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December 2025 by Katie W
Absolutely garbage of a store! I went November 28th to buy boots for my husband for Christmas. It didn't fit him needed a size up was willing to even buy a more expensive pair. The ariat hat i purchased was in the men's section but turns out it was a youth size and unlike most stores where you have 30 days to return this stores policy is 2 weeks so beware! For the prices you're better off going to tractor supply, buckle or Ariat online. Better prices and return policies. Will never buy again from here. Lost a customer that spent hundreds and would have continued if there was decent customer service. Do better!!
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December 2025 by Janice Tomshack
We will never do business with the cowboy store again. Shopped there on Black Friday and had to return something that we purchased for our daughter’s boyfriend and they broke up. They only have a 2 week exchange policy, no returns and if the item you bought was on sale, no exchanges or refunds. Now, we are stuck exchanging for something we don’t need or want. Horrible customer service!
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November 2025 by Emily Cochran
Fantastic customer service. New the brands and how they fit and helped us get the right ones!
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November 2025 by Kyle MacQuilliam
Stopped into The Cowboy looking for a full western outfit for our courthouse wedding, and it couldn’t have gone better. The shop has everything — boots, jeans, hats, bolo ties, and all the details that make the look complete.
The staff were incredibly friendly and went above and beyond helping me pull together a sharp, cohesive outfit that matched the boots I already owned. It’s rare to find that kind of personal attention and genuine enthusiasm.
I left with exactly what I needed and felt great about it. Big thank you to everyone at The Cowboy — you helped make a special day even better. Five stars.
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October 2025 by Marcela Braga
I work in construction and have worn Timberland Pro’s for a while now and felt like it was time for a change, but wasn’t sure what to go for next. I came here last weekend, and everybody was very polite, I’m not sure their name, but the lady was extremely helpful at helping me understand how the boot would fit after a while. I wasn’t ready at the time, but I came back today and she was just as helpful and I felt confident picking my new work boots. I’ll definitely continue to come here.
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October 2025 by Vernell Spriggs jr
The Cowboy is a great spot!! They have an awesome selection boots, hats, and clothing. The staff is top notch and very knowledgeable!!!
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September 2025 by Chris Wessels
I had such a great experience here today getting my very first pair of cowboy boots! It was a big decision for me, and the woman who helped me (I’m so sorry I forgot your name!) was absolutely awesome. She was so patient, kind, and helpful throughout the whole process. She gave great recommendations, even when I was a little adamant at times, and never rushed me.
In the end, I couldn’t be happier with my purchase—the boots look amazing, and I left feeling confident in my choice. Thank you again for making this such an enjoyable experience. Five stars all the way!
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August 2025 by Ethan Paige
Variety of high quality clothing
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June 2025 by Katelyn Roberts
If you’re debating on visiting this cute little shop or not, you should go ahead and do it. Everyone was kind, helpful and made us feel welcome. I couldn’t have been happier with our experience
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June 2025 by Geovani Gallardo
Great place for party outfits and great boots, always got what i’m looking for.
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December 2024 by Destiny Harrell
Don’t recommend. Poor customer service. Better off ordering online directly from the brand. They state one return/exchange policy in person that conflicts with what they have signs for, claim it’s because of the holidays and then proceed to not honor what they stated.
Went into the store to pick a hat as a gift, had some concerns about which one to buy and the owner stated that I could either exchange for a different hat within two weeks or come back in and order from the catalog within two weeks to get something that we like. Returned within 10 days to exchange, they have nothing we like so we ask to see the catalog THEY mentioned that I wouldn’t have known was an option unless they mentioned it. Was given the catalog to view by one worker and another one came up to us a few minutes later who told us two different things in the same breathe. (1) that it would take 6-9 months to order anything so they don’t recommend it no matter the brand (2) that we couldn’t order anything anyway to exchange.
Well practiced in telling the customer lies to get a sale. Very rude on the phone when I called back to get clarification on why I was told conflicting policies by the owner and the staff.
Charge 3% card fee as well. FYSA
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December 2024 by Jake Rugemer
A great local Western shop with outstanding service and high quality selection! Thank you very much! I will be back
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December 2024 by Mary Patterson
First time in the store, but my husband, the best and some new cowboy boots service was great selection was awesome
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August 2024 by Brandie McMinn
Staff is extremely helpful and knowledgeable. Had exactly what we wanted! I highly recommend this store.
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August 2024 by Fernando Orellana
Great place to purchase any type of Western style clothing, shoes and accessories. They never fail to impress me with new designs.
Variety of work boots.
