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“Did U-Haul return here. Super easy and helpful. There was a slight issue when dropping off because it was a different drop off location that what I originally put in my U-Haul reservation, but they called U-Haul for me and handled the drop off on the computer. Again, super easy, super helpful!”
“I appreciate the hassle free approach to buying my Serta mattress. Prices were reasonable and they helped get me the right fit for my back needs. Great experience.”
“I appreciated the call ahead of time to let me know they were on their way. The techs, Juwan and Lamon (?) worked well together and were very professional and explained things so I could understand.”
“Our buying experience with Affordable Outdoor Kitchens (AOK) was nothing short of perfect! Please let me explain:Our journey began with Brian asking questions to determine our goals for an outdoor kitchen. It was more about how we wanted to entertain, the foods we liked, and the space we had available, than the appliances to sell us. Next, he created floorplan and showed us how the different appliance and storage options would fit into the area. After many, many discussions, we narrowed it down to appliances and storage that would give us the best outdoor kitchen experience for the space and budget we had to work with. And just to be sure we were buying the right cooking appliances; Brian invited us to store and gave us a cooking demonstration with those same appliances. We were hooked! We made the purchase, he ordered our items, and he gave us a blueprint of our outdoor kitchen design to give to our builder. When our items came in, AOK stored them until our builder was ready for them. You see, we were building our house in South Carolina. We picked up our items and took them to South Carolina, where they sat in a storage unit until the house was finished. Unfortunately, the builder was unable to build the outdoor kitchen (work force issues). So, we called Brian at AOK and together, we brainstormed! We determined a plan using modular cabinets would work best with the items we had purchased. He updated our outdoor kitchen design and even included the flooring and tile work to give us the clearest picture possible. Brian covered all the bases including determining proper space behind the cabinets and all the hook ups for gas and electric. We ordered the cabinetry, it came in, we took it to South Carolina, and we are ready to go, right? Wrong! With no GC, I became the GC and the entire AOK team walked me thru the production order from flooring, to gas lines, to cabinetry, countertop and tile work. They were with us the whole way. Never left our side.It was truly an honor to work with Brian and his family at Affordable Outdoor Kitchens.”
“Stephanie Yuhas made my appliance shopping experience a breeze. She is very knowledgeable, totally professional, and just plain pleasant to work with. I'd never purchased from Bray and Scarff before, but from now on, it'll be my go-to for all appliance and kitchen remodeling needs. Biggest THANKS to Stephanie!”
“I was facing an appliance emergency! My washing machine had bitten the dust, and my dryer wasn’t far behind. I needed to replace both…and quick! I knew what brands I didn’t want to purchase. I needed guidance on what brands I should consider purchasing. I needed an expert and I’m so glad that I contacted Angela Burton.Angela had been recommended to me by a colleague, so I reached out to her. She was amazing. She assessed my needs and provided me with guidance, recommendations, and the knowledge I needed to make a purchasing decision.I’ve recently felt that a high-level of customer service is a vestige of a bygone era. I was wrong. The care and service that Angela provided was of the highest quality and beyond reproach. She was prompt, communicative, professional, and overall just a pleasure to work with.Without hesitation I recommend Angela and the good folks at ADU! From that first phone call to the day of delivery…and beyond, Angela and ADU have been terrific to work with. I will use them again and urge you to contact Angela and ADU today!”
“Angel and Jaisa were wonderful to work with. They helped us find what we were looking for, and made sure to follow up quickly with any questions or concerns throughout the purchase and installation process. We bought two new (scratch and dent) appliances from them and we are very happy with the quality, the customer service, and also the price! Glad we could save some money and also support a local business rather than a box store.”
“I have bought a stove, washer, and dryer from them. They recondition the appliances and give a 6 month warranty. They also will deliver for $50 and take away your old appliance. The appliances are still working great. The people that own the business are wonderfully nice. Very helpful, and very kind.”
“If you plan to refresh your home or do a total renovation, make this your first stop! Great selection and knowledgeable staff ready to help you walk through the selection process. Love this store ?”
