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October 2023 by Karla Jimenez Rodas
Very pleasant experience at this location. Both staff members were extremely helpful and friendly. They made the proper suggestions and assisted in making my purchase. I will definitely be going back.
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December 2021 by Shaundrea Brown
Kevin was so attentive and knowledgeable. Destiny was amazing as well! Happy Holidays!
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December 2021 by Tyrese Mejia
Service was nice with just 2 people working.
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September 2021 by Laura W.
While this is the closest outlet to DC ,and to many places in Northern Virginia and Maryland , I'd still rather drive the extra way to Potomac Mills as I was terribly unimpressed with store selection and store merchandise. Several stores have the exact same prices they have at the mall (H&M,Bath & Bodyworks, American Eagle to name a few). While I appreciate the Carter's and Children's Place stores, it is not worth it to come here, in my opinion, when at Potomac Mills you have: H&M, TJ Maxx, Marshall's, Homegoods, Carter's, Children's Place, Forever 21, Burlington, and IKEA all in one place. I'd perhaps stop back if I was in the area, but this would never be a sole destination for me.
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June 2021 by Jamal B.
Customer Service, and the lack thereof, can create a lasting impression for Customers. I like this Tanger location. Plenty of parking,, excellent selection of stores, and the layout is easy to navigate. However, the recent experience at their Levi's Outlet in the Tanger National Harbor was very unfortunate, particularly where it involved two employees. We approached the Dressing Room area, where there were two employees there. One of the employees, a male, it appeared was "working" the Dressing Room area. He was standing there at said nothing as we were standing there. There was an opportunity for this person to not only acknowledge our presence, but to let us know "what's what". Yet...nothing. Another employee, a Woman, was folding clothes. Now, to paint a picture, this area is small, not a vast larger space. Again, neither employee acknowledged Us. When the male was asked a question by Us, in our opinion, he presented this aura of truly not wanting to be bothered. Interestingly enough, another Customer walks up & was immediately acknowledged by the Woman employee - this person was greeted, asked what they needed & given direction. There are many questions that can be asked here ,however, the bottom line is this was not acceptable, at all. When speaking to a Customer that is telling their displeasure in the service, or lack thereof, this is not the time for giving excuses, weak ones at that. I hope this reaches Management & they...reempathize the importance of providing a level of Customer Service that Tanger & Levi's expects. Additionally, I hope no one else encounters these two employees they way we did.
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May 2021 by mahnoor t
I bought a few times from this store and every time I find a good bargain. The designs are so beautiful!!!
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April 2021 by Gail B.
The outlets are by National Harbor. The directory lists what businesses are around. I prefer the outlets in Annapolis or Ocean City. Parking is free (unlike National Harbor). I am bummed Nordstrom Rack isn't there.
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March 2021 by Elnur H.
Nice location by national harbor. All my favorite brands are there. Under armor store has easy access. Nike store has huge line to enter as in any other nike stores
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September 2020 by Annie Mc.
The employees are super helpful and courteous. Big thanks to Kendra for taking care of me with my over the phone purchase. I felt like I was in person.When picking up my purchase on 9/5/2020 around 5pm the young lady who helped me was very nice as well. The gentleman in the store was very attentive w/o being over bearing. Awesome staff!!
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July 2020 by Taylor W.
Clean. Nearby. Just like any other outlet mall. Allow me to suggest a visit to YouTube to watch the video about the truth about outlet stores. I spent years in retail and already knew the facts. That said, I got some good deals over the years. I would go to Eddie Bauer's website before you go in the outlet store. Afterwards, head over to MGM for food and a view.
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March 2020 by Pete V.
Beautiful outlet center. Very nicely located right by the MGM. I love coming here. That some of the best shops. And it's a short drive from DC.
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February 2020 by Susan A. P.
JOCKEY NATIONAL HARBOR - I always have such phenomenal service and I wasn't dissapointed again today. The Manager, Janine, sent me pants that were out of order during Xmas, gave me the Black Friday price (which was when I shopped), and sent me the pants with free shipping ON HER LUNCH BREAK! Janine, I hope your employer knows how valuable you are! You have an incredibly loyal customer thanks to you!
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February 2020 by Mike D.
Good selection of stores but only one place to eat. Got hungry and left even though we had more shopping to do. Not enough signs showing layout of stores. We won't be going back. Most of the stores don't have enough places to sit while you try shoes on. Reminds me why I prefer to shop online.
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January 2020 by Charnika P.
Pretty standard and decent Tanger outlets near MGM and National Harbor. I come here occasionally for the Cole Hann, The Cosmetics Store, Kate Spade and the Banana Republic. You cant go wrong with these basic options. Only down side is that if it rains it sucks going in and out of stores and getting wet since its an outdoor shopping center. I have never been here on a busy day or weekend. I'm generally there on an off season.
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January 2020 by Maggie R.
This is such a nice outlet mall! Not only do they have a good, wide variety of stores, but their bathrooms are impeccable. I can't remember the last time I felt so comfortable in a retail restroom. The likelihood is that, if you come here, you'll find something you like at a great price. My favorite is the J. Crew outlet, and I know I need to explore more options next time I head over there. I haven't explored the area around this mall, so I don't know about any dining options nearby - I have always driven home to Alexandria after shopping. If you're headed that direction, you'll pass the MGM National Harbor. At any rate, I recommend visiting Tanger Outlets whenever you need some new clothing.