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“Our recent visit to the Southern Ave location was a positive one. I believe honesty is always the best policy so when the young man explained the situation of being understaffed on Monday’s and Tuesday’s we couldn’t be more thankful to him for letting us know upfront of the situation, and therefore our expectations were met. When we arrived, the clock on the door indicated the time he was expected to be back and sure enough he was back on time. In addition to him being very pleasant he also had great Customer Service skills assuring me, we’re heading in the right direction with having our valuable items stored and managed properly. Thank you!!”
“Assistant manager Bree was great, very knowledgeable and helpful. She was able to get me set up in less than 10 minutes. Facility is clean and easy to navigate. Would recommend!”
“Wonderful place, rental prices are reasonable. Best part has to be Selam who was absolutely more helpful than I could imagine. She helped me setup the space and walked me around to familiarize the area”
“I had to come in to pay for a unit and i was running behind schedule. I was pushing it close to closing @ 6pm. My GPS's ETA read 5:56pm. so i called ahead and reached the store Manager Donald, who by the way did an excellent job. I asked if he didn't mind waiting for me as i didn't know how traffic was going to treat me. He said of course. I arrived @5:55pm & Donald checked me out within minutes. & showed me to my unit even tho at that point he was technically off. Thank you Donald for your professionalism. The facility was clean, and they had enough carts. ??? Which is a first for me. Carts are normally scarce at storage facilities.”
“Kiya was such amazing . She helped us complete our reservation for location in oxonhill because no one was there to help us move in and we had to come to another location for help , she's so awesome and made my move in so easy .”
“Ginger was absolutely amazing, from day one right through my move out. I was a bit under the weather and she checked in on me.
God bless!
-Aliex”
“Ebony was amazing!! I made a reservation online. I personally wanted to see the unit so I completed it in person rather than over the phone. When I arrived, the unit was perfect and the process was seamless. Clean, great temperature for my memorabilia and furniture, very secure! Ebony was very knowledgeable, patient, and helpful. She has a great attitude which is always a plus in customer service!”
“Excellent run storage. Ariyana, the manager, is terrific. I’d hire her to run my office or manage anything. Super efficient and unfailingly courteous and friendly.”
“Ms. Brittany at this facility was outstanding and she went above and beyond the call of duty to help meet my needs. Brittany is incredibly nice, efficient, and extremely accommodating.
Thank you so much for your patience Brittany.”
“Kiya's customer service at this public storage facility is truly exceptional. She attentively listened to my concerns, answered all my questions, and exceeded my expectations. I am thankful that she was available to assist me today. Kiya, thank you for brightening my day with your kindness and empathy.”
“Danielle was so great! She made my move so easy. She showed me all of my options and was there to help me on the day I moved in. I’m glad to be storing my things at this location”
“Thank you Denna you was so helpful during my paperwork, I highly recommend, the service is phenomenal , the property is kept exceptionally clean! Doesn’t get any better!!”
“After getting extremely frustrated in locating a storage unit, I decided to try this establishment. I spoke with a woman named Cheryl and she helped ease my mind by answering every question I had before I could even ask! Her expertise and friendly demeanor made my decision making process painless. If you need someone to contact, ask for Cheryl. She is absolutely amazing!”
“Brandon was very helpful and patient with showing me the different storage units that I was interested in renting. He also honor the discounted rates that were advertised on their web site.”
9AM - 5:30PM
1420 U St NW, Washington
Self Storage
“The initial offer price was great, so I signed up. The facility is safe and clean. I kept my furniture there for months without any coverage and it was in great shape when I moved out without any damage or termite. The manager is a very good, honest woman named Tiffanne. She was quick to refund the extra payment that I had made by mistake after moving out. The only issue with Extra Space is that they keep increasing the rent every 6 months without informing you. So read your contract terms carefully. I am not sure if other storage companies also do that. Maybe they all do. But if you are looking for a short-term contract I think it's great value for money.”
“To whom it my concern . This to inform you that I only hope all of your employees are as gracious Tony . He has been very professional to say the least . I want to personally thank the company for employing”
“I’m still a customer here I just changed units. The ladies here are GREAT! Great customer service & very helpful. The units are well maintained & clean, I had no issues with my old unit & I’m sure that I won’t have any with my new unit!”
“As a representative & the face of your company, Nichelle is a keeper‼️ Extremely friendly, professional, very knowledgeable of the products, attentive to my pickyness, patient, customer service etiquette, and most of all are RESPECTFUL. I like that the lobby is nice and clean, and it appears to be well maintained.”
“I worked with Kirsten to get unit. She made the procss seamless and easy. The facility is clean, organized,and reasonably priced. I would use MiniU again if I move again.”
“Clean bright and air conditioned space. More importantly Jan who has been helping me every time I go there is absolutely amazing. She is incredibly helpful and pleasant. Great experience so far. . Thank you Jan.”
“I was working on site locating underground utilities and Danyelle was a lot of help for me! She knew what she was doing and helped me complete the job I was there to do!”
“Easy rental process at this Extra Space storage facility. Ken has been very helpful with assisting with my rental needs. Ken is always polite, friendly and helpful. Thank you for a great customer service!”
8:30AM - 12PM
4814 Frolich Ln, Hyattsville
Self Storage
“I was very pleased with my move. Olympia came in and immediately went to work boxing up items and placing them on the truck. The workers were professional and friendly. It was the first time I moved, which was seamless, efficient and stress free. Anddd... I didn't have to do anything. Which was the best part!!
They exceeded my expectations!”
“The post that I previous stated was for a different location. I have not had any experiences with this location. The person that called me to ask me corrected seeing the very nice and pleasant it was very courteous. Here is the corrected post.”
“Ron, thank you so much for your excellent service and professionalism. My experience was seamless, informative, and fast without missing a single detail. This experience made me feel like my storage items would be maintained in the safest, most accessible yet secure environment. 10 Star ? experience, brother Ron. Thank you so much!”
“Charika was phenomenal. She was patient, thorough, and professionally represented the company. She provided quality customer interaction making the lease process seamless.”
“Christian was exceptionally helpful in helping me move out. I’ve had bad experiences at other facilities and Christian relieved all of my comcerns. 10/10 would recommend!”
“This locationwas amazing!!! The management was awesome! Very helpful and so polite. They have the best prices and work with their customers. Hate to leave this location but must move closer to the city. I highly recommend here! Be blessed!
Joel”
9AM - 5:30PM
2000 Bladensburg Rd NE, Washington
Self Storage
“LaKita was very thorough and understanding during the whole sign up process. She was transparent with the price and my options, one of the most stress free interactions I’ve had with a storage company. Would definitely recommend using their facilities and please ask for LaKita.”
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“This place is wonderful, I love the staff an the cleanness of the storage. If I can change one thing it will be the price, it's just a little pricey to me but overall it's ok.”