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December 2023 by Barbara Karamichalis
Absolutely horrible service!!! Everyone is rude and ignorant I took my puppy here to get his first haircut the groomer had him for 2 hours and I got him back like nothing was done!! He looked very choppy and still had yellow paws and he was severely uneven. I called to say something everyone had an attitude the manager called me and told me to bring in the puppy and I was not comfortable with bringing him in because they have already done bad work. She proceeded to tell me I underpaid for his haircut which was $75 and I should’ve paid more( he is 6 pounds) and that was the price they told me! Do not recommend this place take your dog anywhere but here!!!
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October 2023 by Jodi Spence
The place has a large variety of Pet food, and the staff is helpful
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May 2023 by Former Agent
"Wow!" Finally a very friendly and knowledgeable business that caters to pet owners.They have 3 "Self pet bathing" area that's very clean and they provide multiple pet shampoos for you're choice that's included in their ridiculously cheap price.The facility is stocked with all your pet needs and wants!The bathing area is raised a few feet off the floor that makes both your pet and yourself more comfortable.I have a bad back and washing my dog is very hard on my back but, this place is ideal if you have similar health issues. Honestly? I will NEVER wash my pet at home again as long as they're in business.I give them "5 Stars"!!!!!!!
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May 2023 by Brittany Kingery
How are you going to charge $25.00 for a pet wash at the SELF WASHING station just because someone doesn’t buy their dog food from their regularly?? They’re supposed to be $15.00 but you up charge $10.00. Explains why you never see patrons in there. ?
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March 2023 by Shelley Covington
This store is a little out of my way, but it's worth it. I have a very picky cat and they've gone out of their way to help me out. I highly recommend Pet Nirvana for All your pet needs.
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March 2023 by Buffalo Bob
They were very professional, and did a great job grooming our toy poodle, who is very hard to groom. Would recommend them.
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January 2023 by Dawn S
Love your place. Great staff.
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December 2022 by Joan Dimartino
We took my flat coat golden doodle to be washed and trimmed at Perry Hall Pet Nirvana the week after Christmas. Crystal is the groomer and she did a marvelous job. Hershey looks very handsome! I recommend her highly.
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December 2022 by Steven Kil
Great selection of everything your furry friends need
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October 2022 by Jennifer D.
Love this place and the staff so KnowledgeableAnd helpfull with everything baths are nice and clean.
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October 2022 by Deborah S.
The new groomer and her assistant are amazing. They are patient and really care about the furbabies. Do not listen to Carolyn. When your dog is trying to bite and jump around and can't be finished because of risk of injury to the pet and themselves. They give you the option of standing with your pet while they finish to see if it will help calm the pet down. If you refuse then that's on you. You also have the option of coming back another day to try and finish in most cases. If grooming were easy the owners would be grooming their own pets. So appreciate that they stopped when they did.
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December 2021 by Anna Binko
My very first experience visiting Pet Nirvana was a wonderful one! I needed some birthday supplies Friday for my daughters bearded dragon last minute and the owner/manager was extremely kind and helpful with locating the items I needed. Kary rang up my purchase and was very nice and quick with the transaction. I wasn’t able to look around the entire store but from what I saw there were a lot of good products to choose from and it was a welcoming environment for pet supplies. I will definitely be back in the future. Thank you!
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December 2021 by TTL.
Staff was very helpful. They gave me free samples of cat food and my cats loved it. They also explained what the food was and why veterinarians promote certain brands such as Hill Science and Proplan. I shop at Pet Nirvana now. The cat food actually look like food I can identify. I want to offer a public apology for the previous bad review.
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December 2021 by Sarahbeth Ramsey
The groomer clipped my dogs nail so short it wouldn’t stop bleeding! She screamed in pain which was extremely upsetting but we were assured it “happens sometimes” Two days later in a trip we had to make an emergency stop. She’s been going to a different groomer for years and we have NEVER had this happen. When asking to speak to the owner, she refused to call me back. I also overheard the groomer yelling at another dog to “SHUTUP” and kept saying “bad dog”. The store has an awful sad energy to it, although decently stocked, but we really miss Pet Valu. The customer service here is also lacking. But highly advise you to not use this groomer.EDIT: The owner decided to comment that this was untrue without even contacting me. The owner was not there, and never asked for my side of the story. I'm an advocate for small businesses, I get nothing from writing a bad review, I truly wish that this experience had never happened & don't want it to happen to others. I gave them several chances, each time proved to be a mistake. Please note, there was also never an apology issued, and as you can see on here, there has been zero remorse. If their groomer is trained that's even worse, because a trained groomer should know better. Check out the other reviews, we are not the only one. Furthermore, they are not honest about their products being made in the USA. Many of them are not, but they will tell you they are. Only after further inspecting the bag did we see that it was not. Very dishonest company, and I hope you will consider an alternative.
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December 2021 by Samantha Mizrahi
First time in, pet baths are great. Very easy to get my older dog in and out of the tub and they have everything you will need. Without the mess to clean up at home after. Great staff and very knowledgeable on products.
