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August 2024 by Jonathan Lewis
I visited the Parkville store yesterday , found a dryer in my price range. Staff was great from the time I walked in the door, even the same staff member recognized me when I came back the same day. She explained everything I needed to know from the delivery fee and the date it will be delivered. Dryer was delivered the next day (today) as I was told. She didn’t pressure me into buying anything. I thoroughly inspected the product inside and outside before I brought it. Dryer had a minor scratch on it, but I really didn’t care its a used dryer of course its going to have minor scratches long as it work properly I’m aye okay. My dryer works great for a used dryer I have no complaints. Definitely be back in the future.
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July 2024 by Joshua Wood
Bought a dryer in March and had it installed. I was assured there would be a full warranty for 6 months. 1 month later the electric in my house keeps going out and the breaker keeps tripping. I called my electrician and he diagnosed that the power cord to the dryer was installed incorrectly - the screws weren’t torqued correctly and there wasn’t a safety clip to secure the cord. This caused a short.
I brought the electrician report (with pictures) back to the store and was told to call the owner (who is never there). He refuses to respond Now I’m out a $180 dryer and a $250 service call for the electrician. This place will not honor the “warranties” they give with their appliances. Photos is of the burned wire. Avoid.
Update- I did buy this in January with a 4 month warranty (the incident happened 4.5 months after purchase- so I understand it not being covered. My apologies for the miscommunication. However…this doesn’t excuse the fact I have to write a review to get a response from the business. I attempted to call the owner and text them several times. Additionally I believe this should still be covered as my licensed electrician clearly pointed out (on the invoice) that the power supply was installed incorrectly to start with. If you sell something that breaks due to your own fault, you should compensate regardless of the purchase date.
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July 2024 by Rosa Muñoz
Good service ☺️
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July 2024 by Derek Limon
Katie was great. Helped my wife and I with a new refrigerator for one of our rental properties. made the process very smooth and gave us a great deal. We will definitely be back again.
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June 2024 by Ben Jessurun
I’ve been using this place for years for my flip properties. This last experience wasn’t the best.
I gave exact instructions on how to get the units to me and the sales guy wrote it down, word for word.
But the drivers didn’t listen to anything that was instructed.
Then they didn’t install the appliance, I paid for installation and the materials but they didn’t do either.
I called the store and they offered a refund but said I had to come into the store to get the refund. So I drove 30 minutes from home to get my refund and the lady said she couldn’t do it but her boss would call me and refund me. That never happened either.
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May 2024 by Corina Lewis
I received a brand new scratch and dent refrigerator with electrical tape on the cord!! I have called several times and was told a technician would reach out to me!! Weeks later still no call!! I have now made several attempts to call Natalie with no response!! It's really just bad business not trustworthy!!
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April 2024 by Michelle Thomas-Williams
Keriy greeted us as soon as we entered the store, she was very knowledgeable about the appliances we were interested in. The delivery service was great very prompt and professional!! Will definitely recommend to others the quality of used items is outstanding not to mention the prices and Keriy's amazing customer service!!!
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April 2024 by Beth Martello
I purchased washer n dryer ( new) had a warranty. I had it delivered & everything was great, from knowledge of sales person to the respect from delivery guys. Going back for a dishwasher. Highly recommend them.
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February 2024 by Shanell Andrea Peacock
No one answers any of the multiple numbers listed , drive all the way there and they didn’t have anything in stock That was listed onPage as available
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December 2023 by antoine smith
I will not buy from them no more how can I buy a washing machine on Saturday is leaking water on Sunday then I asked for an exchange that one doesn’t work neither so I bought me a brand new one
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December 2023 by Ramblewood Management
We've bought several fridges or washing machines here and they end up going bad. We will never buy an appliance here again. Recently, we bought a "new" washer and the valve went bad and cost us $350 to repair. We wouldn't recommend buying here. Just buy new for the box stores
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December 2023 by Joe Strube
Staff was great to work with. I made purchase and needed a tech. Tech reached out and was timely and professional. I recommend this store.
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December 2023 by Sherry Turner
Customer service was unbelievably great for it being a scratch and dent place they also have new items called Smad that I got with a 16 months warranty with it
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November 2023 by Olajide Akinlade
Great price and good products.
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November 2023 by joe gilmore
Good deals and nice pricing on appliances
