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February 2024 by Jay Harris
went to upgrade my phone , got home checked my account to find two additional lines I did not ask for bringing my phone bill to $253 . please be careful of the shady things done without your consent because they need no signature
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December 2023 by Kayla Jenkins
If your not buying a phone or expensive product be prepared for them to come up with a lie of why they can't help you and be told to go to the tmobile on putty hill. I've visited this site numerous time and have been told by the heavy set black guy with the nose ring they either don't have the screen protector that I need or there system is down and that I need to visit another store while he sits there and plays video games and not even a hour later another customer goes in looking at phones but isnt turned away. he never told that customerthe system is down then!? I find this highly unprofessional and as a tmobile customer im highly dissatisfied.
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November 2023 by Jordan House
Great store if you want to get lied and finessed to on a product that will make your bill $300. If you are a new hire at t-mobile prepare to deal with a lot of messy supervision and irrelevant conference calls after work hours. Claustrophobic space also is a hazard for events that need an evacuation.
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November 2023 by Brain Heartford
Alex was great. He explained everything and broke down my bill and offer Mr the best promotion and everything made sure everything was set properly too
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November 2023 by Thomas Wilkerson
The was store was awesome Alex was great. He really hooked me up with the best deals
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November 2023 by Gene Cox
The people in that store was really nice and help me set up my phone and kept my bill low
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September 2023 by Janet Chenoweth
September 2023: Alex was extremely helpful, knowledgeable, thorough, and patient. I highly recommend him at this store.
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August 2023 by Renee Mattson
What an amazingly patient and knowledgeable team of sales associates. They helped me understand how to use my phone.
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August 2023 by Row Jacobs
T-mobile is the worst customer service and billing department you could ever deal with. They billed me a for phone service that I never used but then refused to closed the account “THAT I NEVER USED!” I called 3 times to close this account! I have to go to a T-Mobile Store just to completely resolve it. It is not the first time I had billing issues with these people. They are just horrible to deal with. Your cell phone service is not even the best in the industry. Please beware when choosing your cell phone service. Never again.
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July 2023 by Robin Peace
Yall are the Best! I recommend anyone needing great service to come see Alex and Ed here. Very informative and transparent with information ? ?
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July 2023 by Diane Eccleston
Came in for an issue with our phone. We have had the phone for years. He didn't try to sell us the store. He fixed our issue and was very courteous.
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July 2023 by Ashley Wiggins
This store is absolutely amazing!! The manager is my favorite T-Mobile employee to date. He treated us like family. I would recommend this store to anyone. Personally I will only visit this store from here on out. Thank you ed your amazing.
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July 2023 by Lilah Chunk
The new staff was amazing, great customer service in that location. Small intimate location with a lasting impact. Best T-Mobile store for miles in terms of quality of visit.
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July 2023 by Peter Mathurin
I had an awesome experience with Ed and Evangeles. They are very knowledgeable and patient. My transfer of info and phone set up was easy. Not to mention I forgot my Google password and they fixed it for me.
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July 2023 by Skyler Austin
amazing service!!! thanks ed for all the wonderful information, we will be back just to see ya. recommend this store 100%.
