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September 2024 by Frank Hamilton
Good People
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August 2024 by Camille Walker
The Norris Garage staff is very professional and efficient. They give you excellent customer service. The waiting area is quiet, clean and comfortable. I had to wait several hours for a water pump replacement for my 2014 Toyota, and I was able to set up and do my work, the WiFi connection was perfect. Larry and Mr. Norris were wonderful and treated me like family! I will be taking my car back to Norris Garage.
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August 2024 by todd christian
Great place a little high but completely worth it, they stand by their work and do not do unnecessary work.
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August 2024 by Ivan Reyes
Very professional crew, they knew exactly what needed to be done once I said I wanted new coilovers.
2 day turnaround — timely and communicative. The manager did a walk through with me afterwards and explained all that was done. Very happy with the service, will return.
‘18 VW Golf
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August 2024 by Louise Sears
Norris' Garage accomplished a diagnostic on my vehicle, and Larry explained the results in detail, making sure I understood the results, and what each required part was needed for, which I greatly appreciated. Parts are now being sourced for my (older) vehicle, and I understand that I will be contacted when all parts have arrived, so arrangements can be made for vehicle drop-off, and repairs can begin. The process was made as painless as possible.
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June 2024 by LaShaun S
I've been going to Norris' Garage for years. I have a 2010 Audi Q5 that I've been driving since 2012 and its still going strong at 340,000 miles thanks to the excellent service here.
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April 2024 by Markeita Fridie
The level of service I received was amazing. The mechanic fixed an issue with my exhaust that I've had for a year. I trust them, and the price is very affordable.
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March 2024 by Arthur Joseph
All I can say is that Norris Garage is my garage of choice. Joe and Larry have worked on all four of my vehicles. I have all trust in them. Much better than my local dealership.
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November 2023 by TCP
Great mechanics
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October 2023 by darryl moore
I appreciate Mr. Norris and his team for restoring my trust in auto repair companies. His staff was very professional and an absolute joy to work with. They kept me informed throughout the process of the repair and of testing my car to make sure everything was working properly before returning the car to me. I really appreciated them showing me the broken parts and explaining in detail how the parts worked.
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September 2023 by Hope Jackdon
Amazing customer service
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September 2023 by George Arkwright
Explained everything to me in layman’s terms. Other mechanics just won’t even. Go here
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September 2023 by Charmaine Ashton
More pricier than I expected but they fixed my issue with no hesitation...great staff ??
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August 2023 by Kiani Rozier
UPDATE AND RESPONSE:DO NOT BRING YOUR CAR HERE!!!! Unless you like wasting money!It's funny how you invalidate the truth!! This is not a war on words, YOU JUST LACK ACCOUNTABILITY AND INTEGRITY!!! I do have the receipts to prove everything that I am saying. These are receipts from your establishment. Unless you are telling me your bookkeeping is wrong and you are overcharging customers, what I am saying is facts. My mom's car was still not fixed after giving your company almost $2,000 of her money. YOUR ESTABLISHMENT TOOK ADVANTAGE OF HER!! I hope your mom's mechanic fixed her car like you did my mother's car!!!DO NOT BRING YOUR VEHICLE HERE!!! The prices are way too high, and they prey on the elderly. My elderly mother has been dealing with these vultures from October 2022 to at least April 2023 to get her Mini Copper worked on. Mind you, they've left her without a vehicle so they can "test drive" her car. I wasn't there to accompany her because of work, but you would like to think most people have integrity these days. WRONG!!THESE CROOKS charged my elderly mom almost $2000 for her Mini Cooper to still be broke down. Of that, $165 was for towing ( 6 mile distance) and another outlandish charge of $245 for a basic diagnostic engine testing! Orielly's would have been free.They have given her the run around, took her money and lied. I'm definitely going to consult with my lawyer because this seems it's not their first or last time scamming customers.DON'T BE FOOLED TO THINKING THEY WONT DO THE SAME TO YOU!!!
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April 2023 by Stacey Sutton
I would give everyone in this company a 10-star review instead of only 5! This is the second time I've been here: The first time, I had a nail in my tire and even though they were SLAMMED, they felt the tire equaled an emergency so they slid me in, and had me out of there in 30 minutes (I think that was ~$50). After that, I've been more nervous about my tires and went in this morning since my tire light came on a few weeks ago. Expecting another nail, I thought I would need to leave it and head to McDonald's next door (or just walk home) since I hadn't made an appt and figured they'd get to it when they could. Joe suggested I wait for an initial examination before heading out. Less than 10mins later, they said the sensor might have been tripped just by normal air seepage.....the worst tire was only down 4-lbs! They didn't charge me Anything! They even spent a couple minutes telling me information about my vehicle that I'd never heard before. I'm So impressed that they cared more about taking care of me than getting money the dishonest way. I won't be going anywhere else while I live in this area.*Note: During both visits, I was shown to one of several personal rooms with a monitor showing the lot and my car. The restroom and my waiting room were both immaculately clean and they offered bottled water.Services: Tires
