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August 2024 by amber B
Worst service ever will NEVER go back!!! 1st time filling a prescription and it will be the last!!! Extremely rude! Needs to remember they are there to help PEOPLE WHO NEED IT!!!!!
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July 2024 by Jack T
Store air-conditioning have been broken for 2 weeks now miserable conditions to shop in and the main entrance to the store has been busted up for longer then that looks like the owner is a slum lord.
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July 2024 by William Zinnert
I understand the CVS pharmacy is already extremely slow and busy with it being the only 24-hour one in the area, so I normally have time to wait before I need to pick up my medicine as it is a recurring prescription. For convenience, I use their delivery option and usually don't have any issues. But for some reason my delivery got canceled with no explanation and it tells me to call the pharmacist. But that's just it. You call the pharmacist and they just go straight to voicemail saying it's to better help you and more convenient. How is it more convenient to put in a voicemail and hopefully wait for them to get back to me before the end of the day? When today is the last day I could pick up my prescription hence why I did the delivery a couple days ago. So my only option is to go there now. Ask them why it didn't go through and then pick it up myself. How is any of that more convenient for us. I will be switching pharmacies.
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June 2024 by Andrew Jones
I actually love CVS as a store, and the minute clinic here is great. it's just the pharmacy alone that is horrible and deserving of negative stars. They only stay in business because they are the only 24 hour pharmacy in town, but I promise you it's not worth it. Get your meds anywhere else.
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May 2024 by dominic deBellis
Never have prescriptions by the time they say they are supposed to. Huge line, drive up randomly not open. Sadly, all of the other CVS in the area are just as slow
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May 2024 by T G
This pharmacy should be permanently closed. The staff is completely incompetent. Since they're open 24 hours I went to get a prescription filled for a family member just discharged from the hospital. The guy working there acted like he was bothered to do his job. He said the insurance was inactive. Since I picked up a prescription from a competent pharmacy earlier in the day I knew he was wrong. He sat there and listened on speakerphone while I called the number on the card and listened as it was verified the insurance is active. He just kept repeating, on his end it was saying inactive. He said I could try tomorrow. Yeah... no. Obviously it was needed tonight. Thanks for nothing CVS, as usual. You are the bottom of the barrel. Close your doors. You're useless.
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May 2024 by Matthew Holas
The worst pharmacy I have ever had to deal with. They are unable to fill prescriptions on time. I have been getting jerked around by them far too long. I'm looking for a BETTER pharmacy that actually cares about their customers. Zero Star.
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April 2024 by Sam Freeman
Was next in line at the pharmacy with one little bottle of pills, boy says we’re going to lunch….. there was three of them and we were the only ones. Wasn’t like there was a line or anything. Total new generation attitude
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March 2024 by Kolo Fam
The pharmacy is consistent at being the worst! Generic antibiotics or pre-packed birth control take hours and hours to fill. 8 hours later when it’s still not done, they will kindly “expedite” it which will take “an hour or so”. This is every month and every prescription ever. They are so consistently great at being the worst.
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March 2024 by shawn mcfarland
Pharmacy is the most unorganized, slowest place I’ve ever seen. Never answer the phone. Took a lifetime warranty-ed heart rate monitor back to replace it. Told they couldn’t do it without any explanation. Refuse to go there again.
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March 2024 by Monzella Noel
24 hrs but the worst service ever. Prescriptions are never ready when promised & the staff acts as if you’re bothering them.
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March 2024 by Rachel Ford
Everyone in person is very nice. But you can not get through the system to talk to anyone. There are consistently 30 min hold times.
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February 2024 by Anja Clark
So first of all my son is sick, so I just wanted to be in and out of cvs, I was there at 640am this am. I wanted to swap a panel out because it was the wrong one. When I found someone I asked him if he worked here he just gave me that look like yea I asked him can you please help me with a picture he wasn’t to thrilled about it, so I explained to him like 5 times that I need to swap the panel and I paid for it already and that the right one is sitting there ? so he didn’t understood what I need it
So I asked for a manger I told her once and she got the job done ✔️ don’t just fill the spots because you need someone just to work there. I was so frustrated when I walked out of there.
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February 2024 by Nikki Kombet
HORRIBLE PHARMACY EXPERIENCE!!! My son was recently diagnosed with a large brain tumor. While awaiting surgery, he started experiencing vision problems. He was prescribed eye drops to relieve pressure caused by the tumor. We picked up the prescription from Magothy Beach Rd, and once we got home, we realized that the eye medication expired a month prior. We returned to the pharmacy early the next day with the medication. The pharmacist did not bother to acknowledge the mistake or verbalize any regret. I did hear a faint whisper of an apology from the tech as she handed us the replacement. My son has now had one of multiple tumor removal surgeries. Still, he continues to experience unexpected rapid vision loss. Not only does he have to contend with the seriousness of the tumor and more brain surgeries, but now the possibility of going blind. The eye doctor recommended he continue to take the medication to preserve the vision he has left while awaiting the subsequent surgery. We went back to CVS to fill the medication.
Shame on us for not looking at the expiration date before leaving. It has yet to expire technically but is suitable for another month, according to the manufacturer's date. The pharmacist pointed that out when their customer service contacted them regarding the complaint I filed over the phone. Yes, a defensive response instead of a genuine apology and plan of correction is always acceptable!! They were technically supposed to pull medication off the shelf 90 days before the manufacturer's expiration date. I was assured by customer service that I would receive a call back within one business day from "Chris," the DM. It has now been three business days, and I have not spoken with anyone, so I called back to customer service for an update. I was advised that the pharmacist called me yesterday but did not reach me by phone ( no voicemail left) and my case was closed. The lack of service, empathy, and professionalism continues. NO ONE SHOULD HAVE TO CONTED WITH RECEIVING MEDICATION OF UNCERTAIN QUALITY FROM A PHARMACY WHILE NAVIGATING THEIR HEALTH CONCERNS!! We will no longer use this location or CVS for pharmacy services.
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January 2024 by chuck seasholtz
This location is understaffed and the wait is excessively long!!
