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August 2024 by Christoipher Baker
A great office supply and gadget store..The rewards program is great..
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July 2024 by Alyssa Stiles
Willie and another associate were so helpful! Great experience.
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June 2024 by Sherita Brandon
I went to Staples in Rivertown to get a pricing of a portrait for my husband's memorial service. I asked about an 11x14 and they quoted a price of $125.00. REALLY??? It's a paper portrait NOT GOLD!! YOU GOTTA BE KIDDING ME!!!
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June 2024 by claudia mendez
I am so grateful for the CPD department,
2 individuals (female African Americans) and ( males hispanic) (I am so sorry I for your names). But thank you; you guys have really helped with this year's graduation picture I have printed. There were so awesome.
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June 2024 by April Parker
I recently went to purchase an office chair. Immediately, the associate tried to sell me other items I was not interested in. He offered to put the chair together but didn't tell me about the setup fee. I knew about it because I read it online. Once I asked, he confirmed the fee. He takes the chair as if we can just wait a few minutes while he assembles it. Another associate had to tell us that it could take two hours. We were waiting and the salesman never said it would take that long. The associate goes in the back to find him and he comes out and asks us if we've paid for the chair he took into the back with him! How could we have paid?? This man comes out front with the chair still in the box. A bit of communication would have taken care of everything. He tells me the chair may be ready later that day but definitely the next day. People, it's 3 days later and no one has called to have me pick up the chair. Ask questions if you go to the Oxon Hill location.
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June 2024 by Nillik Thomas
“The Hood Staples”
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May 2024 by Ressa Long
Staples store is a good place to shop at for things that you need in the store very nice and clean. Cashiers are very helpful and nice and respectful they walk you to whatever items that you're looking for. They don't have you wait a long time for assisting you in whatever you may need help for I will be shopping at Staples again.
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May 2024 by Elaine Hall
Sales Associate was friendly and helpful.
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April 2024 by Vivian Mercer (Butterfly)
I went to get a few things laminated and was in and out in no time! The price was very reasonable! Thanks!
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February 2024 by El Morro
It is really disappointing when employees from the store star arguing to customers. I was at this store location trying to print some pepper work for school but, employee’s seem to be more focused and closing the store than helping customers. Well anyway staples is been in business for years and we love it however, we come to spend money not to beg . I truly believe the employees are getting pay to take care of customers first. Oxon Hill store needs to improve providing quality to consumers.
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February 2024 by Vanessa Wyndham
Terrible customer service. Machines at this location have been out of service for WEEKS. You come to this store and are forced to use machines/computers at another location. It's terrible that management thinks this is type of service their customers ought to accept. I suspect if this business was not in a majority minority neighborhood the level of service would be much better. DO BETTER!!!
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February 2024 by Khalif
It took 20 minutes to check out and it was only 2 people in front of. 1 cashier and 1 person in at the customer service desk with a long line there. Hire more staff and stop trying to register people for stuff as they check out. The print area couldn’t ring me up because they didn’t have the device to remove the case around my purchase item and nor did they walk 20 steps to the main register to take 5 seconds and remove the plastic case of my item. Hire a new manager and staff the store appropriately. Staff acted like I was wrong do to their lackadaisical attitude and poor service.
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January 2024 by Devin Q.
Store hours are incorrectly listed as 9pm. I was in the store and told it was closing at 8pm. Poor service from the Manager Elvoy.
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January 2024 by Milan Smith
Went here twice now and have received bad and slow service. My last experience I go there for an external hard drive. I get the box for the item. Take the item to the counter. No one is at the register. I wait 5 minutes. Finally the Asian male acknowledges me and comes to check me out. Again the item I have is advertised as in stock. He goes to get the item and returns empty handed. Brushes me to the side for the next customer. 5 minutes later an elderly associate comes from the back and says they don't have the item. One why have a box on the shelves if you don't have. Two why waste 10 minutes of my time.?Without offering an apology or another item similar. Just had service.
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October 2023 by Sylvia Parker
I hate when people aren't helpful just for the sake of not helping. The machine would not accept my card at the self kiosk and instead of printing and accepting payment at the register (which someone had done before when I had that issue) Ms. Swann wanted me to buy a staples card for something that would have cost less than a dollar (it was one sheet of paper which I mentioned). I was reminded of the there being people ahead of me even though no one was waiting. It literally took longer for her to explain why I needed to purchase a card and why she couldn't print this one piece of paper until tomorrow than it would have took her to print it.
