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November 2023 by John Conner
I have hade the medical need to use the services at this facility frequently this past year and have been highly pleased in every respect.Front desk is friendly and professional. Technicians are skilled and courteous.I was hesitant to come here based on some poor reviews but am happy I ignored the few negative reviews and formed my own opinions.
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October 2023 by Chris Anastasia
My doctor wanted me to get an MRI but every time I called this place, they kept hanging up on me. Going to Elkton instead
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September 2023 by JinzoMask656
The staff were helpful and kind. I forgot my note from urgent care and they went out of their way to call them for a copy instead of sending me home to get it and rescheduling my appointment. Very professional and understanding. The ultrasound technician was also helpful during procedure.
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August 2023 by Dorothy Klasmeier
Pleasant visit but days later my results were never forwarded to doctor. He had to call to find out the results. Not acceptable.
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April 2023 by Gerald Northam
I waited 3 weeks for my appointment and was told that it could be done at Perryville, I get there at 11am, handed my paperwork from my doctor to the girl at the desk, there was 2 ladies working at the desk and they never said a word, I sat there for almost 45 minutes past my appointment time and was finally called by a lady in the back, she looked at my paperwork and said this procedure can't be done here, it can only be done in Elkton, they did nothing to correct the problem that the idiot from scheduling created and have yet to call me back after I called them to talk to a manager, I would stay clear of this office and the Elkton office because I don't think any of them could cut hot butter net alone fix a issue they created!!!!!
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May 2022 by Jude Conig
IMHO I have never had a problem. Doesn't mean it could not happen, but so far so good. Receptionists have always been polite.
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January 2022 by Mary Schaefer
I have never really had any problems with rudeness, but the receptionists are constantly on the phone making appointments.It's past time I had no problems with anyone at all for anything everything was copacetic.
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November 2021 by Michaela Ranson
Got a typical screening call and was told I didn’t need to remove my piercings for my MRI, that they’d put tape on it. Get there today and they are super rude tell me I need to take out my piercings which I can’t do on my own especially with my hurt hand and then they try and get me to remove my birth control. I couldn’t do either. They never did my mri and were super condescending and rude. Will not go back. I cried for 25 mins in the parking lot over how rude they were. No apology for the inconvenience for nothing. 50 minute drive there and back wasted.
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October 2021 by kerry
I was hesitant to go here because of the reviews but I actually had a really good experience. I had x-rays completed on a Tuesday and was scheduled for my MRI that following Friday. Scheduling was easy, the staff was really friendly, even though I had a ton of questions, and I didn't wait long for either service. It was an all around great experience and I would absolutely go back.
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June 2021 by kerry nixon
I was hesitant to go here because of the reviews but I actually had a really good experience. I had x-rays completed on a Tuesday and was scheduled for my MRI that following Friday. Scheduling was easy, the staff was really friendly, even though I had a ton of questions, and I didn't wait long for either service. It was an all around great experience and I would absolutely go back.
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June 2021 by Gary Nickle
Gave one star because that is lowest allowed. Waited for 1 hr. 45 mins. before i finally left. Took exactly 1 hr. before they took my insurance information I saw people come and go. Asked several times if I did something wrong when signing in. Went to Elkton the next day and was out of there in 1/2 an hr,
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April 2021 by L
Elan went above and beyond to assist my 95 yo grandmother be able to get her procedures done same day as her doctor did not complete the imaging order correctly. She located contact information for both his offices and worked with the staff there to get the orders faxed. She even caught a second procedure that I inadvertently missed, saving me time and a trip. All while attending to other patients and coordinating with her colleagues seemlessly. The sonogram and X-ray techs were also super nice and friendly, making the experience painless and quick!
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August 2020 by Whitney Potter
Phlebotomist Tracey was a delight. She deserves 5 stars. Front office receptionist Jeryl was rude and off putting.
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March 2020 by Natte Scott
Nice waiting room, receptionist was nice. She got an updated request order from my doctor and double checked insurance since I needed preclearance. MRI room was a little chilly though. Overall, ok.
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March 2020 by Cacee Reynolds
Office staff (Jeryl) is rude and condescending.They act like they are too busy for any type of politeness and God forbid you have a question. Trust me, go something else!