“I was having a plumbing problem and neither Lowe's or Home Depot had the parts I needed to fix the issue. Had resigned myself to calling an expensive plumber out. Someone recommended to check Ferguson plumbing supply and I'm grateful they did. Received excellent customer service from the knowledgeable staff member. I showed him the broken piece of pipe and explained the issue. He immediately got me the two parts I needed and was on my way. Fixed issue perfectly. Big thanks to that man!”
“I brought a washer & dryer set Saturday, it was delivered Monday, used Wednesday and dryer doesn’t work. Called store to inform them and was told they’ll call me back. They returned and fix the minor issue. Dryer working properly”
“We were in need of a dryer quickly! We went to several places and when we landed at ApplianceLand - we knew were going to purchase from them. Instead of getting negative responses to what they couldn't do for us, Bernadette or Dette - said everything right. She listened to our needs and came up with exactly what we needed. In addition to that - shipping & delivery was quick and efficient. Best part yet..... when the dryer didn't arrive with a drying rack for shoes.... which I thought was included - but on this dryer it was an additional order, Dette jumped into action, made a call on our behalf and got us the rack delivered to our home - for free! I wish more places had Dettes working for them!”
“The manager that helped me from the sales department made me look like a hero to my family. He went above and beyond to ensure I had the exact capacitor I need to replace.”
“April Garison was always responsive and helpful through the entire process. ADU is where I will tell anyone looking for appliances to go. My oven was delivered ahead of schedule. The outside contractor they work with, Elite, also go above and beyond.Never go to Bray and Scarf. Working with them was a nightmare.”
“Tim at Arbutus Johnstone is the goat, always a pleasure to talk with and goes above and beyond to assist with contractor needs. Zach and the rest of the staff also very helpful.”
“Had a pleasant experience from start to finish! The guys who installed my washer and dryer were helpful and quick. Explained everything to me and told me to call if we have any issues. Already using my washer and it’s perfect!”
“So I have been a customer of Aaron's for a couple of months now the one that's located on Richie Highway and the Manger there is Amazing his name is David he is always trying to do the best he can to help he has excellent customer service and needs a day off no matter when or what time I call he is always ready to assist you Thank you, David, David they need more people in customer service like you??????”
11AM - 7PM
2643 Housley Rd, Annapolis
Appliances
“Bought a TV. Salesperson was attentive. No offer from staff to carry tv to car. Wasn't an issue because I managed, but would have bern good practice to have asked.”
“I'm not the most talented at DIY, but I always find what I need here for basic home repair. I also like their garden shop and lighting department for upgrading my surroundings a bit.”
“So far so good. Prices are definitely lower than other sites and you have provided specific and important information for your products. Got excellent help from Jose and Elizabeth. I definitely recommend this place”
8AM - 8PM
3750 Commerce Dr, Halethorpe
Appliances
“Such kind and helpful staff. I needed some PVC pipes cut for a project and someone directing the cashier lines offered to get someone to help me. You can tell they work as a team to do right for the customers.”
“We purchased carpeting from this Home Depot store. Claudia made sure we were buying the carpeting that best met our needs.
When it came time for the installation we had a problem with the delivery of our carpeting. The store manager Paul got in touch with the installation crew on a Saturday morning and had them contact me to coordinate the installation. Paul then called me back to make sure the installers had contacted me. That's great customer service.”
“This one has it all! There are two stores fairly close together but this one has everything! The only drawback is the staff members. Not friendly, don’t seem happy with their jobs. Decent selection of sprinklers and parts, (what I was looking for today) plants, especially their outdoor lot selection, loads of grills, great selection of hard flooring and so much more!!”
“I picked up my chest freezer and Daren from customer service helped me check out and loaded it into my car. He was very polite and great to work with, made it an easy process.”
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“Very knowledgeable and polite staff, worked with us to find the right appliance in fact we bought 2 appliances from them as their prices and warranty options were very good. I recommend coming down and giving Mr. Jimmy a shot at getting you the best appliance for the best price.”