Morton Auto Service in Glen Burnie receives consistent praise for both its sales and service departments. Customers describe it as a hidden gem and highly recommend it to family and friends. The sales experience is noted for being pressure-free, with representatives working within a customer's price range and providing superb, top-notch service from start to finish. Staff are polite, helpful, and a pleasure to work with, making the purchase process excellent. The service department is also outstanding. The team schedules appointments quickly and provides thorough inspection videos. They offer straight-forward recommendations for future services but never push unnecessary repairs, considering what the customer actually needs. While wait times can sometimes be longer than quoted due to a busy service bay, the professionalism is not in question. Customers report fantastic service for maintenance and detailing, feeling cared for like family. Many have used the service for years through different vehicle makes and models and plan to continue.
From Start to Finish with my purchase Rich Morton and its staff are amazing. Highly recommend this dealership. I also, needed service And they take care of you like family and one of their own.
August 2023
This review is for Keith and his service team. my experience with them has been nothing but great. The team gets you scheduled quickly, provide video of the services and recommendations of future services but never pushes services on the owner. I've had my car detailed there several times and they have done a fantastic... read full comment
February 2023
Went for a 50k inspection plus oil change. It was done within a few hours and my bill had no surprises on it.
