode) Convenience for the public official event. Decent normal effort in Potomic, State of Maryland Home of Commonwealth. Safe way is a great shopping Center in the Potomic Market.
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October 2023 by Disciple
It never ceases to amaze me how 'people of color' (isn't white a color? It is in my crayon box) see someone who is of the empire, presume them to have money and affluence ergo deserve to be respected and decently treated. When they see someone who stood out in the sun a bit and look to be 'racially related', decide to talk to them as a familiar, denigrate or speak in 'ebonics' to them, treating them with disdain or calling them, 'brother' as if it gives them liberty to denigrate, abuse and condescend. You'll find that here. There is a rumpled, stoopy bent over raisin colored fellow here who just right off abused. I was wandering around the store for a bit asking for the location of pints of milk of all things and this fellow decided to point almost straight up in the air while saying, "They're over there." When I came to the cash register to check out, because I couldn't go up to the ceiling to look, I later remarked to the cashier how disgusting this disgruntled chappy was, when he, over hearing me, shouted in, "Oh don't even, don't even. Don't even start that!" I looked at him and told him, "You were absolutely no help and I am not talking to you, I am talking to the cashier." He responded, "Don't go there, don't even go there!" I asked, "Where?" to which I got no answer. I don't know what is in the water when you run in to this in doormen, concierge etc but when people act like they know you and can just say anything they want to you or treat you like you don't deserve a modicum of respect, because you don't look like 'success' or 'belong'. They shouldn't have a job and if they do, they shouldn't have your patronage. The manager, upon hearing about this was such a gracious host she was SO nice to me and I had a wonderful conversation with her and she made up for 10 of this guy, but this guy, deserves to work at a junk yard. With the junk yard dogs, not around humans.
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September 2023 by Sonia Illaga
I love going here for western union and do my shopping at the same time. The store is clean and has everything I need. Everyone is very friendly and helpful. My favorite employee is Maricris and Lalaine. They go beyond helping customer like me. I would definitely recommend this store!
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September 2023 by Brian McDonald
There is NEVER anyone at the seafood counter. Waited 10 mins today and no one showed up - even after an announcement. Seems to happen 3 times out of 4. GM didn't care very much after speaking with her. Store going downhill - I will go to Giant from now on, even though it is a bit out of my way
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August 2023 by Ronald Edmonds
Unfortunately; my story is not a positive one. I went into store to grab some lunch. I went to the deli counter. There was a woman doing something a few feet of the other side (employee side). I looked over the food choices. Yes; I wanted chicken. After I made decision; I looked up at lady. She looked at me. Then she looked away and continued what she was doing. I said to myself; ok, she may not be at point she could stop what she was doing. I understand that. Some activities cannot just be dopped at a dime. I stood there, for maybe another 60 seconds or so. I was hoping she would at least acknowledge me and say she would help me in a second, as I have experienced many times. But, she did not. She looked directly at me, again. And again said nothing. It was as she wanted me to absolutely know she was ignoring me. She veered her attention back to her activity. About five seconds later; she looked at me again. This time I wanted her to know that I knew she was ignoring me. As if I had to do so. I tilted my head to one side; as to say, hello... yes I am standing here. She was the only worker in this immediate area and directly behind the food case where I stood in front of. Honestly; after about 3 minutes. I turned around and headed for the exit, in discuss. I mean I am 6' 2" at 200+ lbs. As I was leaving out I almost walked pass a young lady whom also worked there. I told her what happened. She said there were other people whom complained about this lady. The young lady accompanied me back to the area where the lady still was into her activity. The lady saw us approaching. We arrived at the counter where she told the lady I required assistance. The lady did not move. She again told the lady that I required assistance. Only then did the lady, took her sweet time walking over to the counter. At this point, my discuss quickly turned to anger. I then told the young lady, don't bother. I want nothing from her. I left the store feeling so disrespected. The time of exceptance of this kind of behavior must come to a streaking halt. Maybe today, my dollar doesn't mean much to these establishments. But, they will.
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May 2023 by Natalia P
Honestly wanted to call the health department on this place. Mold EVERYWHERE. Mold on the chocolate covered strawberries, mold on the dip. Didn’t trust anything so got what I knew was good in a can and left. Management should do better. Clearly the reviews state how bad this place is doing.
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May 2023 by Don L.
I generally frequent the Giant across the street but this Safeway has a few products that are better so I shop here about once a month. I would come to this Safeway more frequently if they would fix the checkout experience.I shop in the evening (parking is terrible during the day) and there is typically just one cashier which means I sometimes have to wait on long lines OR use the self-checkout. 9 of 10 times, the self-checkout machines get upset (no idea why, they don't explain or give you a chance to redo anything) and I am forced to "please wait for someone to help" and the only person around to help is the busy cashier so I try to avoid the self-checkout and put up with waiting on line for the cashier. Just avoid the store if possible.PS: Giant's self-checkout machines are much better - they get upset about 1 out of 10 times but Giant has a dedicated person standing by those machines so problems are resolved quickly.
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April 2023 by Lorraine G.
I love this Safeway Store in Potomac, MD at the intersection of Falls and River RD. Yes- it is a smaller size compared to other safeways BUT they usually have what you need, the prices are usually quite good and the people are nice. You can get in and out quickly. Seems a little old fashioned and they know your name if you have been shopping there long enough. Here are some of the reasons why I like it: Excellent beef- often on sale; bakery has many desserts offered in small sizes; excellent fresh vegetables and fruit; lovely flowers at a good price; deli counter featuring several brands not just the most expensive and a lottery machine!
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January 2023 by Nathaniel Kelly
This is a very small older store. Great selection but the aisles are cramped and the restroom is in need of an upgrade. Superb meat and seafood department.
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January 2023 by Sabrina Malkani
This place is awful. It smells bad, like rotten food mixed with bleach. It's dark and disorganized, the aisles are narrow and not marked clearly, and everything is so marked up, it's ridiculous. This store honestly looks worse than it did 30 years ago.
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December 2022 by Michael H
During the lunch rush (about 1230pm) there was 1 working self checkout and 1 cashier trying their best. I commend the cashier for their hard work, but management can’t seem to do their jobs.
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December 2022 by Fibhek Academy
Wonderful service by the staff and crew. Always ready to help out what aisle to get what we need. The checkout counter staff are very pleasant, most of all.
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November 2022 by John Citro
Well stocked and clean. Friendly cashiers and deli counter staff.
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August 2022 by D W
Why 3*'s, this is solely because of the deli food but I just happened by chance for lunch. Decided to peruse the deli food for a quick bite. Noticed the chicken & potato wedges. At first glance they looked perfect for my craves at the time. Chicken looked to be battered well & wedges were golden brown & particularly big. Got a pound of both for about $15. First. A lil pricey. But location. Location. 2nd . I don't know what they decided to batter the chicken ? with but it was so gross & tasteless. I literally almost regurgitated all that I consumed. Where thrown out to boot. But the potato wedges, TASTELESS. No flavor whatsoever. I couldn't even justify the amount of money ? spent. Looks can seriously be deceiving.
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April 2022 by Amir Amirjazil
This Safeway’s store manager is very rude and has a horrible attitude problem.She has extremely bad manners with customers. Also the employee’s told me that they are not happy with her as well.I’m glad that the Giant store is located on the other side of the street.
