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November 2023 by Scott Toback
Scott and Brandon are fantastic. They really know how to explain everything in easy to understand language and not mechanic speak. The mechanics at the Parkville location are top notch. I trust this place for all my automotive needs.
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November 2023 by Sarah Kolberg
Brandon is amazing. The communication is better than any vehicle repair shop I’ve visited. I trust his advice and recommendations and know that they are giving me the most honest info. I will bring my vehicles here before the dealership any day
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October 2023 by tarlayjauh 21
Jordan and Brandon was very helpful. The staff did a thorough inspection on my car. They told me everything I needed to get fix. The service was fast and efficient. I like the convenience of dropping my car off and getting it back the next day. I will be back to finish my service recommendations.Services: Electrical repair
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October 2023 by Christina Cernivani
These guys were awesome. Got me on the schedule for the first available appointment, thoroughly explained everything that showed up in my inspection and were direct about what the pricing and what my options were. I’m so happy to have found a reliable place to bring my car !
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October 2023 by Bill Lowery
Take in for estimate. Needed several things but they were very honest. They don't tell you you need anything that you don't. Very honest, very friendly. They do superior work. They did a fantastic job. I would very highly recommend them for any auto repairs. Very friendly. Answer any questions you might have. And will work with you if need b eDefinitely found myself a honest and good mechanicServices: Steering & suspension repair
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October 2023 by Bob Salotto
Went there for brakes and the engine light on. Matt ( the Manager) scheduled for the repairs and Brandon drove me home for free and is a really nice guy to talk with. Brandon picked me up also when it was done ( no charge). After they encountered some difficulties with the repair, they didn't give up on it and they made sure the repair was done right. Nothing is ever easy once the vehicle is out of warranty. I waited a month to make sure it had no issues before I wrote a review as I never used AutoStream Car Care before. For now on they will do ALL my mechanic work from here on out. These guys are master technicians and they know their stuff.
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September 2023 by Rhonda Allen aka Roni'R Speaks
In terms of customer service I would give them 10 out of 10. They checked every inch of my car and found problems I didn't know i had pictures were sent supporting all issues. I will continue to use them.
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September 2023 by Linda anakaraonye
Matt and colleagues were extremely professional, exceeding proficient and immensely kind. My car was repaired promptly and I haven't had any issues. They even took me home and came back to pick me up!! Would highly recommend and will use again for any future car repairs.Service: Electrical
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September 2023 by Rachel Horner
Excellent shop! The customer service is amazing, they’re super responsive, friendly, & kind. I love that they provide pictures of their findings with the most to least priority of what needs work. I will continue taking my car here & recommend them to anyone in need of a mechanic!
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July 2023 by tasanna henry
I have taken my vehicle to several other repair shops and no mechanic could figure out what was wrong except AutoStream Care. I want to thank Matt and his staff for their professionalism and honesty in repairing my car. They guided me through the whole process of repairs and even provided coupons to save me money. AutoStream will definitely be my new family for vehicle repairs. I found them on Google as top rated mechanics and they definitely were.Thanks again Matt and staff God BlessMs. Henry
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July 2023 by Wanda Thompson
Easy to schedule. Thorough explanation of required services. Thorough inspection of all aspects of the vehicle. Respectful, courteous, and knowledgeable staff. A great all around experience!Services: Steering & suspension replacement
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July 2023 by Steve Kokorelis
The whole team at Autostream are amazing. When I first came in, Matt was friendly and welcoming- he offered to give me a ride back to work while my car was being worked on. Joe did a fantastic job with my repairs and they sent me text updates throughout the process. When you get a basic checkup they send you pictures of all the various parts of the car and their current condition. Honest people that treat you right. 5/5 stars. I take all my auto care needs to Autostream in Parkville
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July 2023 by Neeraj Sharma
I recently had an exceptional experience at AutoStream Car Care, and I would like to express my deepest gratitude to the manager, Matt. His outstanding service and attention to detail truly exceeded my expectations.I visited AutoStream to get my car’s front brake pads and rotors changed, and I couldn't be happier with the results. Matt assigned an incredibly skilled service technician, Brendon, who did a phenomenal job.Since the service, my car glides smoothly and softly, with absolutely no hesitation. Aside from the outstanding work performed, I must commend Matt for his exceptional management skills.Furthermore, he sent images of all diagnostics over my phone . In conclusion, I would like to extend my sincere thanks to Matt and his team at AutoStreamServices: Air & cabin filter replacement
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June 2023 by mrperfect john5
It was a wonderful experience doing with this Auto Shop. It was my first time but was treated like an old customer. Matt excels in customer service and Brandon drove me home for FREE before fixing my van. It was a huge help since I work nights ,I didn't have to wait for long hours inside their shop. My car's noise was fixed at a low price in which other Tire Shop cannot diagnose. Their superb service won my heart. Will definitely go back here to do business. Plus they honor the 10% discount as a Yelp user.Kudos!
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June 2023 by Jesse Love
I took one star off each because they overcharged for both the diagnosis and the fix. They were polite and did good work, but they overcharged.They charged me $185 just to diagnose what the issue was with my window. My window had popped out of the socket, and it was very clear what the issue was there may have been other damage internally, but not $185 to diagnose. They had to take off a door panel and move a few parts around it took them 30 minutes tops. Additionally they charged a lot to repair the window because they said that the mounting bracket for the window could not be glued back on, but it was clear to me when the window popped off that that's how it came out of the factory.That being said, everyone was very polite they did quality work but they definitely make you pay for it. Personally not my cup of tea, I will be looking for a shop that offers the types of repairs that I'm looking for. Repairs that can be done on a reasonable budget and still offer a functional fix.This car shop lines up a lot with Tim's automotive. They're going to do everything textbook they're going to use expensive parts. I went there hoping it would be a similar experience to family car care, where they would be willing to consider taking unconventional approaches that repair that would provide a functional fix without necessarily dotting all the eyes and crossing all the t's but still making sure they're delivering a safe and functional result.Service: Auto side window replacement
