Staples in Oxon Hill provides printing, shipping, and technology services and products essential for working and learning. Customers report that associates are often professional, helpful, and calm, with specific praise for the Copy & Print Department team, described as awesome and very helpful. One customer was pleasantly surprised when an associate offered aid without being asked. However, experiences can be inconsistent. The checkout process is sometimes slow, and communication issues are noted. One customer experienced an associate who failed to clearly explain service fees and assembly wait times, leading to confusion and a lack of follow-up. A significant recurring concern is understaffing, particularly on busy Fridays, where only one associate is seen managing the store alone, which frustrates both customers and the employee. While the team is generally seen as on it and professional, management scheduling is criticized. Customers advise others to ask questions to ensure clear communication when visiting this location.
The associates are always friendly and helpful. Always working to take care of customers. Range of products in stock is very good. Store is clean, organized, and nice environment.
May 2025
I was pleasantly surprised at the Oxon Hill Staples when an associate saw me trying to figure out which printer ink cartridge I need and came to my aid. He pointed me in the right item. He gets five stars but the store only 4 because the check out process was a little slow. Maybe it was the after lunch time rush.
April 2025
I haven't been to this location in a while but the team there now seems to be on it, professional and quite helpful.
