Metro by T-Mobile, located at 2339 Cleanleigh Drive, offers unbeatable prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. The staff is known for their friendly and professional customer service, with one representative, Ms. Mikya, receiving special praise for her exceptional assistance. Customers appreciate her kindness, patience, and the quick service she provides, making visits efficient and pleasant. While some reviews mention the need for more employees during busy hours, the team works hard to ensure customers leave satisfied. The store is also noted for its cleanliness and well-organized layout, making it easy for customers to find what they need. Overall, Metro by T-Mobile stands out for its commitment to excellent service and knowledgeable staff, ensuring a positive experience for everyone who walks through the door. Customers are encouraged to reach out with any questions or concerns, as the team is always ready to help.
So walking in a few months ago I received a lot of help with great customer service from the young lady that assisted me I'm not that tech savvy she was very patient and great at explaining the difference in the quality of the phones I walked with a great phone I would definitely return again
January 2024
Rosa was awesome. Very helpful and friendly. Great customer service
August 2023
Good customer service. Would be nicer if they had more employees working in the morning, but, they make sure to send you out this location satisfied