-
July 2024 by jeremy bates
after driving from Washington state to patuxent river I called the 1-800 number and they said that the NGIS had pet rooms but thar i had to call the front desk to reserve it. when I called the NGIS front desk agent rudely told me that they didn't have any pet rooms and then followed it up with the words "and another thing" at that point I said no ma'am and hung up. I can not believe she could be that rude.
-
June 2023 by Luis
Excellent room, very clean and smells amazing! Room was a great size and bathroom and showers were really nice. Laundry and ice machines we’re working well. Only reasoning with the 3 out of 5 stars was an issue we ran into with management (Lakita) and her refusing to even communicate with me and try to resolve and work through the issue that came about. Directing staff as a manager to tell the customer that she does not want to talk or communicate about the issue that was present was completely unprofessional. The rest of the staff was great. Just the poor management on Lakita’s part made this trip a 3 instead of a 5 star rating. I really hope her management methods can be evaluated and changes made appropriately.
-
April 2023 by Subrina W
Letia, pictured below, is incredible! She patiently and extensively told us our options, not only for lodging, but also pretty much the entire area, as we came here for a quick break from our daily routine. The room we got is very nice, as you can see from the pictures.
-
April 2023 by Seth Gadaire
Best and cleanest gateway that I've been to!!! Big spacious rooms with lots on site! Room was very clean in bed was very comfortable! Room and microwave and refrigerator with a sofa! Shower is big and spacious!Staff is friendly and helpful! Will definitely stay here on my next trip!! Parking lot is not that big.
-
November 2022 by Scotty H
I'd rather stay here at NGIS than out in town. Staff is excellent!
-
August 2022 by Ricardo Trejo
Service was great, rooms are in need of renovation. But overall it was great!
-
May 2022 by Stephen H (Vlad)
It's base lodging so you can't expect too much. But the rooms were reasonably
-
March 2022 by jay w.
Definitely dated, but very cozy I will say. Staff is friendly. Everything is clean. No complaints here
-
March 2021 by Christian Castillo
I’ve been locked out of my room for the night with nobody available to contact. My keycard stopped working all of a sudden. The number posted for after hours contact is unavailable. Nobody has been at the front since last night. I checked the front desk again at 950 and saw that the lights are now on, but there is a sign that says they’ll be right back. It is now 10:22am at the time of me typing this up and nobody is there still. I’ve tried calling every number available with no luck.
-
March 2021 by Zach Watson
So far, it's dated. Housekeeping is minimal and kitchen sets are also minimal. Just PCSd from overseas and it doesn't have much for a family of four. Self serve for an amenity refills.
-
March 2021 by Jason Craig
They have the old converted barracks style rooms. One room is a living room, the other is a bedroom. Kitchen and bathroom in the middle.
-
February 2021 by Grim The Cat
Fair place. The pan isn't lame for the kitchenette so that's nice. Separate areas is nice and maybe even quaint, room, bathroom, living room, and kitchen.The internet on the other hand is terrible. 1mbps? T mobile coverage here isn't great either but that's not their problem. Just makes the bad internet situation even worse.
-
November 2020 by Erica Toussaint
Comfy beds, rooms with kitchenettes...great prices
-
November 2020 by Larry Amburgey
Standard navy inn.
-
November 2020 by Paul Lee
For an NGIS, REALLY NICE!
