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October 2021 by Lisa Jill Quinlan- Tyndall
Poor customer service, kinda dirty, and they actually lost their alcohol license for six months for selling to minors
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September 2021 by Lisa Jill Tyndall
Poor customer service, kinda dirty, and they actually lost their alcohol license for six months for selling to minors
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January 2021 by Amanda Dolin
This shore stop has the worst customer service. They deserve a -5 star rating
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January 2021 by Ari J.
Today, Saturday, January 2, 2021 at around 7:30 a.m. I entered the store in an attempt to use a gift card to purchase gas. I immediately noticed the cashier was wearing her mask improperly below her nose. I didn't mention it initially allowing her time to adjust it. Unfortunately, she didn't know how to process the gift card even attempting to call someone (using her cell phone) for assistance. While trying to figure it out, she removed her mask. I asked her to replace her mask and place to properly over her nose (as suggested by the CDC and every other health professional.) She quickly stated that she will not cover her nose because she has asthma and it's a detriment to her health to do so. I responded that her failing to do so is a detriment to me and the community. She followed up by saying it's only a danger if particles were "fly out of her nose." Like her, I also have preexisting conditions as well and as uncomfortable as it may be I understand the importance of protecting myself and others from Covid-19. Furthermore, to have someone servicing the public who blatantly disregards safety protocols while risking the safety of the community (and herself) is appalling. Needless to say, I left the store without purchasing gas.
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September 2018 by George L.
Poor. On 08/21/18, I purchased a 15 pack of Pepsi thinking it would cost $2.50. The sign advertised the price of the sodas as 4 15 packs for $10.00. The store clerk charged me $5.29. Since the transaction was charged on my credit card, I expected to see my account debited and credited at the same time. After a few days, I received no credit to my account, only a debit was posted of $5.29. I called the store, Store 229, 7126 Friendship Rd, Pittsville, Md. and a lady explained to me that it takes 10 to 15 days for my account to be credited. Today is Sept. 10, 2018, I have not received a credit. I called again and a lady said that I need to bring in my receipt as proof of refund. After I tried to explain to her that it charged to my checking account, she hung up on me. My name and address: George Langford 85 Orchard Creek Lane Rochester, New York 14612. This is a very poor business practice and I will report this incident to the Maryland Attorney General if I do not receive my refund soon. While the amount of money is small, it is tantamount to stealing. I do have a receipt, and I will send them a copy also.
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August 2018 by lance folke
OK but older place
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April 2018 by Its Cuz91
If you would like to meet the worst excuse as a gas station with "customer service" this is your place. I've seen an employee leave a line of 5 people to go turn 2 dollars worth of hot dogs. Absolutely despicable customer service all the way up to the manager entire store needs to be fired and start fresh. All of the people working there are very mean and hateful women that hate people. Sexist hiring for 1, 2 they hate people!
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April 2018 by robert edwards
Went to the store to get some nachos with chili. The chili machine wasn't working and when I said something to the person on shift she said “I'm not working on that machine right now you'll have to get something else†with an attitude. So very poor customer service and the only reason I stopped in the store was for the nachos.
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October 2017 by Rachel Ray
Nice little gas station and good food. Cheap gas and the women that work there are extremely friendly and sweet.
