The Home Depot in Parkville, MD, is a well-organized and clean store that offers a wide range of products, including tools, hardware, appliances, lighting, paint, cabinets, and flooring. It features a larger plant section compared to nearby locations and provides convenient shopping options like in-store and curbside pickup. Customers appreciate the friendly and helpful staff, highlighting individuals who go out of their way to assist, such as one employee who helped find shovels and another who resolved a billing issue. The store's customer service is praised as being on point, with some customers favoring it over competitors like Lowe's, which they find less helpful. Parking may be challenging due to the store's popularity, but visitors find the shopping experience positive overall. The staff’s kindness, patience, and willingness to assist make the store a preferred choice for many shoppers looking for tools, plants, and home improvement supplies.
Thank you Jamal for your outstanding customer service. You’re the best !!!
August 2024
Josh in the paint department is fantastic. He has an excellent customer service, extremely knowledgeable, honest & really expert. Thanks Home Depot for hiring such a valuable employee.
July 2024
Love home Depot customer service is on point the Lowe's is so difficult to deal with if home Depot doesn't have want in-store order online don't support Lowe's as there rude lazy and act incompetent or like your a bother!
