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April 2024 by Lisa Herring
All the flowers are in, time to get your gardens ready. Mulch 5 for $10.00. They have seeds too.
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March 2024 by Donna Parks
Sometimes things are a bit pricey. Overall a nice place I got the Zep carpet shampoo it worked great.
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March 2024 by Ladell Parker
Very pleasant experience young tall man checked me out very respectful was glad to see there's still respectful young people in our society
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March 2024 by Alvin Thompson
Very helpful and friendly
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March 2024 by Austin Ireland
Standard Lowes. Staff members certainly helpful.
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December 2023 by Ej Rogers
Employees are very rude and disrespectful to customers. Asked for a price on an item and had it snatched away from me. I will not be returning to this store again.
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December 2023 by Ruth bishop
Went and bought a zero turn arien'sOn 6/21/22 almost 4,000.00Convince us to get extended warranty for almost 400.00 1yr later mower running fine just checked oil mower dies in the yard no smoke so sputter just stopped. Call to have fixed and all of a sudden only electrical issues covered three weeks later they say the motor is shot because of no oil be. We will never go to another Lowe's again and don't buy the extended warranty it's a scam. I know it wasn't the oil because we had just checked it less than five minutes before that. If it doesn't run after a year it's an inferior product.
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December 2023 by Connie Doughty
We purchased over $700.of pressure treated lumber. Not one Lowe's employee offered to help load the 2 carts in the store or help load them into our truck. The cashier was nice. Otherwise we received no service.
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December 2023 by dan anzur
I live in onancock va Eastern shore which is about an hour away from any Lowe's store. I learned to check availability, price, and call before making a trip. I noticed the Norfolk store sold asphalt patch for $18 while Pocomock was $23 and Salisbury $21 so i called Pocomock store and asked if they matched the $18 of Norfolk and I was told yes and they had the 12 bags I required. I was also told to check in at the service desk when arriving to secure price match. When I arrived the lady at the service desk said they don't match Norfolk and would not Honor my phone call conversation. As i stated Lowe's is an hour away so I requested conversation with the manager to reimburse me for gas and time. I did not have the name of the lady I talked to on the phone a couple hours earlier but evidently she was around the corner and overheard us talking, stepped forward and told the other lady she had asked Scott the manager and he said yes to the match during the phone call. The lady waiting on me insisted I was not going to get the match. Another manager approved the match and the lady waiting on me reluctantly gave me the price. As i paid with my pro card she guiltly smiled gave me my receipt. I noticed it did not have my 5% discount and questioned her, she laughed and said you don't get that because of the match discount. I walked away disgusted with her attitude. After loading the patch, I thought about it some more and went back to the same lady, told her it was wrong I should get the 5% explaining first they matched thier own store, its not like I matched a competitor, 2nd I have bought sale items or discounted items before and the 5% still applied, the 5% was because I used the Lowe's card. She again refused to budge as she stood there gitty. I asked for a manager, one came over, I believe he heard the conversation because he immediately started the process of getting me the 5% credit, he barely spoke as he was applying the credit mostly because the other lady was badgering him that I should not get the credit or the match. He finally walked to another computer away from her to finish the process.I realize Lowe's can't match every store and at the end I received the correct pricing but when I make a mistake I own up.The last manager told me there are changes made in the computer system and its hard to keep up with all of them. He told me they don't match Norfolk and I was mistakenly told they do, yet Salisbury Lowe's was cheaper too, of which he was surprised.This incident just makes me disappointed in Pocomock mainly the lady who just insisted on not doing what was right and laughing about itThe sign said Customer Service!!
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December 2023 by Dave F
Looked online the night before, and they had the item we needed went the next day and low and behold they had it...that doesn't always happen!
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November 2023 by Deanna Bredbenner
Typical Lowe's. Great selection of everything you could possibly need for home improvement. Friendly and helpful employees made finding things quick and easy. Very clean and easy to park.
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October 2023 by Leslie
I recently had a big problem with a major appliance order and I was so upset about it and felt strongly that Lowe's needed to make it right. Thankfully I got in touch with Tracy Mason the Assistant Manager who listened to me, took action and resolved the problem to my complete satisfaction. Thanks to her Lowe's made it right! I really appreciate her excellent customer service.
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September 2023 by L E.
I had a big problem with my recent big appliance order at Lowe's in Pocomoke, I was so upset and felt strongly that Lowe's needed to make it right, it wasn't until I got in touch with Tracy Mason the Assistant Manager that she resolved it to my complete satisfaction! She listened to me and took action and made sure Lowe's made it right. I appreciate her outstanding customer service!
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September 2023 by Marc Caina
They have everything you need for construction materials and more. This is me go to when I need to fix something in the house. Good place. Staff are very helpful.
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September 2023 by Sarrina ViAnne'-Arsenault
Had to make a key copy. Used the machine. Super easy. Would have shopped but was crowded.
