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March 2024 by Mara Stein Labourdette
Terrible! No patience, compassion and they get prescriptions wrong.
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March 2024 by Roger
Been to a lot of pharmacies in my lifetime and this one is def the worst. Not sure if these people are stupid or just incompetent. Their messaging system sucks. Customer service sucks. The pharmacists suck. Avoid this place.
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January 2024 by Cherilyn Poulsen
Rosa told me I ordered too soon and if I were a more “regular” customer she may want to help. Avoid this pharmacy. They don’t care
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January 2023 by Chul Lee
I faxed my prescription to this pharmacy 20 hours earlier and went to pick up the medicine and they told me they didn't receive it. This is the second time it happened and on further questioning they told me their fax number has been changed. Not so according to their website, clearly showing the same number. Terrible service and very dishonest business practice. You can't trust this place for your health!
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November 2022 by R. K.
Depending on which pharmacist you get, your walkin vaccine shot can take 15 mins in and out or over an hour
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November 2022 by Matthew H.
This Giant is okay. I found the layout to be very odd. The aisles are cramped as well.
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September 2022 by Dee J.
I went to Giant Potomac pharmacy for the Covid vaccination with an appointment scheduled, email and text verification for this appointment. All the necessary forms completed online and they had this record and I gave a copy, as well. I was told to refill the same forms which I did. Then, I was given a ticket number and told to return in 45 minutes even with the appointment. I didn't understand the reason for this and none was given. Other walk-ins were given the vaccination ahead of me. It was obvious that no one cared about inconveniencing me nor appointments. I used the phone to contact someone that I would be late due to Giant's error, and the pharmacist yelled at me for using a phone in pharmacy area, yet, she is standing by the counter in front of others who are waiting and sitting after Covid vaccination talking about their names, insurance, etc.. I watched the pharmacist give the vaccines by the counter to clients without them sitting nor any privacy for their information. This pharmacy discriminates, my names are obviously not Anglo (except for married name) so I will go to Safeway or CVS in future where I will be treated with respect, equity and also, they have have a patient room for privacy while pharmacists verifies pertinent health information with you for patient safety and are organized.
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September 2022 by Mark R.
There's only one department worth a damn....and that's the pharmacy. The rest of this store is saddled with terrible product selection and awful service. The seafood department is awful (nothing EVER looks fresh - have they ever heard of keeping stuff on ice??) Maybe they've just given up because realize that people who want a decent selection of fish just go up the road to River Falls or Potomac Market. The bakery is a joke. They run out of stuff constantly. One week they have certain packaged breads...the next week they don't. And selling THOSE awful fake bagels in Potomac? What are they thinking? The prepared foods area is sad. Just old and sad-looking foods. Finally - every other grocery chain - Wegmans, Whole Foods, Harris Teeter, The Fresh Market - ALL OF THEM - have brought back their salad bar and olive bar. Giant's salad bar was never as good as any of theirs in the past...and now it simply is gone. WHY??? Please don't blame the pandemic. Everyone else has managed to resume that service. Finally - this store only survives because Safeway is even worse. This Giant serves an upscale area. The products and service should reflect that. And it doesn't. Shameful. I guess this is what you get when a Dutch Multinational corporation owns your local grocery store.
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January 2022 by Craig D.
(3.25) ~ pretty good Giant, that's smaller than average, but carries most items you'll need. Definitely better than the Safeway across the street:)
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August 2019 by M M
Great customer service.
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April 2019 by Susan U.
We shop here regularly. Generally the selection is okay, but I have several problems. The produce offered is limited in scope and at times not as fresh as it should be. There are usually only 2 or 3 varieties of mushrooms and oranges. The greens in bags are almost always limp and partially unusable. They constantly discontinue carrying items that my family enjoys, such as Progresso Black Bean soup and frozen shrimp wonton soup, and are not responsive to requests to restock the items. Management is constantly rearranging the store, which is annoying.
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March 2018 by Kevin G.
I just got accosted by an African-American in the parking lot because he wanted my parking spot! Why doesn't Giant provide security guards in the parking lot? Potomac is a lot rougher than it used to be.... :(
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November 2017 by Dori L.
Free friendly staff... always smiling ... always improving . From all the surrounding Giants this is my favorite one. Especially there are two employees David and Alona. I'm moving in a few months and I will miss this branch