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“I had Robin help me in the store and assist me with obtaining a storage rack that was on sale. I never go to Harbor Freight Tools, but she was so knowledgeable.
She is an asset, a beacon of light and joy anywhere she goes! I hope every time you come here she is fantastic and remember to be kind to Ms. Robin”
“Most of the time I have no idea what I’m doing, but the staff there are ready to help at all time. Great suggestions and saved a lot of my time going back and forth for parts etc. highly recommended!”
“Great customer service!!! I needed a 25 ft roll of a specific type of wire fencing, but was unable to find it at Home Depot, Lowe’s or Amazon. Park Hardware was the only place that could get it for me. I went to Park Hardware on a Tuesday to order it and I picked it up at the store Friday morning just 3 days later. Chris is the gentleman who helped me and he was fantastic. He even provided a much appreciated military discount.”
“A visit was made there because we were looking for unique, contemporary hardware for our newly purchased doors.Sophie was patient with scattered inquiries regarding door pulls, shower heads, and hammered sinks. A quote was provided for our wish list. Once we stain the doors, we'll submit an order for our fabulous choices.”
“Staff is very helpful and polite. In 2024 it's unusual to receive "Customer service" so it was a pleasure to shop there. Big difference from big box stores”
“Just purchased an EGO electric riding mower from Cape Ace. Great service. They put it together and delivered to my home! The mower is the gray one which is close to the profile of my old mower, compact. It has a steering wheel that is very responsive turning tight curves. The power is impressive as well as being quiet. The only thing different ( besides not needing gas, oil changes, etc.) is that the blade will not operate in reverse. You need to line up going forward for blade cutting. Not a problem. It drives like a kiddie car. The charger is easy to use with a standard 110 outlet. The cord is long enough. Nice compartment for your phone or other things. Cup holder. Adjustable seat. Percentage of battery power on the dash. Nice mower! Check it out.”
“I LOVE this place! Friendly and knowledgeable staff. Not in a hurry and have time to speak with you and offer suggestions and help you find the right item! Outstanding customer service all the time!”
8AM - 12:30PM
8200 Veterans Hwy, Millersville
Hardware Stores
“Wow. They made it much easier to order and deliver bathroom cabinets than I thought it could be. First class. Everyone I worked with down to the delivery driver was awesome.
I got a quote of all items and a rendering of my cabinets to help me make sure I had what I wanted. I got a heads up the day after order that 3 cabinets were on back order. The date they shared for all items to arrive was spot on. The delivery was the day after they recieved all cabinets. The delivery was exactly when they said it would be - no 6 hour time frame like many deliveries.
Thank you to your people. You made my purchase so easy.”
“I was having a plumbing problem and neither Lowe's or Home Depot had the parts I needed to fix the issue. Had resigned myself to calling an expensive plumber out. Someone recommended to check Ferguson plumbing supply and I'm grateful they did. Received excellent customer service from the knowledgeable staff member. I showed him the broken piece of pipe and explained the issue. He immediately got me the two parts I needed and was on my way. Fixed issue perfectly. Big thanks to that man!”
“Really enjoyed working with Rosalie (5 stars). Purchased a dining room set and chandelier. Items were delivered w/in the same month which is a plus. Would love to purchase more lighting only if their team would install. Took my electrician longer than expected to assemble and install the chandelier, but overall quality is great!I gave 4 stars only because the table leg had a minor ding near the foot, but noticeable considering the money paid. RH called to fixed it, but they’re using a contractor to fix it rather than their own technician. They have yet to reach out. Will update review when and if it does happen.”
“I had a great experience at Ace Hardware in Severna Park, MD. I was looking to order some lawn equipment and Andre was very helpful in assisting me with my order. He was knowledgeable about the products and made sure I got exactly what I needed. I highly recommend this hardware store to anyone looking for quality products and excellent customer service.”
“I ended up at my local Glen Burnie store and didn’t have my wallet. The local customer service is always on point.
I’m grateful that they knew me and they helped me through the check out process with my Tractor Supply membership account.
Hands down the BEST CUSTOMER SERVICE AROUND!”
“Tim at Arbutus Johnstone is the goat, always a pleasure to talk with and goes above and beyond to assist with contractor needs. Zach and the rest of the staff also very helpful.”
“I'm not the most talented at DIY, but I always find what I need here for basic home repair. I also like their garden shop and lighting department for upgrading my surroundings a bit.”
“We purchased carpeting from this Home Depot store. Claudia made sure we were buying the carpeting that best met our needs.
When it came time for the installation we had a problem with the delivery of our carpeting. The store manager Paul got in touch with the installation crew on a Saturday morning and had them contact me to coordinate the installation. Paul then called me back to make sure the installers had contacted me. That's great customer service.”
“I was able to find almost everything I needed with ease.
The staff are very polite, friendly, and helpful.
I love I can bring my dog with me so long as he behaves.”
“This one has it all! There are two stores fairly close together but this one has everything! The only drawback is the staff members. Not friendly, don’t seem happy with their jobs. Decent selection of sprinklers and parts, (what I was looking for today) plants, especially their outdoor lot selection, loads of grills, great selection of hard flooring and so much more!!”
6AM - 10PM
3750 Commerce Dr, Halethorpe
Hardware Stores
“Such kind and helpful staff. I needed some PVC pipes cut for a project and someone directing the cashier lines offered to get someone to help me. You can tell they work as a team to do right for the customers.”
“I picked up my chest freezer and Daren from customer service helped me check out and loaded it into my car. He was very polite and great to work with, made it an easy process.”
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“All home improvement projects and everyday home accessory needs should start at Ace. Not only are their prices fair but the local knowledge cannot be found at a big box store. Ace is my first stop and in most cases also my last stop. Thanks for being in the neighborhood!
Update: Still my go to spot for all those little and big weekend projects.”