BJ's Wholesale Club is a popular membership-based wholesale retailer that offers a wide range of products to its customers. The store in Pasadena is known for its nice atmosphere, with plenty of organic vegetables and a deli. The store also has seasonal items that are constantly changing, catering to the diverse needs of its customers. For members aged 60 and above, BJ's offers a designated shopping hour from 8 AM to 9 AM, Monday through Saturday. First responders also have a designated shopping hour on Sundays from 8 AM to 9 AM, providing them with a convenient shopping experience. The customer service at BJ's is generally praised, with employees like Madison and Tyler receiving positive feedback for their helpful and friendly attitudes. However, some customers have expressed concerns about the cleanliness of the bathroom facilities and the condition of the shopping carts, which can sometimes be difficult to maneuver. Additionally, the self-checkout areas could benefit from clearer signage to indicate which ones accept cash. Overall, BJ's Wholesale Club in Pasadena is a well-stocked and convenient shopping destination, with a focus on providing a positive experience for its diverse customer base.
I order online and pickup and so far twice the picker has picked the crushed boxes and ones that would not sell in the store. Twice product has been crushed. One more time and I'm finished.
March 2025
BJs in Pasadena is a nice store with lots of products for sale. Plenty of organic veggies. And even a deli. Plenty of seasonal items that are always changing.
February 2025
Bathroom is small and dirty. It only has a changing table in the handicap stall making it impossible for me to change my little one this afternoon since an older woman was “trying” to use the toilet and took very long. A facility this large should have a family restroom, IMO.
