-
September 2023 by Kenneth Diggs
Been a customer since 2005, bought a watch battery in 2021 and when battery died I received a warranty replacement, in Oct. 2022 battery dies again and I replace/buy, told no warranty, I return in June of 2023 and try to get warranty replace, I'm told no and buy 1, I return 9/8/23 and I am told that this battery was replaced in 2021, "they have 60 day warranty only" (lifetime pre COVID with receipt) and that it's my problem and not theirs!They lost a customer yesterday, as I was livid!
-
September 2023 by Anthony Hawkins
The store has limited hours when they are open but the workmanship on repairs of jewelry is outstanding.
-
July 2023 by Nancy Vaughn
I have been going to Rivertown jewelers for over 15+ years. They do excellent work and have always found them to be professional, pleasant, efficient, and doing good quality work. I have recommended them to friends and anybody who needs quality work done. I wear several gold bracelets daily, and when they break, I always take them there for repair.
-
July 2023 by Kevin Nathaniel
I’ve been coming to Rivertowne Jewerly for almost 10 years, and I’m never disappointed at the Customer Service or the fair price. I also like the selection of jewelry they keep as I have purchased a few nice pieces also. I would highly recommend you stop on by for all of your jewelry needs.
-
July 2023 by Daryll Scott
I had my ring resized and not only did they resized my ring they also buffed out the scratches on my ring…THE CUSTOMER SERVICE ALONG WITH THE SERVICE PROVIDED IS NOTHING LESS THAN “EXCELLENT”…I strongly recommend Rivertowne Jewelers to all!!!
-
April 2023 by Janell Jackson
I’ve been coming here for years with my mom and sister and when I tell you that this is the best jewelry store in the DMV and beyond … she is always curious, professional, friendly and fair. I absolutely love the quality of the work they do and would recommend them to everyone located in Rivertown in Oxon Hill, Md .
-
April 2023 by Laney Watson
Friendly and affordable
-
March 2023 by Emma Hamilton
Welcoming. Good service, and nice jewelry.
-
December 2022 by Michelle Bailey
Its the best good work very nice people and they fixed your jewelry the right way with no problem
-
August 2022 by Rebeca R
dont trust them with your gold they will take off gold from your jewelry and they will make it smaller
-
April 2022 by Cheryl Robinson
Such excellent work is done in this jewelry store that I bring all of my jewelry here for repair. I have been a dedicated customer here at least 15 years, and I have never been disappointed! They are very knowledgeable, have expertise, and take excellent care of their customers. Their prices are also very reasonable. I took my broken diamond-studded ring guard to them last week, and they discovered that one of the small diamonds was missing. My diamond engagement ring also had a missing prong. They fixed and cleaned both rings with such perfection, in one day, that they look brand new! You can’t even tell where the ring guard was broken! I am extremely pleased with their service, and I will continue to bring my jewelry only to them, because they have earned my trust. I highly recommend them to everyone!
-
April 2022 by Robert Loving
That greatest place to buy jewelry. The service is always warm and welcoming. I tend to brake things and when I do I run right to Rivertown jeweler.
-
April 2022 by Shenita B.
I went into this establishment to have a safety chain repaired. It took all of 30 mins to have my repair done. Normally Kay's have to send the jewelry out and you wAit a week at least to receive the repair. Not here my repair was done while I went to shopping in the area. 30 mins later I had my piece of jewelry. I am very satisfied. I will go here again.
-
April 2022 by Cheryl R.
Such excellent work is done in this jewelry store that I bring all of my jewelry here for repair. I have been a dedicated customer here for at least 15 years, and I have never been disappointed! They are very knowledgeable, have expertise, and take excellent care of their customers. Their prices are also very reasonable. I took my broken diamond-studded ring guard to them last week, and they discovered that one of the small diamonds was missing. My diamond engagement ring also had a missing prong. They fixed and cleaned both rings with such perfection, in one day, that they look brand new! You can't even tell where the ring guard was broken! I am extremely pleased with their service, and I will continue to bring my jewelry only to them, because they have earned my trust. I highly recommend them to everyone.
-
October 2021 by Linda Phillips
Polite, I used them for battery replacement. Only drawback....carry cash if your sale is under $10.❤