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February 2024 by Joanna McClellan
These guys did a great job on our car, very pleased and highly recommend this place.
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January 2024 by Karl Eric Sanzenbacher
Full service accessible body shop. Works with major insurance companies. Have had vehicles repaired to pristine shape in past. Works with local Emterprise locations. Phone is not always answered. Satellite location is reasonably located - when car was totalled, relocated there before sent to salvage. Trustworthy.
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January 2024 by Jessica Waltz
The people were great. Highly recommend.
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December 2023 by Allison Wallen
Ed & Jim's resolved the issue and apologized for the mix up. I am glad this was resolved because I've heard great things about their work .
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November 2023 by Shawn Duffy
We have had multiple Volvos (3) repaired at this shop. 5/5 Top notch. No faff.Staff are professional human beings that provide you all the information you need to make your decision.All repairs done at this shop.Suspension after accident.Dent/scratch after accidentDoor, fender, panel replacement/repairPaint correction.All done so well, you'd never suspect work has been performed.Service cost is acceptable. Not cheap. Not expensive but at level with the outstanding customer service and workmanship. "You get what you pay for." applies at Ed and Jim's!
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November 2023 by Robert Strickhouser
I had my car repaired here and it was one of the worst experiences I've ever had. The staff was very rude and unprofessional. The quality of workmanship was poor. I would not recommend them to anyone.
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November 2023 by Zane Smith
Ed and Jim’s did a great job with my bodywork on my 97 Honda, they made nothing into something and the customer service was incredible. I would defiantly reccomend Ian for future transactions.Service: Body & Trim
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October 2023 by Ron Little -DJS-
I recently had my 2018 Volvo S90 T5 worked on at Ed and Jim's Body Shop. The Shop Manager Bryan personally handled my car. Bryan called me daily with updates. I had difficulties dealing with both GEICO and Enterprise. Bryan made calls on my behalf to both GEICO and Enterprise, this was not in his job description but he did so to assist me. Once I got my car back it was better than the day I purchased the vehicle. Ed and Jim does top notch body work and even better customer service!!!!
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October 2023 by Adama Ceesay
I recently had my car in this shop for accident repair. The insurance decided to total the car and. I brought the car back when to pickup and found it stripped of all the good working parts. The headlights hurt the most they cost over $800 per. I asked for them back and was told they throw away good working parts.I have pictures of how the vehicle was dropped off and filed a police report.See before and after photos of how i dropped of the vehicle and how i got it back.
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August 2023 by Will Van Luven
Great place to bring your car for either Insurance or Personal fixes. I’ve brought my car in for both and each time I’ve gotten it back the work was done amazingly and my car was cleaned inside and out! Everything they did was crystal clear and efficient. They were very communicative able the steps they took and timelines.
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July 2023 by apeamik
First of all, I wouldn’t send a toy car there if I had to. I dropped off my car at this shop as my insurance company recommended it. After I received my car, there was a check engine light on. They scanned the check engine light and reset it instead of telling me the truth of what the code said. As I drove home, the light came back on again. I took the car to a different auto body shop and they confirmed the light was because my air intake valve was damaged. The air intake valve was not broken when the car was dropped off nor was it mentioned/listed on the pre-inspection/pre estimate by them and my insurance company. Nor was there a check engine light on AFTER the initial accident. Please use this as a caution. The regret and the remorse that came with them was not worth the headache.Service: Body & Trim
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May 2023 by Laura Locher
The employees at Ed and Jim’s were professional, communicative, and did great body work on my car. Would highly recommend.Service: Body & Trim
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April 2023 by Liz Z
I went to this shop for my first time off of other reviews and they came highly recommended. Everyone I encountered at the shop was so nice and helpful. I dealt with Bryson and I will definitely be coming here again. They did a great job on my car and in a timely manner. This will be my go-to-shop from now on. Thank you for great customer service!Service: Body & Trim
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March 2023 by Nicholas O'Halloran
Went to Ed and Jim's to repair my front bumper after rebar broke it on the highway. The staff was very welcoming and walked me through the process. Workmanship is great and I am happy with the repair. I was nice to them and they were nice to me. Great experience overall!Services: Painting
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March 2023 by Cristine Areola
My driver side window was broken in and my steering wheel airbag was stolen. My insurance sent my car to this shop. Service was quick but when I got my car back there were still super small shards of glass around the console and my car horn was not working. Also, my wheel alignment was a bit off. I had just had a full oil change and alignment 2 months ago so I thought the incident or the process of fixing the wheel caused my wheel alignment to go off. Also, I did not realize the horn was not working until the next day. The drive back to this shop was not convenient especially since I am not from the area. I think it is a careless mistake to not check if the horn is functional after working on the steering wheel. It was wasted time and gas for me. When I voiced my concern for the wheel alignment, they said it will not be covered by my insurance since the car was not driven during the theft. Disappointment.I really am not the type of person to complain or make reviews but I really did not enjoy my service from here.
