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June 2024 by Marie Bocas
I brought my doodle make dog from ther love the place it’s nice and clean employees are very friendly
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June 2024 by renee hipley
My dog was suppose to be groomed. He is an aussiedoodle. I have had him and my golden doodle groomed here before. I have them shaved every year for summer. They have had mats in their fur before. They have been groomed here before. The groomer my golden doodle just had was wonderful, he was matted and she warned he would be down to bare skin, which was fine with me. Today I come in with my auntie doodle. First of all they tell her your appt is here, took them telling her twice. When she comes out with food and drink(which she should have taken care of that before the appt) she took one look at my dog and could tell she didn't want to do him he was too much work for her. She asked has he been here before, I said yup, he hasn't been groomed since April, I said yup, then she's like I gotta check him. She barley touches him and says he's too matted. I said nope the other groomer did my other dog 2 weeks ago and he was worse, I want to make an appointment with her. She told me no I couldn't make any appointments with anyone. She was too lazy to do my dog, she literally seemed like she just woke up. What a horrible experience, not to mention my poor dog is not groomed. I will never go back there for anything again.
Update 6/11/24
Less then a week later I took my dog else where, he was groomed there with no problems. He obviously was not TOO matted. This review is about the groomer and not the store. She was obviously lazy like I thought.
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May 2024 by Kay Reyes
Went in to give my pretty girl her winter shed bath. The washing station is always neat and clean. I love their blow dryer but the dog did not lol. She was pupset.
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May 2024 by Peggy Mikulski
We had just got back from having our dog groomed by Kate. She did a beautiful job. Our little puppy is only four months old and it was the first time she was groomed and it all came out beautifully. I would recommend her highly.
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April 2024 by Amanda Hartman
Took my grandpup Luke for his very first grooming appt. We were so nervous! Heather was absolutely fantastic! We had no idea what to expect but we're completely overwhelmed with joy when we picked him up! She did an amazing job! Beyond any expectations we could have had! Great place!
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March 2024 by Moon Godess
If you LOVE your animals DO NOT SUPPORT this place !!! The Owner does not care about the safty of the animals and treats her clients and employees horrible ! Very cunning ways about this owner. This shop had many different groomers inn and out through out the years. Says alot in itself about that place dont you think ?
I remember there was a groomer that was abusing the animals at the salon. All her employees at the Perry Hall & Bel Air location reported this to the owner and yet she did not care one bit. So months later she eventually fired her, due to catching the groomer on camera abusing the dog on the grooming table. The owner nevered once reported it to the police nor told the client this information about the abuse of there animal that occurred at her shop. This place needs to be shut down for even allowing it to happen the first, second and many more time's until she finally decided to get rid of the groomer. This speaks so much volume on how much she really cares for the animals. Honestly I'm not a person that writes reviews and bashes on another company but when it comes down to the safety of animals and the mistreat of there employess and the carelessness of a buisness then yes I will let it be known to the world. Please please people put your Fur Baby's first before supporting this place.!!!!
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March 2024 by Connie Halle
All I can say is my pups and I have been going to Pet Nirvana for 6 years and every visit there is a treat for them and they love it! Although they love the toys and treats from the staff, I would not trust getting their food or snacks anywhere else
as their quality is what my pups deserve!
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March 2024 by Diana Tuthill
Nice selection of quality dog food, supplies and merchandise. Staff is friendly and helpful. My dog enjoys picking out her treats from here and I enjoy the quality.
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March 2024 by Jodi K
I've been going to this store for years. They are so helpful, great selection and love their specials. They run some great events and my dog/s love taking a ride to their store.
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February 2024 by Jake
i love this place. they always have what I'm looking for and everyone working there is super nice
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January 2024 by Pamela Joseph
Such a convenient service they offer. Washing my pup was so easy. She loved it.
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December 2023 by Barbara Karamichalis
Absolutely horrible service!!! Everyone is rude and ignorant I took my puppy here to get his first haircut the groomer had him for 2 hours and I got him back like nothing was done!! He looked very choppy and still had yellow paws and he was severely uneven. I called to say something everyone had an attitude the manager called me and told me to bring in the puppy and I was not comfortable with bringing him in because they have already done bad work. She proceeded to tell me I underpaid for his haircut which was $75 and I should’ve paid more( he is 6 pounds) and that was the price they told me! Do not recommend this place take your dog anywhere but here!!!
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October 2023 by Jodi Spence
The place has a large variety of Pet food, and the staff is helpful
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June 2023 by Michele Lowry
The store is nice just needs a bit more for cats. I bought a fish bowl for my kitty and the owner was very sweet to give me a discount. That was cool!
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May 2023 by Former Agent
"Wow!" Finally a very friendly and knowledgeable business that caters to pet owners.They have 3 "Self pet bathing" area that's very clean and they provide multiple pet shampoos for you're choice that's included in their ridiculously cheap price.The facility is stocked with all your pet needs and wants!The bathing area is raised a few feet off the floor that makes both your pet and yourself more comfortable.I have a bad back and washing my dog is very hard on my back but, this place is ideal if you have similar health issues. Honestly? I will NEVER wash my pet at home again as long as they're in business.I give them "5 Stars"!!!!!!!
