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February 2024 by Cecilia Gaultney
I've never had so many issues with a CVS as with this one. My doctor ordered a common medication one week ago and it was to be taken ASAP after a surgery. They have taken more than a week to get it in. They tell me they've ordered it but I can't believe this common medication would take this long. Other CVSs I went to before had it within a day or two maximum. And I've had this issue with this pharmacy for other meds but I was patient because those were less common. This one. This one is inexcusable. Are they mishandling prescriptions? Mishandling controls substances? There seems to be no other reasonable explanation. The person I spoke to on the phone said it wasn't her department to know about the orders and when things would come in. Well then whose department is it?Honestly, it's a pain to switch pharmacies. But I'm going to have to. I don't know if it's the store manager, pharmacy manager or someone else who is responsible for the mis-management here, but someone is responsible.
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February 2024 by Brittany Prager
The pharmacist and assistants are extremely helpful and patient. Thank you!!
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January 2024 by raul Alfaro
They serve poorly, very poorly, too much time is wasted waiting and even though it is full of people waiting to be served, those who work in the pharmacy don't care, they continue on the computer and forget about the people we are waiting for. Bad, very bad service, like you go looking for free medicines, in my case I pay for my health insurance and my medications and these people think that you go to that place to ask for charity. ??????
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July 2023 by Derrick Cole
The pharmacy department is the WORSE!I’ve gone here for quite sometime and before there were no problems with this pharmacy.However, since the pharmacy down the street (Seat Pleasant on MLK) closed and the pharmacy staff switched out, it has gone down hill. There’s always a wait and I’m talking people waiting down the entire aisle. In fact, on more than one occasion there’s been two people behind the pharmacy and only one person attending to customers.To add insult to injury, the pharmacy staff is just right down rude, unfriendly, and just UNPROFESSIONAL!Thankfully, I found another CVS about 2 1/4 miles from my home and will start shopping there.
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April 2023 by Christena Malloy
It is 8:45 am and this cvs is not open ,but on the website it says they are and I'm standing in front of it.
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March 2023 by Jay
Man I absolutely hate this place. The people who work in the pharmacy do everything! Besides their job! If I could give this place 0 stars I would. It is NEVER smooth sailing when picking up any prescriptions, this place is across the street from me but I hop on the bus and go a couple miles down the street to get my medicine because I cannot deal with these animals.
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March 2023 by kat Lo
The pharmacists are quite rude. I called to ask about an issue I was having with my medication and was told the pharmacist was busy and didn’t have time for me. These are patients you’re dealing with!
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March 2023 by Derwin Echevarria
Can you please update your operating hours online please. The hours online and the ones on your door are not the same!
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January 2023 by Tatiana Blackwell
- the pharmacist are very rude and disrespectful the wait time is so long that most of the time i try to get my prescriptions mailed to me but overall the store is somewhat nice I’ve been going for years i really wish that they hired more professional people but they aren’t ….
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November 2022 by shacana blackwell
The pharmacist is the worse! I put my prescription in for an allergy medication, and this lady told me 3 hours. I said ok. My husband came back 3 hours later and she claimed there was no prescription placed for me! I came in to find my script and when I told her, she snapped and said well there's no prescription in for that name. I had to wait an additional 30 mins for a prescription that they never put into the system.
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October 2022 by Triston Lynn
I never had to even go in just dealing with the pharmacist over the phone was enough to get my prescription transferred. If you’re a self centered person why become a pharmacist? Like just be a cashier or anything else! I just spoke to Tysha or something like that and was a little frustrated because the pharmacy “refused” to fill my prescription because they would have had to open a box and that’s against CVS policy? Can you imagine? Having the meds that somebody needs to be well and putting them through such a ringer to get it AND THEN taking offense that I’m rightfully frustrated ? have some self awareness or better yet don’t be in health care if you only think about yourself!! This is the first review I’ve ever written about anything but that was honestly one of the most ridiculous people I’ve ever encountered.
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October 2022 by Toni Lewis
The wait time for the pharmacy was horrible. Not to mention at self checkout I was being watched like I was under surveillance from the Feds. Not everyone steals.
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August 2022 by Eileen Nwachukwu
On 2 different occasions it has taken them 3 weeks to fill life saving medication. The don't call or update you about ordered meds. They don't answer their phone. Worst CVS pharmacy I've ever been to. If I could give a -5 stars I would.
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April 2022 by Demetrius Barnes
Rude workers. Young lady was annoyed when i asked her to assist with apple pay on a self checkout machine. Guess i bothered her while she was stocking shelves. But she was also the cashier. Customer service is trash. Webt home to get my wallet to escape the attitude
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February 2022 by Cheyenne Benton
The Pharmacist was very rude and had an attitude. He did not pay attention to any information I gave him. I had to constantly repeat questions and information to him.
