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April 2024 by Simon G.
Do not come here. Trust I Two hours for an oil change and the guy doing it didn't even know where oil filter went. Jim is a sales person and an asshole. He doesn't know oil changes from balsamic vinegar
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February 2024 by terry trent
Every time I have been here Mr. Derick and his staff have been helpful and understanding, and try to work with you so you can get back on the road.
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February 2024 by scott kupfer
Quick, easy, efficient. Great prices
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February 2024 by Theresa King
My daughter and I went to this NTB today and we could not have asked for more honest and helpful men. I wish I remembered their names.I will definitely be taking all my vehicles here.
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February 2024 by CJ Kloetzli
Great service! Shawn gave me a great deal on the brakes I needed !
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February 2024 by Urbex Underground
Very friendly and really helped me out. Thank you
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February 2024 by Derick Finch
NTB was great they got me in and out. Shawn and Derick were wonderful to work with
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February 2024 by Jackson Lurz
Very quick to help, got stright to work on my vehicle with the issue i was in and out in less then a hour. gave me great updates on my car and left me with choices to pick from. Great team there
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January 2024 by Trevor Meeks
Gerard gave me a great tire sale!
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December 2023 by Jenifer Schnitzlein
Took my 2015 Honda Accord in last week and the 2 gentlemen working (1 employee/1 trainee) were fantastic! They were polite, prompt, and honest. I had to replace 1 tire due to a blowout from hitting a curb as I swerved to not collide with a deer. I actually just had 2 new tires put on for the car's inspection within the last 6 months so I knew that I did not need 2 new tires; just a replacement for the damaged one and mounting/balancing, etc. They did not try to take advantage and "highly recommend" I get 2 or even 4 new tires, as I've experienced in the past. Instead, I was given the accurate prices for 1 tire at several different price points to choose from and was able to purchase ONE new tire which matched the brand and specifications of the other rear tire on my car, that I could afford. I also needed an oil change and similarly, I was given 2 simple choices (regular synthetic oil or high mileage) and since my car has 186,000 miles, I chose the high mileage oil. They said my oil filter would be ordered right away and delivered within 10 minutes or so from the auto parts store down the street. I asked if they could give me an idea of how long it would take because I had to pick up my son from school at 3:30 and it was about 12:30 when I took it in. My car ended up being ready to go by about 2:15 and I was given a fair, accurate price for the services I needed on my car. I will definitely continue to bring both my car and my family's cars here in the future. Thank you!!!
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December 2023 by TJ F
Great turnaround time and value. Manager provided excellent customer service. Thank you
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November 2023 by Sean Wise
NTB Parkville had no service techs.. employees ignored me and didn’t address issue. Employee acknowledged other customer. But never addressed me.. Am I invisible? Long time customer.. maybe not anymore???
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November 2023 by Makenzie Taylor
I called with some questions about my vehicle and a very nice gentleman named Jeff answered the phone. He was very polite and made sure that all of my questions were answered and that I understood all of the answers he had given me. He was very thorough and professional and made me feel confident in what needs to be done to my vehicle and how I can resolve issues it’s been having. Very relieving. Thank you Jeffrey!
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November 2023 by Elmer Kreisel
Not good. Actually bad.The tire pressure was nine (9 P.S.I.) over recommended.I had to go to my mechanic to have the proper .torque applied.Black grease on my seat cushion.Spare not returned to storage space in the truck.I have been a customer for many years and this is a real low for me.ELMERKREISELJR
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October 2023 by Thuong N.
It used to be very good but since they changed its no longer good anymore. There is no more package deal for the wheel alignment.
