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July 2025 by J. Johnson
Manger have no care for customers
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July 2025 by John L. Robinson
HELP ME UNDERSTAND WHY AT 2:15PM ITS ONLY 2 LINES OPEN AND THE MARKET IS PACK !!!
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July 2025 by The Energy of Love
The only safeway that keeps organics pistachios
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July 2025 by Regina Isaksson-Fenton
My husband misplaced his wallet and we thought he might have left it in the check out line. I called customer service and spoke with Scott (I think his name) and he couldn’t have been nicer. He asked me for a description of my husband and said he’d call back after watching video of him at check out. He did just that and was able to confirm that my husband put his wallet back in his pocket. How kind! We did find the wallet (in our yard). Anyhow- so kind of him to help us cross a spot off our list in places to look.
We’ve always had a positive experience at this Safeway from the full Pharmacy team, cashiers and management.
Thank you!
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July 2024 by Dawud M
This Safeway, when I shop, they were well, stock clean, and customer friendly. I enjoy shopping here. The cashier was friendly and expedient as well
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July 2024 by Michael Cherry
Great grocery store and pharmacy.
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June 2024 by Susan Sindall
Safeway located in North Plaza Mall is generally a nice place to shop. Although I like the store, I give them approximately ?3.6?'s....
+ I am always pleased with the respectful employees and customers service.
+ The appearance of the store is very presentable and always clean.
+ BOTH self checkout and HUMAN assisted checkout are available
+ Lines are not usually long.
+ A manager or supervisor is readily available if assistance or clearance is needed.
+Reward Program is beneficial
I did NOT give them 4?'s because....
- Prices are somewhat higher than other stores
- Sales and product availability are a hit or miss
-PHARMACY is not always accurate, i.e. on two different occasions the count of my prescription was wrong! The controlled substance I am prescribed was missing pills for 2 consecutive months.
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May 2024 by Alina Martin
I've been going to the Safeway for about 5 years prior to the Safeway I went to the one in Jacksonville and I became somewhat of a Safeway snob, just kidding kind of. Both offer different experiences and sometimes you can get some items at one and some items at another but that only has to do with the supply chain. I downloaded the app, use the rewards program, if I know I need certain items I will go ahead and purchase in order to get more rewards and overall I can reap the benefits of free items or dollars off and I can pay $2 for a $18 bag of dog food or pay $0.99 for bread that would otherwise be $5.99. I've always found the staff to be funny and Interactive and helpful at both locations. We are a local community and we love our local people whether it's as a customer or or someone who works at local businesses.
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May 2024 by Larry Lawson
I typically like Safeway because of the great customer service and the deli items are delicious. The store brand produce is also really good quality. On the other hand, I had a really horrible experience with customer service recently. Ms. Tammy at customer service needs a refresher on customer service. I am sure she is a wonderful person outside of work but she should not be working the customer service desk. I do not usually address employees directly but the service was so bad that I am warning others to not visit when she is at customer service.
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April 2024 by Cynthia S.
I love the curbside service. The young lady that usually brings my order is always sweet and personable. I get my food fast and it is always fresh. I'm a member so I get discounts and rewards. I've saved alot of money each time I shop here. Being a disabled person it's great to be able to shop online and not have to struggle walking through the store. All in all, a great place to shop for great customer service. Thank you Safeway for being there for me.
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February 2024 by DVC Ray
Simply the best
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February 2024 by Jaci Candles
Absolutely disgusting bathrooms even then women's handicap was NOT usable. Tried posting pics but it's not allowing me 2 do so.
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February 2024 by Adrian M
Fresh food !
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February 2024 by JOE KING
Let me start off by saying I have been a union member in the construction industry for 36 years. After I heard Safeway was also part of a CBA I decided it was time I patronized this store that employed union members much like myself.I walked in and went right to the customer service desk to apply for a members card, because of the sale flier I received in the mail,appeared to have better deals than the grocery store I had been patronizing for the last 25yrs.The first thing I noticed as I walked into the store was how dirty and unorganized it was(product seemed to be sitting in the isles because there was no more room on the shelves and grocery carts were few) I waited 10 minutes at the customer service desk to apply for a members card but a Safeway customer service employee never showed up to assist me so needless to say I will never return to patronize Safeway I will just stick with the store that has been faithful to me since I was a kid going there with my parents. Shame on u Safeway!
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February 2024 by Amanda Palugi
I don't usually shop here but I do use the pharmacy. Best pharmacy I've ever used.
