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August 2024 by J C
Great prices, better staff! Friendly- no lines- and for a change no one treated me like a stupid female! Love it! Lol
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July 2024 by Lori Gary
I stopped by to get a new caliber & oil and don't really know much about vans. Justin was so friendly & professional, he helped me every step of the way. I got a great price & he explained everything so I understand. Incredible service! GIVE THIS MAN A RAISE! ??
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July 2024 by Francine Al Azhar
Good quality service and staff very helpful and respectful. ⭐⭐⭐⭐
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July 2024 by Doug A
The guys were super helpful quick and efficient with a battery change.
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May 2024 by JM Sparaco
Always helpful. A gentleman who works there even checked my coolant levels and helped me add just the right amount!
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May 2024 by Eric Ryckman
Online order was smooth. In store shopping is good too. Very clean. Helpful crew when I went.
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April 2024 by Nick Szymanski
Rob in commercial gets the job done! if you have a business and need parts fast CALL ROB at AutoZone
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February 2024 by Stephanie Smith
Harvey was awesome. Knowledgeable, friendly, and helpful. Thanks!
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February 2024 by Mad Hatter
Employees are so helpful, made it a quick trip and helped us pick the right parts.
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February 2024 by Marjorie Burba
Just went to AutoZone today. I had the most wonderful experience with one of the employees, Justin H. He was extremely helpful, polite and the type of person you are happy to have working when there’s something wrong with your car. AutoZone give this man a raise!!
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February 2024 by tona ives
Went into store looking for the rubber slip ones for your shoes so you don’t slip on ice. I couldn’t find them. Asked a young lady who was doing something in one of the isles if she knew what I was talking about? Yes ma’am and took me straight to it’s location. None available. So she said she would check in the back to see if any were there. Out of stock. After I got home I was going to order them on line but I needed its exact label to search. First call the gentleman (Andy Andrew-?) he said oh I call them “traction aids”, thanked him and we ended call. It was not coming up on the website. Called back and the young man had no idea what I was talking about. So I gave him specific directions where the girl showed me they were. He placed me on hold said he spoke to manager and referred to the ones for tires. I informed him I said for shoes not tires. He then stated they were out of them. I said no kidding that’s what I told you to begin with, you need to pay attention to what the customers are telling you. I do not curse nor did I. This young man hung up on me and told his boss I was being disrespectful. After a 3rd attempt to get it correctly identified so I can purchase it on line. Apparently he took that as disrespectful and hung up on me. I called back and NO ONE, probably him, would answer my call. I called from another phone and the store manager Patrick answered. I explained what happened and was that acceptable behavior or poor customer service? I asked him, if you asked for the 3rd time, wouldn’t you be agitated? He said…..well the employee thought you were being disrespectful. I informed him this employee needs clarification on disrespect. He was not doing his job to its fullest for customer service. Well, ya’ll just lost a sale because I will go to Amazon and get one now. The female employee would be a great mentor for this lazy employee. Smh.
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January 2024 by Tona I.
Went into store looking for the rubber slip ones for your shoes so you don't slip on ice. I couldn't find them. Asked a young lady who was doing something in one of the isles if she knew what I was talking about? Yes ma'am and took me straight to it's location. None available. So she said she would check in the back to see if any were there. Out of stock. After I got home I was going to order them on line but I needed its exact label to search. First call the gentleman (Andy Andrew-?) he said oh I call them "traction aids", thanked him and we ended call. It was not coming up on the website. Called back and the young man had no idea what I was talking about. So I gave him specific directions where the girl showed me they were. He placed me on hold said he spoke to manager and referred to the ones for tires. I informed him I said for shoes not tires. He then stated they were out of them. I said no kidding that's what I told you to begin with, you need to pay attention to what the customers are telling you. I do not curse nor did I. This young man hung up on me and told his boss I was being disrespectful. After a 3rd attempt to get it correctly identified so I can purchase it on line. Apparently he took that as disrespectful and hung up on me. I called back and NO ONE, probably him, would answer my call. I called from another phone and the store manager Patrick answered. I explained what happened and was that acceptable behavior or poor customer service? I asked him, if you asked for the 3rd time, wouldn't you be agitated? He said.....well the employee thought you were being disrespectful. I informed him this employee needs clarification on disrespect. He was not doing his job to its fullest for customer service. Well, ya'll just lost a sale because I will go to Amazon and get one now. The female employee would be a great mentor for this lazy employee. Smh. Btw, I gave Patrick the manager the location to find it, I also asked him what the name of that employee was and he said......I will tell you when I find your product. He knew who that employee was because he had to hear that phone ringing without being answered. Surely that employee (Zach) informed him why he wasn't answering. Hmmm? So Patrick put me on hold for 7 minutes (really guys), came back a told me the product name was Ice Cleats, unfortunately it to was not coming up on my search of the website. I had to ask Patrick again the name of this employee, oh it is Zach. Perhaps customer service is not Zach's strong point?
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January 2024 by Lailani Lynn
I ❤️ LOVE
when JUSTIN
works.
He is so professional.
He took me right where the engine oil is and showed what's the best for the 18 yr old Buick.
He is so helpful and caring.
You can tell he knows what he's talking about.
I love this store.
Everyone that works there is great..
I HIGHLY RECOMMEND THIS STORE
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December 2023 by Cathy Holm
Justin helped me quickly and efficiently with headlight bulbs. I needed a bit more info than just finding the right bulbs for my car, and he addressed my concerns and installed them in less time than it took to write this review! Many thanks!!
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December 2023 by PhillipsVision YT
First time shopping at this location. I ordered an oxygen sensor online. They notified me as soon as it was available, and the pickup process was very quick when I arrived. The store was organized and clean. This place is located right on Mountain Road with a decent sized parking lot. Make sure to order online before going there since they sometimes have discounts when using the app.
