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July 2023 by Wilsonia Green
Walked in Tuesday morning, no appointment. Was out in 20 minutes. Very professional, no pain, friendly and efficient.
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May 2023 by Barbara Barton
Tabitha was excellent! Very friendly and didn’t even feel her draw my blood. I was in and out of there. ❤️
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February 2023 by Nancy Stiegler
Gentleman worked there before and was wonderful. Woman who works there now, doesn't know how to draw blood much less talk to people in a kind, professional way and for the first time ever, had horrible pain during blood draw and a bruise halfway down my arm. I realize bruises are normal during blood draws but my bruise was huge and halfway down my arm. If I go there again and she is there, I will walk out and go to Labcorp.
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September 2022 by Derek Jewell
Came yesterday before closing time, there was an emergency an the tech had an emergency understandable life happens. Came today got turned away arrived 10 minutes before closing. I work nights have to while I work. unacceptable.
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September 2022 by Her Exellency
The black lady working in there is so rude and unprofessional. She made me sit for 1hour 45 minutes. She asked me questions and said I don't have to use the clock in machine I show her very well the appointment date and a bar code to scan in the machine she's so evil she said I need to call the people who sent the message.i asked her call for what and it shows I scan?that location is full of unprofessional and unwise person.never will I step there.they need to learn how to work.they treat black people like dogs especially if you have an accent. Poor them.
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August 2022 by Bethel Stevens
Only 1 staff when I went. Be prepared to wait 30+ minutes after your appointment.The lady was "nice" but gave me incorrect information about my COVID test. Because of her I ended up paying $150 to take a second test all because she told me WRONG information about turnaround times which wasn't true.
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July 2022 by Camille Abattan
Bof….10 minutes before formal closing, the lady told me she has already closed.
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January 2022 by Theresa B.
Made an appointment through Quest's app for 7:30am at this location. The location is supposed to open at 7am. I waited until 8:15qm with a number of other customers and no one ever showed up to open. This location is inside a Safeway store, and none of the employees at Safeway could figure out why no one showed up. I was late for work and I didn't get my time sensitive blood work done. Extremely unprofessional. Will not come back here again.
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October 2021 by Bethel Alemu
Only 1 staff when I went. Be prepared to wait 30+ minutes after your appointment.The lady was "nice" but gave me incorrect information about my COVID test. Because of her I ended up paying $150 to take a second test all because she told me WRONG information about turnaround times which wasn't true.
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July 2021 by Armando Valle
Location is inside the Safeway towards the back. They take walk-ins, though appt is preferred. Lab tech was profesional. As a walk-in, I was in and out within 30mins
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April 2021 by Sherry Ganoe
Great visit! Gentleman was very kind and did an amazing blood draw!
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February 2021 by Peg Downes
Nicest man works here. Good sticker?
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September 2020 by Marcie P.
Before covid, I had to stop by for a blood test. After signing in, a staff member said they were going on lunch break, but since I was given no further information, I thought I could remain in the waiting area until that time. When the office reopened, the staff member actually yelled at me for having already signed in. What on earth? If they don't want people to sign in, the staff has to communicate this. Better yet, why not lock the waiting area door with a sign indicating the reopening time? The general public is not going to know Quest Diagnostics' internal office procedures. If the door is open, people will assume that the office is open and accepting customers. Also, that is not an appropriate way to interact with anyone. I was actually refused service (even after the office allegedly reopened) and told to do my bloodwork another time. I have never seen such poor self-control, to say nothing of poor customer service, in such a setting.
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March 2020 by Laura Steber
Very efficient staff. Extremely clean and organized. Quiet environment, Would recommend highly to everyone.
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July 2019 by Kathy C.
Found a site online saying they were open until 5-left work and when I got there the sign in front of Safeway showed open until 4:30 so I ran to the back (arrived at 4:25) and when I got to the back of the store sign said closed at 3! You all need to get your s*** together! I'm calling my doctor to get another lab!
