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March 2024 by Raquel Lamay
I give this store a star. The customer service is nill. They have about 5 registers and there were only 2 of them open. ON A SATURDAY at and around 1-230.. I had to come back bc I was on a time crunch and didn't have time to wait 30 min. To buy 3 items. Not trying to be a hater, but this store has such great stuff!! However I don't feel it's worth waiting in line for that long (unless it's Christmas or the holidays.)I'm paying more and ordering from Amazon.
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February 2024 by CHERYL SMITH
Men's shoes are placed in the ladies' shoe area. I wondered why the tennis felt so big on me, for a size 9 1/2. The tennis had a pink area on its side. Security thought and said they were women. The cashier checked as I was about to purchase them and said they were men's. Then it made since why they felt big.
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February 2024 by Mrs. Linda Cimino
A nice store.
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February 2024 by Price Love
The merch is nice. But, always a LONGGGGG line and only 1 or 2 cashiers. I had to put my items back, or I would have passed out in there! Too much!
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February 2024 by Kevin Jones
You can always find the best deals here love this location 1/31/24
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February 2024 by mariela LM
Good staff
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February 2024 by NOUMAN MUSHTAQ
Good choice
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February 2024 by Sarah Weissman
Found some great deals on shoes today and even found some art supplies, which I wasn't expecting. This store seemed pretty clean and well-organized and the employees were nice. I am not sure why there are so many negative reviews.
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February 2024 by Beautiful Together
Enjoyed my visit to Ross shop; great prices for budget shopping! However, many shelves were empty, indicating a need for more inventory. While employees seemed a bit tired at times, the overall affordability makes it worthwhile.
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January 2024 by Mini G
This is the worst ross store I've ever been to in my life. I don't know what happened in the last 2 years but store #0142 is a joke The people working there now it's like they're all incompetent. The store is filthy. They don't even have fitting rooms to try on the items. Once I get to the register and the associate gets an attitude because I asked hi how are you today and I get the worst tone in her response. Then after she's done ringing up my items she hands me back my money and not my receipt. Then as I was walking away she tells me my receipt is on the machine and for me to basically pick it up. How incompetent do you have to be to give basic customer service in 2023. None of the wear name tags so they can be nasty towards customers...The storage is trashy and dirty. It looks like nobody takes care of the store. I'm never coming back to this Ross again. They've lost me as a customer. Items returned ill spend my money at a better establishment.
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December 2023 by Mini Jinx
This is the worst ross store I've ever been to in my life. I don't know what happened in the last 2 years but store #0142 is a joke The people working there now it's like they're all incompetent. The store is filthy. They don't even have fitting rooms to try on the items. Once I get to the register and the associate gets an attitude because I asked hi how are you today and I get the worst tone in her response. Then after she's done ringing up my items she hands me back my money and not my receipt. Then as I was walking away she tells me my receipt is on the machine and for me to basically pick it up. How incompetent do you have to be to give basic customer service in 2023. None of the wear name tags so they can be nasty towards customers...The storage is trashy and dirty. It looks like nobody takes care of the store. I'm never coming back to this Ross again. They've lost me as a customer. Items returned ill spend my money at a better establishment.
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December 2023 by Elizabet Torres
Everything excellent
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November 2023 by Alyssa Murphy
I haven’t been back till today and 5 minutes in I absolutely regretted it. I went back to try on 6-7 dresses. And this worker rudely educated me on the rules of trying clothes on at Ross. You have to hang them on the rack for the lady to count then, give you the number card. When at any other store you tell them how many you have and they give you the number card with a smile on their face. I immediately went to your competitor tjmax. And had a much better experience from the dressing room lady. Don’t recommend trying on clothes at Ross. Their rude!
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November 2023 by Barb Branham
By far the messiest, dirtiest, most unkept Ross I have ever seen. It was like difficult to easily browse because there was so much clutter. Very disappointing.
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November 2023 by R Barnes
Love Ross can't tell ya what I love the most cause then y'all would buy it all up at the price they ask for.
