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“We have dealt with BBS for 20+ years for big purchases and small purchases and even just for advice. They have always treated us with kindness, patience, and professionalism. Never made us feel “less than” for our thoughts or questions. Truly our first choice in the entire area.”
“Great people to deal with, the staff made me feel as if I had been a repeat customer for years and years. And the adjustment on the ring was flawless, couldn't tell anything had ever been done, perfection.”
“Wonderful find! I was looking for a local jeweler and not a chain and that is exactly what I found with them. Very kind, Denise helped me with some ideas on my ring, Joe was able to find exactly what I was looking for. Such an amazing couple to work with. Highly recommend.”
“This is a really nice shop to go to. It has some wonderful things in the shop, such as, coffees, teas, notebooks(diaries), cups, bowls, perfume bottles, chocolate bars, and other such wonderful things.If you are looking for a really nice gift for someone, this is a good place to get one.”
“Worth the 45 minute drive from charles town wv to come to this specific location. Amanda thank you for your help to kindly exchange my bracelet for a smaller size. You were phenomenal even on a busy day!”
“Chasity was AMAZING! Could not have ask for a more professional, personal, knowledgeable person to help us with something so important! We love her! Thank you Chastity! RD and Brandi”
“I purchased a black onyx watch from this store and I am very pleased with the product and customer service. They are very pleasant and very welcoming. They are also kid friendly. I recommend purchasing from Zara Jewelers I will be returning again.”
“If you are looking for great antiques, collectibles, jewelry, pocket watches, and so much more, this is where it's at! Plan to spend some time here, because there is so much to see! The prices are very reasonable. The dealers seem to want to move their merchandise, not have it sit and collect dust like I've seen in other shops. I can't recommend this place any higher! ?”
“So I’m going to give them 5 stars because they re usually amazing ! But the last time I was in there which was this past weekend, my honey and I were looking for diamond earrings. We were helped by someone I thought at first, had a pretty down to earth personality. It turns out, she didn’t and seemed like just being there annoyed her. She was short with us, asked us the same question about where we purchased my ring ( that I was also getting sent out to b fixed) whether it was in store or online. I am deaf and I depend on my better half to hear pretty much everyone, so he has to repeat things to me. This seemed to also annoy her. I will not be allowing her to help me in the future. Whoever the store manager is ( petite blonde and don’t know her name ) she is always so pleasant and happy to help ! This visit really put a bad taste in my mouth and we have purchased all of my jewelry from this store and want to continue to deal with Kay’s.”
“Very nice place to shop for very nice fine Jewelry and the lady that help me she did a wonderful job and took the time to help me with my order she was very friendly and knows her job very well thank you for everything and Al your help Terry Barnes”
“Good labyrinthian and sprawling antique store. Nice atmosphere with decent prices. My only complaint is that they have a sign on the door telling you to leave bags of a certain size in the car. I fully understand the reasoning behind this, unfortunately they actually enforced the rule and I had to run my satchel back to my car which low key made me feel accused of shoplifting. Felt weird.”
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“I went to Reed's to have my wedding set sized (which was not originally purchased from Reed's) and Rebecka was very helpful in determining the best size and also suggested soldering them together, which I agreed to, after she explained the reasoning as to why it is a good option. The jeweler had my rings ready the same day I dropped them off, and they look (and fit) like brand new!”