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December 2023 by Raven
Potomac animal hospital is quite pricey, but we love the level of care our dogs have received over the past years. We go here for grooming, preventative care, and medical care. The reception staff is very friendly, as are the vets themselves.
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November 2023 by Kimi Eastham
My high-drive working line German Shepherd, Axel, has been well cared for by Dr. Michael Scott, now retired and a current owner, and his son, Dr. Jason Scott, for over ten years. Axel has been having GI problems, and when he was a puppy, he was very underweight. I switched to Potomac Animal Hospital from the previous vet's office because their advice was not working. Dr. Jason recommended the proper prescription dog food and turned around Axel’s health! I was genuinely concerned about his health at that time.All of the staff is friendly, and the people who take Axel to daycare service are very nice!! I can tell by watching Axel how happy he is going there. I have never had any problems boarding/daycare in there.Now, Axel is 10 years old and has health issues. Dr. Jason explained what was going on, and he replied to all my questions promptly.They cared for my senior cat, Kyra, too. When I had to let her go, Dr. Jason gave us a long time to say goodbye to her. He was very compassionate in taking care of her.Axel still has his time, but when that sad time comes, I'm most certain he and all of his staff will be supportive of my family.
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November 2023 by Selim Rozyev
Not accepting new patients.I could not schedule an appointment even after sending all the required pet's health records and waiting for 3 days.Office states that prior to scheduling any appointment, the customer should send all the records and wait for 24-48 hours before making an appointment. Unfortunately, my pet could not receive a medical service from a veterinarian.
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July 2023 by Kim Betancourt
Terrific veterinary care as well as boarding and grooming. Love everyone here!
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December 2022 by Michael Stempler
Doctors, technicians, groomers, and front desk personnel are first rate, professional, and friendly. Dogs have been a part of my family for over 60 years. This is the finest veterinary practice I have ever had the pleasure of bringing my pups to!
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August 2022 by pascale queffelec
Updated with photos. My dog had metals in her teeth from chewing on her cage while boarded at Potomac Animal Hospital. She was neglected. She had to get 3 teeth removed so she will no longer be in pain. I obtained their daily log where they have an entry for my dog on day one and her teeth were not broken pre boarding. Also, there is no mention of an abrasion on her nose. They never called to address this problem nor did they try to correct it for a whole week. They never called about my cats not eating. I have phone logs proving it. My dog Frosty got an eye infection the very next day of boarding. They did call me for that pet.I boarded my two healthy dogs and two cats for a week. My German shepherd came back with her nose completely scratched and bloody and she has now two broken teeth. My cat Moxie weight has gone down. we called and shared photos to show them that it did happen on their watch and they refused to acknowledge it. I use the vet services too and according to the vet at Potomac Animal Hospital, my dog has good teeth and is healthy. So what is it? Also they lied about my cat Moxie. They said that they called us repeatedly to let us know that she was not eating when in fact, they didn't. My call log doesn’t show the calls. No apologizing was offered. Do not board your pets there If you care about them.
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July 2022 by Ashley H.
Our dog and cat both go to Potomac Animal Hospital and I've been very pleased with the care we have received! We have also used the grooming services for our dog and the boarding services for our cat which have both been great. The front desk staff is always very kind which I appreciate!
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July 2022 by JCW
We have to give 'excellent' to the Hospital mostly because any issue [of any of our cats over thirty years] that needs diagnosis and treatment turns out to be spot on! And our cats then go home and begin purring again.
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July 2022 by Joan W
I moved here four years ago and my elderly dog has received the best care since we arrived. My sister recommended and we are so happy! The staff is and very welcoming, kind and knowledgeable . Dr. Jason Scott and Dr. Harris are very caring and take the time to explain what is going on and their advice is never about pushing medications or procedures. I completely trust this practice and appreciate all of the care my dog has received! The groomers are also the best in this area! Ken knows exactly how to groom Teddy!
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July 2022 by Rachel Blitz
On Monday, June 27, 2022 I took my fur baby Puddin to see Dr. Orloff. Puddin is 15 years old and has kidney disease. Dr. Orloff is such a caring veterinarian who truly cares about Puddin and all other animals. Puddin lost weight so Dr. Olaf put her an ointment medicine to see if that will help bring back her appetite. The ointment gets rubbed on the inside of her ear which is really good for me because I have multiple sclerosis and cannot run after her and hold her well enough. Dr. Orloff has an excellent team that helps her. Mason showed me how to put the ointment inside of Pudden’s ear. Mason did an excellent job and he is so caring, kind, nice and wonderful. Rachel, Jackie and Melissa at the front desk are just as caring, kind, nice and wonderful as Dr. Orloff and Mason are.I cannot even begin to tell you how wonderful everyone at Potomac Animal Hospital are.I have been with Potomac Animal Hospital for about 45+ years now. 10 stars all the way around!
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July 2022 by Rachel B.
On Monday, June 27, 2022 I took my fur baby Pudden to see Dr. Orloff. Puddin is 15 years old and has kidney disease. Dr. Orloff is such a caring veterinarian who truly cares about Puddin and all other animals. Puddin lost weight so Dr. Olaf put her an ointment medicine to see if that will help bring back her appetite. The ointment gets rubbed on the inside of her ear which is really good for me because I have multiple sclerosis and cannot run after her and hold her well enough. Dr. Orloff has an excellent team that helps her. Mason showed me how to put the ointment inside of Pudden's ear. Mason did an excellent job and he is so caring, kind, nice and wonderful. Rachel, Jackie and Melissa at the front desk are just as caring, kind, nice and wonderful as Dr. Orloff and Mason are. I cannot even begin to tell you how wonderful everyone at Potomac Animal Hospital are. I have been with Potomac Animal Hospital for about 45+ years now. 10 stars all the way around!
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June 2022 by Pascale Q.
I boarded my two dogs and two cats for a week with my vet. My German shepherd was healthy and came back with her nose completely scratched and bloody and she has now two broken teeth. My cat Moxie weight has gone down. we called and shared photos to show them that it did happen on their watch and they refused to acknowledge it. I use the vet services too and according to the vet my dog has good teeth. So what is it? Also they lied about my cat Moxie. They said that they called us repeatedly to let us know that she was not eating when in fact, they didn't. I have a phone log proving that. No apologizing was offered. Do not board your pets there If you care about them.
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April 2022 by Athena Kirn
Top notch vet practice. I came here because I was tired of vet practices that didn’t take me or my pet seriously enough. I have nothing but appreciation about how Potomac animal hospital has treated all 6 of my animals along the way. My one complaint was efficiently addressed and managed. I will drive the distance for this level of service. And I am someone who can claim themselves as a high maintenance pet owner whose pets are their babies.
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February 2022 by Margaret Mcelhaney
This is a outstanding animal hospital. I fully recommend them.
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February 2022 by terry kridler
We are 3 time English Bulldog owners and this is our only choice for care and boarding.We love the staff and give Dr. Jason Scott the highest ratings for his warm and caring attitude, knowledge and overall expertise.
