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June 2024 by Keonna G
Every rainbow I shop at is crowded with clothes. Barely room to really shop. Racks in the middle of the floor. And this location it was super hot. Makes people not want to shop. The front end area smelled like urine. And it doesn’t make sense to have winter clothes full price when it is out of season. The employees looked irritated because of the heat and smell. It’s sad
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February 2024 by Carline Townes
The sign says the store closes at 6pm. Why are the doors locked at 5:40pm. There's an associate in the store who knew I was at the door but just kept walking.
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July 2023 by Ms. January
This store so ghetto managers even more ignorant then the cashiers....everytime I have tired to return an item it always a problem at this location not rivertown, not Marlow heights it always eastover location.....the cashier was very rude...I purchased a shirt when I got home didn't pay the shirt and mind until I went a few days later to put the shirt on it was holes under the arm of the shirt from the sensor...I brought the shirt back only to be told it had no tag I asked her to go find another shirt like the one I had already brought she did and as soon as she removed the sensor the price tag fall off it wasn't connected to the other tag she and the manager still did not want to give a refund because I didn't have a tag that obviously fall off when I purchased it and whomever the cashier was the day I purchased it did not put the price tag in the bag. I like the shirt if it hadn't not been damaged from the sensor I would have kept it and finally when they decided to return it the cashier kept laughing was very unprofessional had a very smart mouth ....no customer service at all....I will not return to this location
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July 2023 by Danielle B
To disrespectful. I purchased some heel and 30 min after leaving store i realized heel was brooken. I went back to the store and manger say she look at all her shoe. Clearly she dont because my heel was broken and rainbow sold the shoe anyway. There no order in the store. I will not be returning to this rainbow
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June 2023 by Evelyn Robertson
Great selections !
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October 2022 by Ashley J
This Rainbow location has always had good services and for the most part nice staff but on October 15,2022when I went inside the door the lady at the register Ms.Joan tell me that you can’t return any faux leggings and I asked her since when because in the past I have return them and I even seen this same lady Ms.Joan return the same kind of item for other customers. I am not sure if she was having a bad day or was upset because I had a return but the services that she provided was not very nice. My thing is if you can laugh and giggle with the other customers treat all the same way but instead you pick and choose what you want to do. And I think it’s unfair how you select certain customers that you want to take there return for and then when she asked me why do I want to return the pants I said they are cut extremely small then she said it with an attitude well next time select you’re correct size and I’m like I did that but how dare you say something slick and even saying it in a bad way.
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December 2021 by Melo
Paula bullock is a good worker woman yes great customer service
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November 2021 by Gloria Wilson
Always love this store. They always have what I need
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October 2021 by D'Juana Dickens
The people there are always courteous and makes your shopping experience at ease.
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June 2021 by victoria lawson
Things here are good and affordable I love the store good staff and customer service is excellent.
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June 2021 by Terrence Milford
Paula bullock is a good worker woman yes great customer service
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March 2020 by Christina Mejia
All the people who work there are super nice and are always willing to help you. Also this store always has things other stores don’t have. Best one in the area.
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February 2020 by Angela Graves
Don't remember
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December 2019 by Gramz Ofz
Great customer service and a wide variety of boots and shoes
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December 2019 by Rena Wilson
Only went in to get one thing and got more I could not help myself because of the deal
