-
August 2023 by Jeremy Rennie
Excellent great manners works hard to do their job. Please you and keep you from having to wait too. Incredibly long to be assisted when normal. Anytime you go to a cell phone store, it can be awake. But they are excellent there, whether it's the management that. Make them step it up and make sure they know their product. Either way, i've been pleased when going there now.
-
August 2023 by TJ Da DJ TV
Good customer service. Would be nicer if they had more employees working in the morning, but, they make sure to send you out this location satisfied
-
August 2023 by Travis Jackson
Very professional customer service sales representative. Handle our concerns in a professional manner. Also store was very clean and had everything we needed.
-
April 2023 by Glam Girl
I wish I could give them zero stars the most unprofessional group of humans I have ever seen. The guy that was doing my transaction was doing a million things, he was on face time with someone and looking for his lost keys in the store. When charged my card he did the wrong amount, he gave me the receipt and I left. I notice something was wrong but couldn't call the store because the store was closed, he went in my account and put a security flag that I stole the phone and locked my account. He also changed my Name on the account which is illegal!!! I tried to call corporate to fix the payment and the account THE SAME NIGHT, and now I have to take off of work and go back to the store because HE made the mistake!!!
-
April 2023 by Shareese Sheldon
I wish I could give them zero stars the most unprofessional group of humans I have ever seen. The guy that was doing my transaction was doing a million things, he was on face time with someone and looking for his lost keys in the store. When charged my card he did the wrong amount, he gave me the receipt and I left. I notice something was wrong but couldn't call the store because the store was closed, he went in my account and put a security flag that I stole the phone and locked my account. He also changed my Name on the account which is illegal!!! I tried to call corporate to fix the payment and the account THE SAME NIGHT, and now I have to take off of work and go back to the store because HE made the mistake!!!
-
August 2022 by Gerald Artis
Had to get a new phone because my old phone locked and I couldn't get it unlocked and the customer service the rep there was nice and did everything she could to help me I'm satisfied
-
April 2022 by jason lintner
The lady was very helpful and professional also did her job very well.rhats the most important thing to me is friendly and knows the technical stuff most don't???.
-
March 2022 by Tuesday Turner
I visited this location this past Friday and Monica and Parker were super helpful! They had all the information I needed about upgrading my phone and they even told me how to save money on my phone bill every month. Thanks again, ladies!
-
January 2022 by Vinny Liberatore
So I called every Metro Pcs in the area to try and see about getting an iPhone 13 for my girlfriend, all of them except this location ignored my calls or weren’t listed properly, Moose,Aj and Alex of Metro PCS parkville were incredibly attentive and helpful and they were even able to secure a colored iPhone 13 from a different store and even got it brought to this store so we didn’t have to drive as far!! Best experience I’ve ever had getting a phone and it wasn’t even mine! The guys here are super cool.
-
January 2022 by SOM1 H
Three employees and no one knows the difference between "instant rebate and regular rebate". Corporation needs to educate their employees before allowing them to work in their "corporate store".
-
January 2022 by Pinny
Had a very easy and helpful experience at this store. Came in with an issue with my phone, the staff and manager were very friendly and able to help me through the problem. Shop is very clean and laid out well, plan to go here when needed in the future.
-
December 2021 by - -
Fantastic experience, five stars. Store was clean and the staff member who assisted me with my purchase of a new android device was friendly and personable (I don't know if I should mention her by name in here but happy to say so if the owner replies); please give this woman a raise or promotion, she is a bright and lovely face of the store, really works efficiently and doesn't try to sneak charges into your receipt (but will lightly suggest as most customer service are probably taught to do—not a huge deal for me.)Thanks! See you in two to three years+ for a new phone!
-
September 2021 by T. C. (Tia)
Fantastic experience, five stars. Store was clean and the staff member who assisted me with my purchase of a new android device was friendly and personable (I don't know if I should mention her by name in here but happy to say so if the owner replies); please give this woman a raise or promotion, she is a bright and lovely face of the store, really works efficiently and doesn't try to sneak charges into your receipt (but will lightly suggest as most customer service are probably taught to do—not a huge deal for me.)Thanks! See you in two to three years+ for a new phone!
-
June 2021 by K C
Very knowledgeable, friendly and helpful employees at this store. Unlike franchise stores I have visited, this corporate store is always well stocked with accessories and the most current phone specials.
-
June 2021 by Jenny Patterson
Welcoming atmosphere, the salespeople were nice. Conversations made you feel like you were not just a sale
